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IDProjectCategoryView StatusLast Update
12104Bug reports[All Projects] Statisticspublic2017-02-03 15:18
ReporterMazi Assigned Tomarkusfluer  
Status assignedResolutionopen 
Product Version2.59.x 
Target VersionFixed in Version 
Summary12104: Statistic PDFs are missing image files for charts

When selecting "PDF" as output format there are no image files/charts included at the PDF. The do not get generated at the /tmp folder while when selecting "Excel" as output format, new files get created there.

I tested this selecting different questions of different types, selecting a single question only, ... It all works well when using HTML output but fails for PDFs. These contain the answer details, the tabular response overview, .. but the page usually showing the chart is empty.

Steps To Reproduce

Create a simple survey, add some responses and then go to the statistics feature, enable charts and select PDF as output format.

Additional Information

I am not sure if we are using the same library to create charts for both HTML and PDF. The GD library is installed and for HTML output charts get created.
Is there any certain library needed to add charts to PDFs using MS IIS?

TagsNo tags attached.
Complete LimeSurvey version number (& build)2.59.1+ 170117
I will donate to the project if issue is resolvedNo
BrowserInternet Explorer
Database & DB-Versionmssql sqlsrv
Server OS (if known)Windows Server 2012
Webserver software & version (if known)MS IIS 8.5
PHP Version5.6.8




2017-02-01 17:43

developer   ~42933

Working for me

pdf use pChart, not same issue then HTML (another library)

Capture du 2017-02-01 17-43-08.png (246,519 bytes)


2017-02-03 12:14

partner   ~42945

@DenisChenu, which environment did you use? Probably a different OS/Server?!



2017-02-03 15:17

developer   ~42959

Last edited: 2017-02-03 15:18

View 2 revisions

Seem we use old pchart :
<quote> pChart needs that both GD and FreeType support are enabled. </quote>

Issue History

Date Modified Username Field Change
2017-02-01 11:44 Mazi New Issue
2017-02-01 17:43 DenisChenu File Added: Capture du 2017-02-01 17-43-08.png
2017-02-01 17:43 DenisChenu Note Added: 42933
2017-02-03 12:13 c_schmitz Assigned To => markusfluer
2017-02-03 12:13 c_schmitz Status new => assigned
2017-02-03 12:14 Mazi Note Added: 42945
2017-02-03 15:17 DenisChenu Note Added: 42959
2017-02-03 15:18 DenisChenu Note Edited: 42959 View Revisions