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This bug affects 1 person(s).
IDProjectCategoryView StatusLast Update
19020Bug reportsSurvey takingpublic2023-09-08 21:09
Reportermarcgold Assigned To 
Status acknowledgedResolutionopen 
Product Version5.6.x 
Summary19020: Getting Javascript Disabled message

Hi Since updating, via comfort update getting the error message: Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters.

Also getting some display issues with resume later - clear survey area in MS Edge (not with Safari or Chrome).

Have double checked and JS is definately enabled
Tested on both Edge, Safari and Chrome as well as Mobile Edge - Same issue.

Survey does seem to work, but getting reports from users that they are concerned.

Steps To Reproduce

Run the survey - I will post in a PM the link.

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)Version 5.6.33+230808
I will donate to the project if issue is resolvedNo
Database type & versionN/A
Server OS (if known)Ubuntu
Webserver software & version (if known)Nginx
PHP Version8.1

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2023-08-13 12:42

reporter   ~76548

Note that in order to launch a survey, and not get multiple support call from users. I have added the following to the custom.css to hide the issues.

.fruity .alert-danger {
background-color: #fff;

.fruity .clearall-saveall-wrapper {

I was getting the clear-all - resume later dialog even though this is disabled in the admin for users.



2023-08-13 22:46

reporter   ~76549

So this was really problematic, and although it solved somethings, was still get error reports. As this is a live system, I have rolled back the Update to 5.6.32+ 230731
There is definitely something not quite right. Sorry, I was hoping I could leave it in place till the ticket was picked up.

I do have backups of all the files if anyone want to take a look, but im guessing this isnt an isolated issue.



2023-08-14 14:51

administrator   ~76574

Did you make some changes on theme?

Using fruity theme on 5.6.33 I am seeing this (image1). Looking at the same piece of code I am seeing this (image2), specifically ".js .ls-js-hidden" on line 5 of survey.css instead on line 22 in my case.
Another thing that I see from image2 is that there are 2 different css theme files loaded (sea_green and sunset_orange), for me this is not the case if I use one or the other.

I don't see any javascript disabled message on your or newly created survey (tested with Chrome and Edge).

image1.png (137,490 bytes)
image2.png (224,494 bytes)


2023-08-14 23:56

reporter   ~76586

Thanks for having a look. The reason you could not see the error was as mentioned I rolled back to 5.6.32. Interesting spot regards the sea_green css. This is not something I have played with.
The theme was a fairly simple Extend to the Fruity - with some fairly minor cosmetic changes (backgrounds, overlays font sizes etc)

I had a look through the entire extended theme and the only place I can see sea_green.css is within the config.xml file (same in the stock fruity template). So interesting but don't think this has a bearing to my issues.

However, just noted that there has been another update to 5.6.34 - so rolled that to a test system - The problem has gone away. Nothing listed in the changes that I feel would have created this, but for now, it has been solved.

Can anyone else shed any light as to why the sea_green css is loaded when the sunset orange is the one selected?

Also: Will post the link to the stage site version in a Private PM

Issue History

Date Modified Username Field Change
2023-08-12 17:44 marcgold New Issue
2023-08-12 17:45 marcgold Bug heat 0 => 2
2023-08-13 12:42 marcgold Note Added: 76548
2023-08-13 22:46 marcgold Note Added: 76549
2023-08-14 14:51 tibor.pacalat Note Added: 76574
2023-08-14 14:51 tibor.pacalat File Added: image1.png
2023-08-14 14:51 tibor.pacalat File Added: image2.png
2023-08-14 14:51 tibor.pacalat Bug heat 2 => 4
2023-08-14 14:51 tibor.pacalat Assigned To => tibor.pacalat
2023-08-14 14:51 tibor.pacalat Status new => feedback
2023-08-14 23:56 marcgold Note Added: 76586
2023-08-14 23:56 marcgold Status feedback => assigned
2023-08-18 17:45 tibor.pacalat Assigned To tibor.pacalat =>
2023-09-08 21:09 gabrieljenik Status assigned => acknowledged