14778: Could not add administrator settings: CDbException: The table "{{users}}" for active record class "User" cannot be found in the

This bug affects 1 person(s).

ID	Project	Category	View Status	Date Submitted	Last Update

14778	Bug reports	Installation	public	2019-04-16 15:42	2019-08-30 14:41

Reporter	RomanFischer	Assigned To	c_schmitz
Priority	none	Severity	crash
Status	closed	Resolution	no change required
Product Version	3.17.x

Summary	14778: Could not add administrator settings: CDbException: The table "{{users}}" for active record class "User" cannot be found in the
Description	I try to install limesurvey3.17.1+190408 in an Docker Container (Container based on Ubuntu 18.04) using an external PostgreSQL-database. The installation process works fine until sending the administrator settings (http://localhost:9987/limesurvey/index.php?r=installer/optional). The tables (46) and sequences (32) are created in the database. installed additional php-packages in the Docker-Container (all from Ubuntu 18.04 repositories): php7.2-xml php7.2-zip php7.2-readline php7.2-pgsql php7.2-opcache php7.2-mysql php7.2-mbstring php7.2-json php7.2-intl php7.2-imap php7.2-gd php7.2-curl php7.2-common php7.2-cli php7.2-ldap php-xdebug php-common php-apcu-bc php-apcu
Steps To Reproduce	Just following the installation procedure to the administrator settings.
Additional Information	Could not add administrator settings: CDbException: The table "{{users}}" for active record class "User" cannot be found in the database. in /var/www/html/limesurvey/framework/db/ar/CActiveRecord.php:2390 Stack trace: #0 /var/www/html/limesurvey/framework/db/ar/CActiveRecord.php(413): CActiveRecordMetaData->__construct(Object(User)) #1 /var/www/html/limesurvey/framework/db/ar/CActiveRecord.php(682): CActiveRecord->getMetaData() #2 /var/www/html/limesurvey/application/models/LSActiveRecord.php(34): CActiveRecord->hasAttribute('created') #3 /var/www/html/limesurvey/framework/db/ar/CActiveRecord.php(398): LSActiveRecord->behaviors() #4 /var/www/html/limesurvey/application/models/User.php(53): CActiveRecord::model('User') #5 /var/www/html/limesurvey/application/controllers/InstallerController.php(594): User::model() #6 /var/www/html/limesurvey/application/controllers/InstallerController.php(87): InstallerController->stepOptionalConfiguration() #7 /var/www/html/limesurvey/framework/web/CWebApplication.php(282): InstallerController->run('optional') #8 /var/www/html/limesurvey/framework/web/CWebApplication.php(141): CWebApplication->runController('installer/optio...') #9 /var/www/html/limesurvey/framework/base/CApplication.php(185): CWebApplication->processRequest() #10 /var/www/html/limesurvey/index.php(194): CApplication->run() #11 {main}.
Tags	No tags attached.
Attached Files

Bug heat	6
Complete LimeSurvey version number (& build)	limesurvey3.17.1+190408
I will donate to the project if issue is resolved	No
Browser	Firefox 60.6.1esr (64-bit)
Database type & version	PosgresSQL 10.x
Server OS (if known)	Docker-Host: RHEL7, Container: Ubuntu 18.04
Webserver software & version (if known)	Apache 2.4
PHP Version	7.2

User List	There are no users monitoring this issue.

RomanFischer 2019-04-17 14:45 reporter ~51498	Additional informations: my Postgresql Version is 10.6 I tried installation without Docker on a plane Ubuntu 18.04 - the same result. My database admin and I analysed the behaviour of the installation process. There is really an error occurring in the database: 2019-04-17 14:25:47.812 CEST,"limesurveyplayground_admin","limesurveyplayground",20287,"10.153.99.8:42138",5cb71b4b.4f3f,3,"SELECT",2019-04-17 14:25:47 EST,116/74592,0,ERROR,42P01,"relation ""lime_users"" does not exist",,,,,,"SELECT * FROM ""lime_users""",15,,"" BUT: This error happens BEFORE I press the button "populate database". After pressing the button the table will be created. An later on the next page I get this error. It seems to me that the "SELECT * FROM lime_users" maybe is executed to test if an old installation exist. But later in the installation process, after table creation, someone has forgotten to execute the select statement again. And so the old result caused the failure - just a guess.

c_schmitz 2019-04-18 14:44 administrator ~51520	I am sorry but I cannot reproduce the problem. I can install on Postgres without problems. The error indicated that the user table was not created. So can you check if the user table really exists at that point where the error shows up?

