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IDProjectCategoryView StatusDate SubmittedLast Update
15282Feature requestsUser / Groups / Rolespublic2019-09-16 09:202020-09-03 08:17
Reporteralexandrelefebvre Assigned To 
PrioritynoneSeverityfeature 
Status newResolutionopen 
Summary15282: Global "From" field for sending e-mails
Description

Limesurvey uses the survey administrator e-mail as the "From" field of e-mails being sent.
This causes problems: at best emails are handled as spams/phishing, and for some e-mail domains, they are simply not delivered at all.

As we understand, we haven't found a global settings parameter to replace the survey administrator e-mail in the "From" field with a unique trusted e-mail address.

Clearly, this is a missing feature in Limesurvey to be able to specify globally the From and FromName fields.

Additional Information

For information and as a work around, the following "brute-force trick" does the job.

edit file application/third_party/phpmailer/src/PHPMailer.php
look for function setFrom
comment out lines
$this->From = $address;
$this->FromName = $name;
if ($auto) {
if (empty($this->Sender)) {
$this->Sender = $address;
}
}
replace them with
$this->From = 'your.email@your.domain';
$this->FromName = 'Your Name';
$this->Sender = 'your.email@your.domain';
using the email and name which will be trusted when sending e-mail
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Bug heat6
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DenisChenu

DenisChenu

2019-09-16 09:46

developer   ~53576

Hi

  1. Admin email can be edited on the survey settings
  2. This can be «easily» done using a plugin using beforeTokenEmail
  3. There are already a core plugin in core : mailSenderToFrom

Then : against such issue in core by default.
alexandrelefebvre

alexandrelefebvre

2019-09-16 09:58

reporter   ~53577

Thanks for the tip!
DenisChenu

DenisChenu

2019-09-16 10:12

developer   ~53580

mailSenderToFrom are only in 4.0, but code can be copy/pasted for 3;X and little adaptation (for beforeTokenEmail usage for starting)
blocka

blocka

2020-09-02 21:49

reporter   ~59695

@DenisChenu : I'd be interested in donating $ to make the mailSenderToFrom plugin compatible with LS 3.23 ... is this a possiblity?
DenisChenu

DenisChenu

2020-09-03 08:17

developer   ~59696

You have my professional email i think :)

Issue History

Date Modified Username Field Change
2019-09-16 09:20 alexandrelefebvre New Issue
2019-09-16 09:46 DenisChenu Note Added: 53576
2019-09-16 09:58 alexandrelefebvre Note Added: 53577
2019-09-16 10:12 DenisChenu Note Added: 53580
2019-11-01 17:26 c_schmitz Category User/User groups => User / Groups / Roles
2020-09-02 21:49 blocka Note Added: 59695
2020-09-03 08:17 DenisChenu Note Added: 59696