View Issue Details

IDProjectCategoryView StatusLast Update
16306Bug reports_ Unknownpublic2020-05-19 12:45
Reporteradelphisurveys Assigned To 
PrioritynoneSeveritypartial_block 
Status newResolutionopen 
Product Version3.21.3 
Summary16306: 500: Interner Serverfehler Call to a member function getErrors() on null
Description

Hello,

I get this error message when I try to continue filling out a survey that has not been completed yet. What can be the reason for this? In the meantime I get this error message in 3 different surveys.
I am currently using LimeSurvey version 3.21.4.

My settings of the 3 surveys look like this:

TagsNo tags attached.
Complete LimeSurvey version number (& build)3.21.4+200108
I will donate to the project if issue is resolvedNo
BrowserChrome, Firefox
Database & DB-VersionMaria DB 10.1.44-0+deb9u1
Server OS (if known)Linux Debian 9.12
Webserver software & version (if known)Apache 2.4.25-3+deb9u9
PHP VersionPHP 7.2.31-1+0~20200514.41+debian9~1.gbpe2a56b

Activities

adelphisurveys

adelphisurveys

2020-05-19 11:54

reporter  

LimeSurvey-error.png (37,849 bytes)   
LimeSurvey-error.png (37,849 bytes)   
LimeSurvey-settings-!.png (25,839 bytes)   
LimeSurvey-settings-!.png (25,839 bytes)   
LimeSurvey-settings-2.png (34,567 bytes)   
LimeSurvey-settings-2.png (34,567 bytes)   
LimeSurvey-settings-3.png (22,631 bytes)   
LimeSurvey-settings-3.png (22,631 bytes)   
adelphisurveys

adelphisurveys

2020-05-19 11:58

reporter   ~57913

second survey

LimeSurvey2-settings-1.png (33,783 bytes)   
LimeSurvey2-settings-1.png (33,783 bytes)   
LimeSurvey2-settings-2.png (34,118 bytes)   
LimeSurvey2-settings-2.png (34,118 bytes)   
LimeSurvey2-settings-3.png (22,745 bytes)   
LimeSurvey2-settings-3.png (22,745 bytes)   
adelphisurveys

adelphisurveys

2020-05-19 12:03

reporter   ~57914

third survey

LimeSurvey3-settings-1.png (32,270 bytes)   
LimeSurvey3-settings-1.png (32,270 bytes)   
LimeSurvey3-settings-2.png (42,539 bytes)   
LimeSurvey3-settings-2.png (42,539 bytes)   
LimeSurvey3-settings-3.png (22,497 bytes)   
LimeSurvey3-settings-3.png (22,497 bytes)   
ollehar

ollehar

2020-05-19 12:17

administrator   ~57915

Please update to the latest version and try again. Thank you.

adelphisurveys

adelphisurveys

2020-05-19 12:39

reporter   ~57918

If I now upgrade to the current version limesurvey3.22.16+200519, are there any problems with the ongoing surveys? Therefore I have refrained from updating at the moment?

ollehar

ollehar

2020-05-19 12:45

administrator   ~57919

No, there shouldn't be, but you can do a database and file backup before if you want.

Issue History

Date Modified Username Field Change
2020-05-19 11:54 adelphisurveys New Issue
2020-05-19 11:54 adelphisurveys File Added: LimeSurvey-error.png
2020-05-19 11:54 adelphisurveys File Added: LimeSurvey-settings-!.png
2020-05-19 11:54 adelphisurveys File Added: LimeSurvey-settings-2.png
2020-05-19 11:54 adelphisurveys File Added: LimeSurvey-settings-3.png
2020-05-19 11:58 adelphisurveys Note Added: 57913
2020-05-19 11:58 adelphisurveys File Added: LimeSurvey2-settings-1.png
2020-05-19 11:58 adelphisurveys File Added: LimeSurvey2-settings-2.png
2020-05-19 11:58 adelphisurveys File Added: LimeSurvey2-settings-3.png
2020-05-19 12:03 adelphisurveys Note Added: 57914
2020-05-19 12:03 adelphisurveys File Added: LimeSurvey3-settings-1.png
2020-05-19 12:03 adelphisurveys File Added: LimeSurvey3-settings-2.png
2020-05-19 12:03 adelphisurveys File Added: LimeSurvey3-settings-3.png
2020-05-19 12:17 ollehar Note Added: 57915
2020-05-19 12:17 ollehar Status new => feedback
2020-05-19 12:39 adelphisurveys Note Added: 57918
2020-05-19 12:39 adelphisurveys Status feedback => new
2020-05-19 12:45 ollehar Note Added: 57919