RomanFischer 2019-04-18 17:22 reporter ~51532	As I mentioned above, we find an error message (in the db logs) when accessing the users table BEFORE we push the "populate database button" ! Maybe or maybe not that there is an relation of this db error to the later php error. To repoduce the problem again I erased the schema with: drop schema limesurveyplayground cascade; create schema limesurveyplayground; Then started the installation process again - and failed again. I made a pg_dump of the database created by your installation process. As you can see there is a table lime_users created! Kind Regards, Roman Fischer limesurveyplayground.sql (147,006 bytes)

DenisChenu 2019-04-18 18:04 developer ~51533	If you do install again and again with same DB but different prefix : remind to clean up tmp/runtime directiry too. (maybe not related, just an idea)

RomanFischer 2019-04-18 18:29 reporter ~51534	As you can see on this little screenshot, the tmp/runtime directory is quite empty - what should I remove?

RomanFischer 2019-04-18 18:29 reporter ~51535	Try to upload again :-) emptyRuntime.PNG (28,763 bytes) emptyRuntime.PNG (28,763 bytes)

RomanFischer 2019-04-18 18:31 reporter ~51536	BTW: I don't you different table prefixes, I removed the whole database schema and recreated it.

DenisChenu 2019-04-19 02:22 developer ~51537	(maybe not related, just an idea)

