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This bug affects 1 person(s).
 2
IDProjectCategoryView StatusDate SubmittedLast Update
20325Bug reportsQuestion editorpublic2025-10-27 16:102025-10-30 10:47
ReporterRoelandendtz Assigned To 
PrioritynoneSeverityminor 
Status newResolutionopen 
Summary20325: Opening KCFinder to upload an image leads browser to freeze
Description

If I am trying to manually add a picture to a question by clicking "Image" in the toolbar, the browser gets stuck after I click "Browse Server", to the extent that I need to close the whole window. I've tried this over various computers and it keeps repeating. Because of this, it is currently impossible to upload pictures.

Steps To Reproduce

Steps to reproduce

Open question item.
Click 'Show toolbar' under 'Question'
Click 'Image'
Click 'Browse Server'

Expected result

The menu where uploaded pictures can be selected from the server

Actual result

The whole window freezes, leading me to forcibly quit Limesurvey

TagsNo tags attached.
Attached Files
limesurvey_survey_735663.lss (23,097 bytes)    
<?xml version="1.0" encoding="UTF-8"?>
<document>
 <LimeSurveyDocType>Survey</LimeSurveyDocType>
 <DBVersion>638</DBVersion>
 <languages>
  <language>en</language>
 </languages>
 <groups>
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   <fieldname>sid</fieldname>
   <fieldname>group_order</fieldname>
   <fieldname>randomization_group</fieldname>
   <fieldname>grelevance</fieldname>
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  <rows>
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    <gid><![CDATA[267]]></gid>
    <sid><![CDATA[735663]]></sid>
    <group_order><![CDATA[1]]></group_order>
    <randomization_group/>
    <grelevance><![CDATA[1]]></grelevance>
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 </groups>
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  <rows>
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    <group_name><![CDATA[My first question group]]></group_name>
    <description/>
    <language><![CDATA[en]]></language>
    <sid><![CDATA[735663]]></sid>
    <group_order><![CDATA[1]]></group_order>
    <randomization_group/>
    <grelevance><![CDATA[1]]></grelevance>
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 </group_l10ns>
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   <fieldname>scale_id</fieldname>
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    <type><![CDATA[M]]></type>
    <title><![CDATA[Q00]]></title>
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   <fieldname>modulename</fieldname>
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    <gid><![CDATA[267]]></gid>
    <type><![CDATA[T]]></type>
    <title><![CDATA[SQ001]]></title>
    <other><![CDATA[N]]></other>
    <encrypted><![CDATA[N]]></encrypted>
    <question_order><![CDATA[1]]></question_order>
    <scale_id><![CDATA[0]]></scale_id>
    <same_default><![CDATA[0]]></same_default>
    <relevance><![CDATA[1]]></relevance>
    <same_script><![CDATA[0]]></same_script>
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    <qid><![CDATA[3620]]></qid>
    <parent_qid><![CDATA[3618]]></parent_qid>
    <sid><![CDATA[735663]]></sid>
    <gid><![CDATA[267]]></gid>
    <type><![CDATA[T]]></type>
    <title><![CDATA[SQ002]]></title>
    <other><![CDATA[N]]></other>
    <encrypted><![CDATA[N]]></encrypted>
    <question_order><![CDATA[2]]></question_order>
    <scale_id><![CDATA[0]]></scale_id>
    <same_default><![CDATA[0]]></same_default>
    <relevance><![CDATA[1]]></relevance>
    <same_script><![CDATA[0]]></same_script>
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    <qid><![CDATA[3622]]></qid>
    <parent_qid><![CDATA[3621]]></parent_qid>
    <sid><![CDATA[735663]]></sid>
    <gid><![CDATA[267]]></gid>
    <type><![CDATA[T]]></type>
    <title><![CDATA[SQ001]]></title>
    <other><![CDATA[N]]></other>
    <encrypted><![CDATA[N]]></encrypted>
    <question_order><![CDATA[0]]></question_order>
    <scale_id><![CDATA[0]]></scale_id>
    <same_default><![CDATA[0]]></same_default>
    <relevance><![CDATA[1]]></relevance>
    <same_script><![CDATA[0]]></same_script>
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    <id><![CDATA[6330]]></id>
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    <id><![CDATA[6331]]></id>
