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This bug affects 1 person(s).
 12
IDProjectCategoryView StatusDate SubmittedLast Update
09358Bug reportsOtherpublic2014-11-12 12:362014-11-24 17:54
Reporterdgarcia Assigned Toc_schmitz  
PriorityurgentSeverityblock 
Status closedResolutionfixed 
Product Version2.05+ 
Fixed in Version2.05+ 
Summary09358: Strange characters in email notifications when sending email notifications to various recipients
Description

A very strange problem appear in last version when I'm trying to sent email notification when multiple users. The problem is that in content of email notification appear some strange character '?' (but the token is generated correctly). If I try to sent email notification to one user, it works perfectly. This a crash problem because I can't sent survey to 300 users at the same time...

Steps To Reproduce

1)Install LimeSurvey 2.05+ Build141020.
2)Import .lss
3)Add some tokens with different emails. Generate tokens randomly.
4)Select multiple tokens (users with email) and sent email notification.
5)Check your email client and you see strange characters '?' in email notification.

Additional Information

When I sent email to one user, content is sended correctly. The problem only appear when I decided to sent to multiple users at the same time.

TagsNo tags attached.
Attached Files
limesurvey_survey_327268.lss (39,314 bytes)
botton.PNG (5,414 bytes)   
botton.PNG (5,414 bytes)   
Firefox.PNG (106,518 bytes)
Chrome.PNG (34,119 bytes)   
Chrome.PNG (34,119 bytes)   
Mail error.PNG (19,013 bytes)   
Mail error.PNG (19,013 bytes)   
Good email.PNG (18,500 bytes)   
Good email.PNG (18,500 bytes)   
Bug heat12
Complete LimeSurvey version number (& build)141020
I will donate to the project if issue is resolvedYes
BrowserChrome, Firefox and IE
Database type & versionMySQL 5.5
Server OS (if known)RHEL6
Webserver software & version (if known)Apache 2.2
PHP Version5.3.3

Relationships

Relationship GraphDependency Graph
has duplicate 09367 closedc_schmitz Broken characters in tokens email 
related to 09371 closedc_schmitz Invitations/reminders cannot be sent to selected tokens 

Users monitoring this issue

dgarcia

Activities

c_schmitz

c_schmitz

2014-11-13 00:03

administrator   ~30959

I cannot see anything unusual when doing the test - can you attach a couple screenshots or even a normal email and a faulty email as *.eml file?
dgarcia

dgarcia

2014-11-17 09:48

reporter   ~31000

Hi c_schmitz,

I made another tests and I detected the scenario where the error happens.
This error only happens in Google Chrome browser (I've last version, 38.0.2125.122 m) and ONLY if I sent email touching the botton I attached in this issue (look screenshot 'botton').

I'm attaching in this issue the following screenshots:

'Mail error': Strange characters appears if I sent multiple email notification at the same time with Google Chrome browser.
'Good email: Email is displayed correctly if I sent from Firefox (last version 33.1)
'botton': Issue appear if I sent multiple email with this button from Google Chrome.

I think the error occurs because Google Chrome works differently than Firefox if I press the button of screenshot that I'd attached. If I press, Chrome open a new windows without URL and Firefox open a new tab. I think this conduct affect in this bug. Look the following attachments 'Firefox' and 'Chrome'.

What do you think? Can you reproduce this issue?

Thanks in advance

Cheers,

Daniel
c_schmitz

c_schmitz

2014-11-17 11:19

administrator   ~31002

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=14630
c_schmitz

c_schmitz

2014-11-23 23:42

administrator   ~31067

Version 2.05 Build 141123 released.

Related Changesets

LimeSurvey: master 5b64dba8

2014-11-17 11:19

c_schmitz


Details Diff		 Fixed issue 09358: Strange characters in email notifications when using Chrome browser Affected Issues
09358
mod - scripts/admin/tokens.js Diff File

Issue History

Date Modified Username Field Change
2014-11-12 12:36 dgarcia New Issue
2014-11-12 12:36 dgarcia File Added: limesurvey_survey_327268.lss
2014-11-12 23:56 c_schmitz Assigned To => c_schmitz
2014-11-12 23:56 c_schmitz Status new => assigned
2014-11-13 00:03 c_schmitz Note Added: 30959
2014-11-13 00:04 c_schmitz Status assigned => feedback
2014-11-17 09:48 dgarcia Note Added: 31000
2014-11-17 09:48 dgarcia Status feedback => assigned
2014-11-17 09:48 dgarcia File Added: botton.PNG
2014-11-17 09:48 dgarcia File Added: Firefox.PNG
2014-11-17 09:49 dgarcia File Added: Chrome.PNG
2014-11-17 09:49 dgarcia File Added: Mail error.PNG
2014-11-17 09:49 dgarcia File Added: Good email.PNG
2014-11-17 09:52 dgarcia Issue Monitored: dgarcia
2014-11-17 11:19 c_schmitz Changeset attached => LimeSurvey master 5b64dba8
2014-11-17 11:19 c_schmitz Note Added: 31002
2014-11-17 11:19 c_schmitz Resolution open => fixed
2014-11-17 11:19 c_schmitz Status assigned => resolved
2014-11-17 11:19 c_schmitz Fixed in Version => 2.05+
2014-11-21 16:49 c_schmitz Relationship added has duplicate 09367
2014-11-23 23:42 c_schmitz Note Added: 31067
2014-11-23 23:42 c_schmitz Status resolved => closed
2014-11-24 17:54 c_schmitz Relationship added has duplicate 09371
2014-11-24 17:54 c_schmitz Relationship replaced related to 09371
2021-08-03 02:14 guest Bug heat 10 => 12