RomanFischer 2019-04-19 09:05 reporter ~51538	My database administrator created a new PostgresSQL cluster and a new database. We got the same error. I attached the whole DB log (inclusive DB creation) and the apache access log, Attentions: It seems that the clocks of both servers are a little bit out of sync, so that may confuse when comparing the logs. Are there any other logs created while installation process (I did not find any)? apache_access.log (14,936 bytes) 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/ HTTP/1.1" 302 464 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/index.php?r=installer HTTP/1.1" 302 403 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/index.php?r=installer/welcome HTTP/1.1" 200 4163 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/tmp/assets/7539836a/bootstrap.min.css HTTP/1.1" 200 20002 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/tmp/assets/7539836a/yiistrap.min.css HTTP/1.1" 200 884 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/tmp/assets/5fc1c1eb/css/bootstrap-switch.min.css HTTP/1.1" 200 1743 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/tmp/assets/320e6cff/jquery-ui.structure.css HTTP/1.1" 200 5874 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/tmp/assets/1320ea75/css/lime-admin-common.css HTTP/1.1" 200 13456 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:55 +0200] "GET /limesurvey3/tmp/assets/1320ea75/css/jcarousel.responsive.css HTTP/1.1" 200 1045 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:56 +0200] "GET /limesurvey3/tmp/assets/7539836a/bootstrap.min.js HTTP/1.1" 200 10184 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:56 +0200] "GET /limesurvey3/tmp/assets/5fc1c1eb/js/bootstrap-switch.min.js HTTP/1.1" 200 3851 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:56 +0200] "GET /limesurvey3/tmp/assets/7539836a/plugins/bootstrapconfirm/bootstrapconfirm.min.js HTTP/1.1" 200 837 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:56 +0200] "GET /limesurvey3/tmp/assets/c811e0d4/moment-with-locales.min.js HTTP/1.1" 200 65941 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:56 +0200] "GET /limesurvey3/tmp/assets/5cdf01a6/min/pjax.combined.min.js HTTP/1.1" 200 7128 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:56 +0200] "GET /limesurvey3/tmp/assets/a6d7f407/build/lslog.js HTTP/1.1" 200 2088 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:56 +0200] "GET /limesurvey3/tmp/assets/1320ea75/css/attributeMapToken.css HTTP/1.1" 200 919 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:57 +0200] "GET /limesurvey3/tmp/assets/1320ea75/css/attributeMap.css HTTP/1.1" 200 318 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:58 +0200] "GET /limesurvey3/tmp/assets/1320ea75/build/adminbasics.min.css HTTP/1.1" 200 2023 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:30:59 +0200] "GET /limesurvey3/tmp/assets/86966a5c/lime-admin-colors.css HTTP/1.1" 200 8762 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:00 +0200] "GET /limesurvey3/tmp/assets/43c1468a/roboto.css HTTP/1.1" 200 939 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/themes/admin/Sea_Green/css/lime-admin-common.css HTTP/1.1" 404 568 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/tmp/assets/efc660a3/fonts.css HTTP/1.1" 200 1960 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/tmp/assets/efc660a3/main.css HTTP/1.1" 200 930 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/tmp/assets/f28db51d/jquery-3.1.1.min.js HTTP/1.1" 200 30434 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/tmp/assets/f28db51d/jquery-migrate-3.0.0.min.js HTTP/1.1" 200 3066 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/tmp/assets/320e6cff/jquery-ui.min.js HTTP/1.1" 200 68449 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/tmp/assets/a6a7517/css/font-awesome.min.css HTTP/1.1" 200 7391 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:01 +0200] "GET /limesurvey3/tmp/assets/1320ea75/build/adminbasics.min.js HTTP/1.1" 200 62933 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:02 +0200] "GET /limesurvey3/tmp/assets/1320ea75/css/displayParticipants.css HTTP/1.1" 200 698 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:02 +0200] "GET /limesurvey3/installer/images/poweredby.png HTTP/1.1" 200 5336 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:02 +0200] "GET /limesurvey3/tmp/assets/43c1468a/font-src/roboto-v18-latin_latin-ext/roboto-v18-latin_latin-ext-regular.woff2 HTTP/1.1" 200 22182 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/tmp/assets/43c1468a/roboto.css" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:02 +0200] "GET /limesurvey3/tmp/assets/43c1468a/font-src/roboto-v18-latin_latin-ext/roboto-v18-latin_latin-ext-500.woff2 HTTP/1.1" 200 22358 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/tmp/assets/43c1468a/roboto.css" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:02 +0200] "GET /limesurvey3/tmp/assets/43c1468a/font-src/roboto-v18-latin_latin-ext/roboto-v18-latin_latin-ext-700.woff2 HTTP/1.1" 200 22378 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/tmp/assets/43c1468a/roboto.css" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:03 +0200] "GET /limesurvey3/images/favicon.ico HTTP/1.1" 404 537 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:06 +0200] "POST /limesurvey3/index.php?r=installer/welcome HTTP/1.1" 302 403 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:06 +0200] "GET /limesurvey3/index.php?r=installer/license HTTP/1.1" 200 1978 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/welcome" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:06 +0200] "GET /limesurvey3/themes/admin/Sea_Green/css/lime-admin-common.css HTTP/1.1" 404 567 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/license" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:06 +0200] "GET /limesurvey3/index.php?r=installer/viewlicense HTTP/1.1" 200 13730 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/license" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:06 +0200] "GET /favicon.ico HTTP/1.1" 404 518 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:06 +0200] "GET /favicon.ico HTTP/1.1" 404 518 "-" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" ::1 - - [19/Apr/2019:08:31:06 +0200] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.29 (Ubuntu) Phusion_Passenger/5.0.30 OpenSSL/1.1.0g (internal dummy connection)" ::1 - - [19/Apr/2019:08:31:07 +0200] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.29 (Ubuntu) Phusion_Passenger/5.0.30 OpenSSL/1.1.0g (internal dummy connection)" 10.240.31.125 - - [19/Apr/2019:08:31:08 +0200] "POST /limesurvey3/index.php?r=installer/license HTTP/1.1" 302 404 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/license" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:08 +0200] "GET /limesurvey3/index.php?r=installer/precheck HTTP/1.1" 200 2257 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/license" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:08 +0200] "GET /limesurvey3/themes/admin/Sea_Green/css/lime-admin-common.css HTTP/1.1" 404 567 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/precheck" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:08 +0200] "GET /limesurvey3/tmp/assets/a6a7517/fonts/fontawesome-webfont.woff2?v=4.7.0 HTTP/1.1" 200 77423 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/tmp/assets/a6a7517/css/font-awesome.min.css" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" ::1 - - [19/Apr/2019:08:31:08 +0200] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.29 (Ubuntu) Phusion_Passenger/5.0.30 OpenSSL/1.1.0g (internal dummy connection)" ::1 - - [19/Apr/2019:08:31:09 +0200] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.29 (Ubuntu) Phusion_Passenger/5.0.30 OpenSSL/1.1.0g (internal dummy connection)" 10.240.31.125 - - [19/Apr/2019:08:31:10 +0200] "GET /limesurvey3/index.php?r=installer/database HTTP/1.1" 200 2686 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/precheck" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:11 +0200] "GET /limesurvey3/themes/admin/Sea_Green/css/lime-admin-common.css HTTP/1.1" 404 567 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/database" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" ::1 - - [19/Apr/2019:08:31:16 +0200] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.29 (Ubuntu) Phusion_Passenger/5.0.30 OpenSSL/1.1.0g (internal dummy connection)" 10.240.31.125 - - [19/Apr/2019:08:31:47 +0200] "POST /limesurvey3/index.php?r=installer/database HTTP/1.1" 200 2002 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/database" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:47 +0200] "GET /limesurvey3/themes/admin/Sea_Green/css/lime-admin-common.css HTTP/1.1" 404 567 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/database" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:54 +0200] "POST /limesurvey3/index.php?r=installer/populatedb HTTP/1.1" 302 405 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/database" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:54 +0200] "GET /limesurvey3/index.php?r=installer/optional HTTP/1.1" 200 4525 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/database" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:31:54 +0200] "GET /limesurvey3/themes/admin/Sea_Green/css/lime-admin-common.css HTTP/1.1" 404 567 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/optional" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" 10.240.31.125 - - [19/Apr/2019:08:32:22 +0200] "POST /limesurvey3/index.php?r=installer/optional HTTP/1.1" 200 866 "http://vmdev9008.adv.magwien.gv.at/limesurvey3/index.php?r=installer/optional" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0" apache_access.log (14,936 bytes) PGSHARE5-2019-04-19.csv (145,739 bytes)

