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IDProjectCategoryView StatusLast Update
09502Bug reportsOtherpublic2015-06-01 14:23
Reporterduvemyster Assigned ToMazi  
PrioritynormalSeverityminor 
Status closedResolutionunable to reproduce 
Product Version2.05+ 
Summary09502: Sending invitation via Google Chrome removes a single space between attributes running words together
Description

When an invitation email contains two attributes with a single space between them, sending the invitation via Google Chrome results in elimination of this space (at least when pulled in via Outlook 2013). However, when sending this same invitation out via Firefox, this space between the attributes appears as intended in Outlook 2013.

Further, if the single space between the two attributes is on a row visible in Outlook 2013 Message Preview and the invitation was sent via Google Chrome, a question mark inside a diamond is visible in the Message Preview in place of the space. (Again, this is not the case when the invitation is sent from Firefox.)

Steps To Reproduce
  1. In an Invitation or Reminder email, enter two attributes separated by a single space, such as "{ATTRIBUTE_3} {ATTRIBUTE_4}".
  2. Send the invitation from Google Chrome (Version 40.0.2214.111m on Windows 8.1)
  3. Pull the received invitation into your email client (at least on Outlook 2013; haven't tried yet on other clients)
  4. Observe that the space between the two attributes is missing, stringing the text from each attribute together as one word.
  5. (And, if the "{ATTRIBUTE_3} {ATTRIBUTE_4}" is on one of the first few rows of the message, then note in the Outlook 2013 Message Preview that a question mark inside a diamond appear there in place of the space.
Additional Information

In step 2 above, sending the invitation from Firefox results in the intended experience in the Outlook 2013 email client -- a space present between the two attributes, both in the message itself and in the message preview.

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)141229
I will donate to the project if issue is resolvedNo
BrowserGoogle Chrome (Version 40.0.2214.111m on Windows 8.1)
Database type & versionMySQL 5.1
Server OS (if known)Linux
Webserver software & version (if known)Apache/2.2
PHP Version5.4.10

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Activities

tpartner

tpartner

2015-05-22 14:21

partner   ~32258

duvemyster, I cannot reproduce this with Chrome Version 43.0.2357.65 m and Outlook 2013. Can you please update your Chrome and retest?

Mazi

Mazi

2015-06-01 09:00

updater   ~32272

Can you please update your Chrome and retest?

duvemyster

duvemyster

2015-06-01 14:19

reporter   ~32279

Hello tparter and Mazi. Apologies for the delay in getting to this. I am also unable to reproduce this with Chrome Version 43.0.2357.81 m / Outlook 2013 / LS Version 2.05+ Build 150520.

Thank you for looking into this.

Mazi

Mazi

2015-06-01 14:23

updater   ~32281

Closed...

Issue History

Date Modified Username Field Change
2015-02-07 20:18 duvemyster New Issue
2015-05-22 14:21 tpartner Note Added: 32258
2015-06-01 09:00 Mazi Note Added: 32272
2015-06-01 09:00 Mazi Assigned To => Mazi
2015-06-01 09:00 Mazi Status new => feedback
2015-06-01 14:19 duvemyster Note Added: 32279
2015-06-01 14:19 duvemyster Status feedback => assigned
2015-06-01 14:23 Mazi Note Added: 32281
2015-06-01 14:23 Mazi Status assigned => closed
2015-06-01 14:23 Mazi Resolution open => unable to reproduce