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    <script/>
    <language><![CDATA[en]]></language>
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    <id><![CDATA[6332]]></id>
    <qid><![CDATA[3620]]></qid>
    <question><![CDATA[Option B]]></question>
    <help/>
    <script/>
    <language><![CDATA[en]]></language>
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    <id><![CDATA[6333]]></id>
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    <language><![CDATA[en]]></language>
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    <id><![CDATA[6334]]></id>
    <qid><![CDATA[3622]]></qid>
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    <help/>
    <script/>
    <language><![CDATA[en]]></language>
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 </question_l10ns>
 <question_attributes>
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   <fieldname>qid</fieldname>
   <fieldname>attribute</fieldname>
   <fieldname>value</fieldname>
   <fieldname>language</fieldname>
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   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[array_filter]]></attribute>
    <value/>
    <language/>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[array_filter_exclude]]></attribute>
    <value/>
    <language/>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[array_filter_style]]></attribute>
    <value><![CDATA[0]]></value>
    <language/>
   </row>
   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[assessment_value]]></attribute>
    <value><![CDATA[1]]></value>
    <language/>
   </row>
   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[cssclass]]></attribute>
    <value/>
    <language/>
   </row>
   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[display_columns]]></attribute>
    <value/>
    <language/>
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    <attribute><![CDATA[em_validation_q]]></attribute>
    <value/>
    <language/>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[em_validation_q_tip]]></attribute>
    <value/>
    <language><![CDATA[en]]></language>
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    <qid><![CDATA[3621]]></qid>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[image]]></attribute>
    <value/>
    <language/>
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    <qid><![CDATA[3621]]></qid>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[other_numbers_only]]></attribute>
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    <language/>
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    <attribute><![CDATA[other_position]]></attribute>
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    <language/>
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    <qid><![CDATA[3621]]></qid>
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    <value/>
    <language/>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[other_replace_text]]></attribute>
    <value/>
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   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[page_break]]></attribute>
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    <language/>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[printable_help]]></attribute>
    <value/>
    <language><![CDATA[en]]></language>
   </row>
   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[public_statistics]]></attribute>
    <value><![CDATA[0]]></value>
    <language/>
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   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[random_group]]></attribute>
    <value/>
    <language/>
   </row>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[random_order]]></attribute>
    <value><![CDATA[0]]></value>
    <language/>
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   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[save_as_default]]></attribute>
    <value><![CDATA[N]]></value>
    <language/>
   </row>
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    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[scale_export]]></attribute>
    <value><![CDATA[0]]></value>
    <language/>
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   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[statistics_graphtype]]></attribute>
    <value><![CDATA[0]]></value>
    <language/>