RomanFischer 2019-04-23 13:12 reporter ~51547	I found the reason for this error: Our database administration don't like to use the "public" schema. So when creating a database they create inside a new schema (named the same as database itself) and revoking all access rights to the "public" schema. For testing purposes I created a new database without a new schema, so that the database has only the "public" schema. USING THIS DATABASE HAVING ONLY A PUBLIC SCHEMA - THE INSTALLATION PROCESS WORKED CORRECTLY!!! Conclusion: The Installation procedure don't ask me for a database schema name. Surprisingly it finds my schema and creates the tables in it. But at a later screen it seems that the procecure looks in the public schema again (and don't find the users table): Suggestions: prevent Installation when public schema is not available work with the automatically selected schema correctly user Input of the wanted schema name, and work correctly with ist :-) - my prevered solution Regards, Roman Fischer

RomanFischer 2019-04-23 15:05 reporter ~51550	Short additional Information: Maybe the tables are created because our database admin sets the search path of the database to our created schema.

c_schmitz 2019-04-23 15:59 administrator ~51551	Hey Roman, thank you for the feedback. Problem is/was that 'schema' does not exist in other database systems so it is never something we even considered to be a problem as the installation procedure needs to be compatible for all database systems (MySQL, Postgres and MSSQL)

Date Modified	Username	Field	Change
2019-04-16 15:42	RomanFischer	New Issue
2019-04-17 14:45	RomanFischer	Note Added: 51498
2019-04-18 14:44	c_schmitz	Assigned To	=> c_schmitz
2019-04-18 14:44	c_schmitz	Status	new => feedback
2019-04-18 14:44	c_schmitz	Note Added: 51520
2019-04-18 17:22	RomanFischer	File Added: limesurveyplayground.sql
2019-04-18 17:22	RomanFischer	Note Added: 51532
2019-04-18 17:22	RomanFischer	Status	feedback => assigned
2019-04-18 18:04	DenisChenu	Note Added: 51533
2019-04-18 18:29	RomanFischer	Note Added: 51534
2019-04-18 18:29	RomanFischer	File Added: emptyRuntime.PNG
2019-04-18 18:29	RomanFischer	Note Added: 51535
2019-04-18 18:31	RomanFischer	Note Added: 51536
2019-04-19 02:22	DenisChenu	Note Added: 51537
2019-04-19 09:05	RomanFischer	File Added: apache_access.log
2019-04-19 09:05	RomanFischer	File Added: PGSHARE5-2019-04-19.csv
2019-04-19 09:05	RomanFischer	Note Added: 51538
2019-04-23 13:12	RomanFischer	Note Added: 51547
2019-04-23 15:05	RomanFischer	Note Added: 51550
2019-04-23 15:59	c_schmitz	Note Added: 51551
2019-08-30 14:41	c_schmitz	Status	assigned => closed
2019-08-30 14:41	c_schmitz	Resolution	open => no change required

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