17687: Spinning hexagon continues to spin although file is correctly downloaded.

This bug affects 1 person(s).

ID	Project	Category	View Status	Date Submitted	Last Update

17687	Bug reports	Other	public	2021-10-27 13:14	2021-12-16 13:10

Reporter	geraldC	Assigned To	galads
Priority	none	Severity	minor
Status	feedback	Resolution	open
Product Version	3.x

Summary	17687: Spinning hexagon continues to spin although file is correctly downloaded.
Description	When downloading a response statistics file (.PDF or .XLSX), the hexagon with the mention : "Please wait, loading data..." continues to spin forever, although the file has already been downloaded.
Steps To Reproduce	Steps to reproduce View the statistics of responses of a survey, choose .PDF or .XLSX file, and click on the "View Statistics" button. Expected result Exports a file (.PDF or .XLSX), the spinning hexagon with the text "Please wait, loading data...", should stop or disappear when the download is complete. Actual result Exports a file (.PDF or .XLSX), the moving hexagon below which the text "Please wait, loading data..." appear, continues to spin forever (although the file has already been downloaded).
Tags	No tags attached.

Bug heat	2
Complete LimeSurvey version number (& build)	3.x
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Date Modified	Username	Field	Change
2021-10-27 13:14	geraldC	New Issue
2021-11-26 11:09	ollehar	Project	Development => Bug reports
2021-11-26 11:09	ollehar	Category	Usability => Other
2021-12-16 13:10	galads	Note Added: 67801
2021-12-16 13:10	galads	Bug heat	0 => 2
2021-12-16 13:10	galads	Note Edited: 67801
2021-12-16 13:10	galads	Assigned To	=> galads
2021-12-16 13:10	galads	Status	new => feedback
2021-12-16 13:10	galads	Complete LimeSurvey version number (& build)	=> 3.x

Steps to reproduce

galads 2021-12-16 13:10 reporter ~67801 Last edited: 2021-12-16 13:10	Please update to the latest version and check if the bug can still be reproduced. Thank you.