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   <row>
    <qid><![CDATA[3621]]></qid>
    <attribute><![CDATA[statistics_showgraph]]></attribute>
    <value><![CDATA[1]]></value>
    <language/>
   </row>
  </rows>
 </question_attributes>
 <surveys>
  <fields>
   <fieldname>sid</fieldname>
   <fieldname>gsid</fieldname>
   <fieldname>admin</fieldname>
   <fieldname>expires</fieldname>
   <fieldname>startdate</fieldname>
   <fieldname>adminemail</fieldname>
   <fieldname>anonymized</fieldname>
   <fieldname>format</fieldname>
   <fieldname>savetimings</fieldname>
   <fieldname>template</fieldname>
   <fieldname>language</fieldname>
   <fieldname>additional_languages</fieldname>
   <fieldname>datestamp</fieldname>
   <fieldname>usecookie</fieldname>
   <fieldname>allowregister</fieldname>
   <fieldname>allowsave</fieldname>
   <fieldname>autonumber_start</fieldname>
   <fieldname>autoredirect</fieldname>
   <fieldname>allowprev</fieldname>
   <fieldname>printanswers</fieldname>
   <fieldname>ipaddr</fieldname>
   <fieldname>ipanonymize</fieldname>
   <fieldname>refurl</fieldname>
   <fieldname>showsurveypolicynotice</fieldname>
   <fieldname>publicstatistics</fieldname>
   <fieldname>showdatapolicybutton</fieldname>
   <fieldname>showlegalnoticebutton</fieldname>
   <fieldname>publicgraphs</fieldname>
   <fieldname>listpublic</fieldname>
   <fieldname>htmlemail</fieldname>
   <fieldname>sendconfirmation</fieldname>
   <fieldname>tokenanswerspersistence</fieldname>
   <fieldname>assessments</fieldname>
   <fieldname>usecaptcha</fieldname>
   <fieldname>usetokens</fieldname>
   <fieldname>bounce_email</fieldname>
   <fieldname>attributedescriptions</fieldname>
   <fieldname>emailresponseto</fieldname>
   <fieldname>emailnotificationto</fieldname>
   <fieldname>tokenlength</fieldname>
   <fieldname>showxquestions</fieldname>
   <fieldname>showgroupinfo</fieldname>
   <fieldname>shownoanswer</fieldname>
   <fieldname>showqnumcode</fieldname>
   <fieldname>bouncetime</fieldname>
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   <fieldname>bounceaccounttype</fieldname>
   <fieldname>bounceaccounthost</fieldname>
   <fieldname>bounceaccountpass</fieldname>
   <fieldname>bounceaccountencryption</fieldname>
   <fieldname>bounceaccountuser</fieldname>
   <fieldname>showwelcome</fieldname>
   <fieldname>showprogress</fieldname>
   <fieldname>questionindex</fieldname>
   <fieldname>navigationdelay</fieldname>
   <fieldname>nokeyboard</fieldname>
   <fieldname>alloweditaftercompletion</fieldname>
   <fieldname>googleanalyticsstyle</fieldname>
   <fieldname>googleanalyticsapikey</fieldname>
   <fieldname>tokenencryptionoptions</fieldname>
   <fieldname>access_mode</fieldname>
   <fieldname>lastmodified</fieldname>
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  <rows>
   <row>
    <sid><![CDATA[735663]]></sid>
    <gsid><![CDATA[1]]></gsid>
    <admin><![CDATA[inherit]]></admin>
    <adminemail><![CDATA[inherit]]></adminemail>
    <anonymized><![CDATA[I]]></anonymized>
    <format><![CDATA[I]]></format>
    <savetimings><![CDATA[I]]></savetimings>
    <template><![CDATA[inherit]]></template>
    <language><![CDATA[en]]></language>
    <additional_languages/>
    <datestamp><![CDATA[I]]></datestamp>
    <usecookie><![CDATA[I]]></usecookie>
    <allowregister><![CDATA[I]]></allowregister>
    <allowsave><![CDATA[I]]></allowsave>
    <autonumber_start><![CDATA[0]]></autonumber_start>
    <autoredirect><![CDATA[I]]></autoredirect>
    <allowprev><![CDATA[I]]></allowprev>
    <printanswers><![CDATA[I]]></printanswers>
    <ipaddr><![CDATA[I]]></ipaddr>
    <ipanonymize><![CDATA[I]]></ipanonymize>
    <refurl><![CDATA[I]]></refurl>
    <showsurveypolicynotice><![CDATA[0]]></showsurveypolicynotice>
    <publicstatistics><![CDATA[I]]></publicstatistics>
    <showdatapolicybutton><![CDATA[0]]></showdatapolicybutton>
    <showlegalnoticebutton><![CDATA[0]]></showlegalnoticebutton>
    <publicgraphs><![CDATA[I]]></publicgraphs>
    <listpublic><![CDATA[I]]></listpublic>
    <htmlemail><![CDATA[I]]></htmlemail>
    <sendconfirmation><![CDATA[I]]></sendconfirmation>
    <tokenanswerspersistence><![CDATA[I]]></tokenanswerspersistence>
    <assessments><![CDATA[I]]></assessments>
    <usecaptcha><![CDATA[E]]></usecaptcha>
    <usetokens><![CDATA[N]]></usetokens>
    <bounce_email><![CDATA[inherit]]></bounce_email>
