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IDProjectCategoryView StatusLast Update
12623Feature requests[All Projects] Response browsingpublic2017-08-23 17:09
Reporterduvemyster Assigned To 
Status newResolutionopen 
Product Version 
Target VersionFixed in Version 
Summary12623: User-friendly wording for token-mismatch message proposed.

Word developers know: token, mismatch, session
Words not normal to many users: token, mismatch, session

The "token mismatch" error message currently reads as follows:

Token mismatch
The token you provided doesn't match the one in your session.
Click here to start the survey.

For consideration, what about changing the message to simply:
Click here to start the survey.

Additional Information

In our case, the real-world environment where we have users running into this is when we are asking the same respondent to complete more than one variation of the same survey, with token attributes driving different survey conditions for each of their responses. So, those respondents have more than one token for the same survey.

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Issue History

Date Modified Username Field Change
2017-08-23 17:09 duvemyster New Issue