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| Reporter | mdoherr | Assigned To | c_schmitz | |
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| Priority | high | Severity | partial_block | |
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| Status | closed | Resolution | unable to reproduce | |
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| Product Version | 2.00+ | |
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This issue affects 1 person(s).
2
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| Summary | 08615: Comfort update does not complete - Limesurvey non-functional even after manual upgrade afterwards |
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| Description | Attempted a Comfort Upgrade of one of our limesurvey installations Version 2.00+ Build 131206 (most likely) on January 23. The process went through steps 1-3 (including the information that backups were generated) but ended with a blank screen between steps 3 and 4.
Afterwards login to the limesurvey backend was not longer possible (login window does not open - white screen).
Did a manual installation of Version 2.05+ build 140116 to replace the non-functional installation (followed the manual), however, that installation is non-functional (no login window) either. |
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| Steps To Reproduce | Not possible since version is non-functional |
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| Additional Information | Two additional (parallel) installations of Limesurvey Version 2.00+ Build 131206 on the same server but with own databases run without any problem; no Comfort Upgrade attemped there yet.
Assume that database (or link between installation and database) is corrupted.
Require information how to fix this resp. were I can find the backups that are automatically generated during the Comfort Update! |
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| Tags | No tags attached. |
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| Bug heat | 2 |
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| Complete LimeSurvey version number (& build) | Version 2.00+ Build 131206 |
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| I will donate to the project if issue is resolved | Yes |
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| Browser | IE 9 |
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| Database type & version | MySQL v5 |
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| Server OS (if known) | SuSe Linux (commercial web hosting company) |
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| Webserver software & version (if known) | Apache (commercial webhosting company) |
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| PHP Version | PHP5 |
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| Git branch / Pull Request URL | |
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