    <emailresponseto><![CDATA[inherit]]></emailresponseto>
    <emailnotificationto><![CDATA[inherit]]></emailnotificationto>
    <tokenlength><![CDATA[-1]]></tokenlength>
    <showxquestions><![CDATA[I]]></showxquestions>
    <showgroupinfo><![CDATA[I]]></showgroupinfo>
    <shownoanswer><![CDATA[I]]></shownoanswer>
    <showqnumcode><![CDATA[I]]></showqnumcode>
    <bounceprocessing><![CDATA[N]]></bounceprocessing>
    <showwelcome><![CDATA[I]]></showwelcome>
    <showprogress><![CDATA[I]]></showprogress>
    <questionindex><![CDATA[-1]]></questionindex>
    <navigationdelay><![CDATA[-1]]></navigationdelay>
    <nokeyboard><![CDATA[I]]></nokeyboard>
    <alloweditaftercompletion><![CDATA[I]]></alloweditaftercompletion>
    <tokenencryptionoptions/>
    <access_mode><![CDATA[O]]></access_mode>
    <lastmodified><![CDATA[2025-10-27 15:08:44]]></lastmodified>
   </row>
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 </surveys>
 <surveys_languagesettings>
  <fields>
   <fieldname>surveyls_survey_id</fieldname>
   <fieldname>surveyls_policy_error</fieldname>
   <fieldname>surveyls_legal_notice</fieldname>
   <fieldname>surveyls_email_invite_subj</fieldname>
   <fieldname>surveyls_email_invite</fieldname>
   <fieldname>surveyls_email_remind_subj</fieldname>
   <fieldname>surveyls_email_remind</fieldname>
   <fieldname>surveyls_email_register_subj</fieldname>
   <fieldname>surveyls_email_register</fieldname>
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   <fieldname>surveyls_email_confirm</fieldname>
   <fieldname>surveyls_dateformat</fieldname>
   <fieldname>surveyls_attributecaptions</fieldname>
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   <fieldname>email_admin_notification</fieldname>
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   <fieldname>email_admin_responses</fieldname>
   <fieldname>surveyls_numberformat</fieldname>
   <fieldname>attachments</fieldname>
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   <fieldname>surveyls_urldescription</fieldname>
  </fields>
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   <row>
    <surveyls_survey_id><![CDATA[735663]]></surveyls_survey_id>
    <surveyls_policy_error/>
    <surveyls_legal_notice/>
    <surveyls_email_invite_subj><![CDATA[Invitation to participate in a survey]]></surveyls_email_invite_subj>
    <surveyls_email_invite><![CDATA[Dear {FIRSTNAME},<br />
<br />
You have been invited to participate in a survey.<br />
<br />
The survey is titled:<br />
"{SURVEYNAME}"<br />
<br />
"{SURVEYDESCRIPTION}"<br />
<br />
To participate, please click on the link below.<br />
<br />
Sincerely,<br />
<br />
{ADMINNAME} ({ADMINEMAIL})<br />
<br />
----------------------------------------------<br />
Click here to do the survey:<br />
{SURVEYURL}<br />
<br />
If you do not want to participate in this survey and don't want to receive any more invitations please click the following link:<br />
{OPTOUTURL}<br />
<br />
If you are blocklisted but want to participate in this survey and want to receive invitations please click the following link:<br />
{OPTINURL}]]></surveyls_email_invite>
    <surveyls_email_remind_subj><![CDATA[Reminder to participate in a survey]]></surveyls_email_remind_subj>
    <surveyls_email_remind><![CDATA[Dear {FIRSTNAME},<br />
<br />
Recently we invited you to participate in a survey.<br />
<br />
We note that you have not yet completed the survey, and wish to remind you that the survey is still available should you wish to take part.<br />
<br />
The survey is titled:<br />
"{SURVEYNAME}"<br />
<br />
"{SURVEYDESCRIPTION}"<br />
<br />
To participate, please click on the link below.<br />
<br />
Sincerely,<br />
<br />
{ADMINNAME} ({ADMINEMAIL})<br />
<br />
----------------------------------------------<br />
Click here to do the survey:<br />
{SURVEYURL}<br />
<br />
If you do not want to participate in this survey and don't want to receive any more invitations please click the following link:<br />
{OPTOUTURL}]]></surveyls_email_remind>
    <surveyls_email_register_subj><![CDATA[Survey registration confirmation]]></surveyls_email_register_subj>
    <surveyls_email_register><![CDATA[Dear {FIRSTNAME},<br />
<br />
You, or someone using your email address, have registered to participate in an online survey titled {SURVEYNAME}.<br />
<br />
To complete this survey, click on the following URL:<br />
