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This bug affects 1 person(s).
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IDProjectCategoryView StatusLast Update
12104Bug reportsStatisticspublic2020-03-13 18:46
ReporterMazi Assigned Tomarkusfluer 
PrioritynoneSeverityminor 
Status closedResolutionopen 
Product Version2.59.x 
Summary12104: Statistic PDFs are missing image files for charts
Description

When selecting "PDF" as output format there are no image files/charts included at the PDF. The do not get generated at the /tmp folder while when selecting "Excel" as output format, new files get created there.

I tested this selecting different questions of different types, selecting a single question only, ... It all works well when using HTML output but fails for PDFs. These contain the answer details, the tabular response overview, .. but the page usually showing the chart is empty.

Steps To Reproduce

Create a simple survey, add some responses and then go to the statistics feature, enable charts and select PDF as output format.

Additional Information

I am not sure if we are using the same library to create charts for both HTML and PDF. The GD library is installed and for HTML output charts get created.
Is there any certain library needed to add charts to PDFs using MS IIS?

TagsNo tags attached.
Attached Files
Bug heat6
Complete LimeSurvey version number (& build)2.59.1+ 170117
I will donate to the project if issue is resolvedNo
BrowserInternet Explorer
Database type & versionmssql sqlsrv
Server OS (if known)Windows Server 2012
Webserver software & version (if known)MS IIS 8.5
PHP Version5.6.8

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Activities

DenisChenu

DenisChenu

2017-02-01 17:43

developer   ~42933

Working for me

pdf use pChart, not same issue then HTML (another library)

Mazi

Mazi

2017-02-03 12:14

updater   ~42945

@DenisChenu, which environment did you use? Probably a different OS/Server?!

DenisChenu

DenisChenu

2017-02-03 15:17

developer   ~42959

Last edited: 2017-02-03 15:18

Seem we use old pchart : http://pchart.sourceforge.net/
1.27d

http://pchart.sourceforge.net/documentation.php?topic=faq.gd
<quote> pChart needs that both GD and FreeType support are enabled. </quote>

c_schmitz

c_schmitz

2020-03-13 18:46

administrator   ~56447

This version of LimeSurvey is not longer supported. Please check so that the issue is fixed in a more recent version of LimeSurvey. If it's not, please reopen this bug report. Thank you.

Issue History

Date Modified Username Field Change
2017-02-01 11:44 Mazi New Issue
2017-02-01 17:43 DenisChenu File Added: Capture du 2017-02-01 17-43-08.png
2017-02-01 17:43 DenisChenu Note Added: 42933
2017-02-03 12:13 c_schmitz Assigned To => markusfluer
2017-02-03 12:13 c_schmitz Status new => assigned
2017-02-03 12:14 Mazi Note Added: 42945
2017-02-03 15:17 DenisChenu Note Added: 42959
2017-02-03 15:18 DenisChenu Note Edited: 42959
2020-03-13 18:46 c_schmitz Note Added: 56447
2020-03-13 18:46 c_schmitz Status assigned => closed