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This bug affects 1 person(s).
 18
IDProjectCategoryView StatusDate SubmittedLast Update
10721Bug reportsSurvey takingpublic2016-03-09 13:262018-09-28 14:12
ReporterDrewskie Assigned ToDenisChenu  
PriorityurgentSeveritypartial_block 
Status closedResolutionfixed 
Product Version2.50.x 
Fixed in Version2.50.x 
Summary10721: Error with SMTP mail method
Description

When a user is able to register for a survey and clicks continue the system returns a 500 error but the token is created.

Steps To Reproduce

Create survey that allows user registration
try register a user

TagsNo tags attached.
Bug heat18
Complete LimeSurvey version number (& build)160309
I will donate to the project if issue is resolvedNo
BrowserIE11
Database type & versionSQL 2008
Server OS (if known)Windows 2012
Webserver software & version (if known)IIS8
PHP Version5.4.24

Relationships

Relationship GraphDependency Graph
has duplicate 10732 closedc_schmitz the last page is a blank page if you set "send e-mail notification to" 

Users monitoring this issue

Drewskie

Activities

ollehar

ollehar

2016-03-09 15:27

administrator   ~36211

Cannot reproduce. Please provide us with an example survey to reproduce the bug.
ollehar

ollehar

2016-03-09 15:28

administrator   ~36212

Also, to help us, you might want to set config = 2 in config.php and then try again and give us the new error message.
Drewskie

Drewskie

2016-03-10 06:03

reporter   ~36243

Fatal error: Class 'SMTP' not found in E:\WebSites\limesurvey\application\third_party\phpmailer\class.phpmailer.php on line 1443
Liod_DS

Liod_DS

2016-03-10 10:48

reporter   ~36255

Same here:

Fatal error: Class 'SMTP' not found in /var/www/vhosts/limesurvey/www/application/third_party/phpmailer/class.phpmailer.php on line 1443

This call is triggered when i press "send" in any mail actions, thanks
DenisChenu

DenisChenu

2016-03-10 11:26

developer   ~36260

What is your sendmail settings ? smtp ?
Drewskie

Drewskie

2016-03-10 11:28

reporter   ~36261

Yes.
DenisChenu

DenisChenu

2016-03-10 11:46

developer   ~36266

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=17889
c_schmitz

c_schmitz

2016-03-11 09:17

administrator   ~36338

Version 2.50 Build 160310 released
DenisChenu

DenisChenu

2018-09-28 14:12

developer   ~49175

Fix committed to 2.06lts branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=28059

Related Changesets

LimeSurvey: master 24349421

2016-03-10 10:46:44

DenisChenu

Details Diff 		Fixed issue 10721: Error with SMTP mail method
Dev: add the PHPMailerAutoload		 Affected Issues
10721
mod - application/helpers/common_helper.php Diff File

LimeSurvey: 2.06lts e6316faf

2016-03-10 11:46:44

DenisChenu

Details Diff 		Fixed issue 10721: Error with SMTP mail method
Dev: add the PHPMailerAutoload		 Affected Issues
10721
mod - application/helpers/common_helper.php Diff File

Issue History

Date Modified Username Field Change
2016-03-09 13:26 Drewskie New Issue
2016-03-09 14:36 c_schmitz Priority none => urgent
2016-03-09 15:26 ollehar Assigned To => ollehar
2016-03-09 15:26 ollehar Status new => assigned
2016-03-09 15:27 ollehar Note Added: 36211
2016-03-09 15:28 ollehar Note Added: 36212
2016-03-10 06:03 Drewskie Note Added: 36243
2016-03-10 06:04 Drewskie Issue Monitored: Drewskie
2016-03-10 10:36 ollehar Assigned To ollehar => c_schmitz
2016-03-10 10:48 Liod_DS Note Added: 36255
2016-03-10 11:13 c_schmitz Assigned To c_schmitz => DenisChenu
2016-03-10 11:26 DenisChenu Note Added: 36260
2016-03-10 11:28 Drewskie Note Added: 36261
2016-03-10 11:46 DenisChenu Summary When a user registers for a survey it gives 500 error => Error with SMTP mail method
2016-03-10 11:46 DenisChenu Changeset attached => LimeSurvey master 24349421
2016-03-10 11:46 DenisChenu Note Added: 36266
2016-03-10 11:46 DenisChenu Resolution open => fixed
2016-03-10 11:47 DenisChenu Status assigned => resolved
2016-03-10 11:47 DenisChenu Fixed in Version => 2.5
2016-03-10 14:25 c_schmitz Relationship added has duplicate 10732
2016-03-11 09:17 c_schmitz Note Added: 36338
2016-03-11 09:17 c_schmitz Status resolved => closed
2018-09-28 14:12 DenisChenu Changeset attached => LimeSurvey 2.06lts e6316faf
2018-09-28 14:12 DenisChenu Note Added: 49175
2021-08-04 13:55 guest Bug heat 16 => 18