View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
09746 | Bug reports | Installation | public | 2015-07-03 02:36 | 2015-09-13 08:30 |
Reporter | lindsay_stevens_au | Assigned To | c_schmitz | ||
Priority | normal | Severity | crash | ||
Status | closed | Resolution | unable to reproduce | ||
Product Version | 2.06+ | ||||
Summary | 09746: internal server error on fresh install | ||||
Description | On a fresh install, using limesurvey206plus-build150629, the following error page is returned instead of the installer wizard. Removing the limesurvey files and replacing them with limesurvey205plus-build150520, the installer runs OK / as expected. Internal Server Error An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem. Thank you. Environment details:
Other details:
Tried but didn't fix it:
I'm not sure why this was happening. The only clue I can think of is that when deploying the limesurvey206plus-build150629 files and requesting the index page, two directories with an 8 character hash name would appear in /limesurvey_test/tmp/assets/ (e.g. '6159163e' and 'fbc02ac3'). One had directories ('css', 'img', 'js', 'less') and the other had ('autocomplete', 'jui', 'rating', 'treeview', 'yiitab', and 22 *.js files). Also a "bin" file would appear in /limesurvey_test/tmp/runtime/cache/, with a 32 character hash file name (e.g. '893bde6c5001a4df64c2688a284b0a90.bin'). When deploying the limesurvey205plus-build150520 files, only one of these directories would appear, which contained directories ('css', 'img', 'js', 'less'). The "bin" file mentioned above doesn't appear. Since the error page listed two folders with the same name, maybe the bug is that the app is trying to open both folders but using the first folder name twice? | ||||
Steps To Reproduce | Deploy limesurvey206plus-build150629 files in apache webserver. | ||||
Additional Information | Sections of httpd.conf relevant to serving limesurvey: LoadFile "C:\php-5.6.10-Win32-VC11-x64\libpq.dll" Alias /limesurvey_test/ "C:/ApacheApps/limesurvey_test/" | ||||
Tags | No tags attached. | ||||
Bug heat | 2 | ||||
Complete LimeSurvey version number (& build) | limesurvey206plus-build15062 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | firefox / chrome (same result) | ||||
Database type & version | postgresql 9.4 x64 | ||||
Server OS (if known) | windows server 2008 r2 | ||||
Webserver software & version (if known) | apache httpd 2.4 x64 vc10 | ||||
PHP Version | postgresql 9.4 x64 | ||||
Date Modified | Username | Field | Change |
---|---|---|---|
2015-07-03 02:36 | lindsay_stevens_au | New Issue | |
2015-07-24 13:46 | c_schmitz | Note Added: 32807 | |
2015-07-24 13:46 | c_schmitz | Assigned To | => c_schmitz |
2015-07-24 13:46 | c_schmitz | Status | new => feedback |
2015-08-04 15:07 | c_schmitz | Status | feedback => closed |
2015-08-04 15:07 | c_schmitz | Resolution | open => unable to reproduce |
2015-09-09 07:14 | medhat | Issue Monitored: medhat | |
2015-09-10 16:36 | nwinter | Issue Monitored: nwinter | |
2015-09-10 16:37 | nwinter | Issue End Monitor: nwinter | |
2015-09-13 08:30 | medhat | Issue End Monitor: medhat |