<br />
{SURVEYURL}<br />
<br />
If you have any questions about this survey, or if you did not register to participate and believe this email is in error, please contact {ADMINNAME} at {ADMINEMAIL}.]]></surveyls_email_register>
    <surveyls_email_confirm_subj><![CDATA[Confirmation of your participation in our survey]]></surveyls_email_confirm_subj>
    <surveyls_email_confirm><![CDATA[Dear {FIRSTNAME},<br />
<br />
This email is to confirm that you have completed the survey titled {SURVEYNAME} and your response has been saved. Thank you for participating.<br />
<br />
If you have any further questions about this email, please contact {ADMINNAME} on {ADMINEMAIL}.<br />
<br />
Sincerely,<br />
<br />
{ADMINNAME}]]></surveyls_email_confirm>
    <surveyls_dateformat><![CDATA[9]]></surveyls_dateformat>
    <surveyls_alias/>
    <email_admin_notification_subj><![CDATA[Response submission for survey {SURVEYNAME}]]></email_admin_notification_subj>
    <email_admin_notification><![CDATA[Hello,<br />
<br />
A new response was submitted for your survey '{SURVEYNAME}'.<br />
<br />
Click the following link to see the individual response:<br />
{VIEWRESPONSEURL}<br />
<br />
Click the following link to edit the individual response:<br />
{EDITRESPONSEURL}<br />
<br />
View statistics by clicking here:<br />
{STATISTICSURL}]]></email_admin_notification>
    <email_admin_responses_subj><![CDATA[Response submission for survey {SURVEYNAME} with results]]></email_admin_responses_subj>
    <email_admin_responses><![CDATA[Hello,<br />
<br />
A new response was submitted for your survey '{SURVEYNAME}'.<br />
<br />
Click the following link to see the individual response:<br />
{VIEWRESPONSEURL}<br />
<br />
Click the following link to edit the individual response:<br />
{EDITRESPONSEURL}<br />
<br />
View statistics by clicking here:<br />
{STATISTICSURL}<br />
<br />
<br />
The following answers were given by the participant:<br />
{ANSWERTABLE}]]></email_admin_responses>
    <surveyls_numberformat><![CDATA[0]]></surveyls_numberformat>
    <surveyls_language><![CDATA[en]]></surveyls_language>
    <surveyls_title><![CDATA[Test survey]]></surveyls_title>
    <surveyls_description/>
    <surveyls_welcometext/>
    <surveyls_endtext/>
    <surveyls_policy_notice/>
    <surveyls_policy_notice_label/>
    <surveyls_url/>
    <surveyls_urldescription/>
   </row>
  </rows>
 </surveys_languagesettings>
 <themes>
  <theme>
   <sid>735663</sid>
   <template_name>fruity_twentythree</template_name>
   <config>
    <options>inherit</options>
   </config>
  </theme>
 </themes>
 <themes_inherited>
  <theme>
   <sid>735663</sid>
   <template_name>fruity_twentythree</template_name>
   <config>
    <options>
     <hideprivacyinfo>off</hideprivacyinfo>
     <showpopups>1</showpopups>
     <showclearall>off</showclearall>
     <questionhelptextposition>top</questionhelptextposition>
     <fixnumauto>enable</fixnumauto>
     <backgroundimage>off</backgroundimage>
     <backgroundimagefile>./files/pattern.png</backgroundimagefile>
     <brandlogo>off</brandlogo>
     <brandlogofile>image::theme::files/logo.png</brandlogofile>
     <font>ibm-sans</font>
     <cssframework>Apple</cssframework>
    </options>
   </config>
  </theme>
 </themes_inherited>
</document>
limesurvey_survey_735663.lss (23,097 bytes)   
Bug heat2
Complete LimeSurvey version number (& build)6.15.20
I will donate to the project if issue is resolvedNo
Browser
Database type & versionDon't know
Server OS (if known)
Webserver software & version (if known)
PHP VersionDon't know

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tibor.pacalat

tibor.pacalat

2025-10-27 16:37

administrator   ~83678

I have tested this locally and on production and I can not reproduce the issue.
Can you set debug=2 in the config file and let me know if you see something there?
Or look at the requests in the developer console in Chrome and see which request fails and what is the Error in the console.

Issue History

Date Modified Username Field Change
2025-10-27 16:10 Roelandendtz New Issue
2025-10-27 16:10 Roelandendtz File Added: limesurvey_survey_735663.lss
2025-10-27 16:37 tibor.pacalat Note Added: 83678
2025-10-27 16:37 tibor.pacalat Bug heat 6 => 8
2025-10-30 10:47 c_schmitz View Status private => public
2025-10-30 10:47 c_schmitz Bug heat 8 => 2