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IDProjectCategoryView StatusLast Update
20255Bug reportsSurvey takingpublic2025-09-03 18:34
ReporterAndreHahn Assigned To 
PrioritynoneSeveritypartial_block 
Status newResolutionopen 
Product Version6.6.x 
Summary20255: Survey interruption no longer possible (both options)
Description

In LS there are two option to allow participants to interrupt a survey:

(a) setting under "participant settings": here the option "Enable participant-based response persistence" is offered. When activated, it normally allows participants to close the survey at any point in the interview, and come back later, and continue the interview at the same point, the interview was interrupted. This works in open as well in closed access mode surveys.

However, this doen't work anymore. Instead I can see in closed access mode, that within the participation table the value for "uses left" is set to zero. When the participants clicks on the invitation link again, normally the interview can be continued at the same place, where the interview was interrupted. This nice feature no longer works. Neither in open mode nor in closed mode surveys, neither with or without allowing to set cockies.

(b) under "notification and data" there is a second option to allow participants to interrupt a survey. Here you can turn on the option "Participant may save and resume later". When the option is set, on each survey page on the top right corner there is an option shown to particpants, that allows to store the data, interrupt the survey, and come back later. However this features also doesn't work any more. When the user clicks on the option only a short note is shown in a popup message, that data has been stored. But there is no option to enter an email adress, like it was the case in former versions of LS. And it is also not possible to enter the survey again at a later point in time, as the parameter "uses left" is also set to zero, although the participant clicked to continue later.

So, all in all, there is no suvery interruption feature for participants any more, we can use.

Steps To Reproduce

Steps to reproduce

Please use the *.lsa survey inclosed, that creates a small survey with 4 questions only (closed access mode).

Expected result

Do 2-3 test interviews using the access codes from the participant table. You may want to test both options (a) and (b) in different sessions. Normally the survey can be continued on the same page, where the survey was left.

Actual result

You can't continue the survey. Instead on the option "no further participation is allowed" is displayed to suvery takers.

TagsNo tags attached.
Attached Files
Bug heat0
Complete LimeSurvey version number (& build)LimeSurvey Community Edition Version 6.15.8+250825
I will donate to the project if issue is resolvedNo
BrowserChrome 139.0.7258.155 (Offizieller Build) (64-Bit)
Database type & versionPostgreSQL 17.2
Server OS (if known)Red Hat Enterprise Linux release 9.4 (Plow)
Webserver software & version (if known)
PHP VersionPHP 8.2.26

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Issue History

Date Modified Username Field Change
2025-09-03 18:34 AndreHahn New Issue
2025-09-03 18:34 AndreHahn File Added: survey_archive_153467.lsa