View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 08287 | Bug reports | Authentication | public | 2013-10-15 13:45 | 2013-11-08 21:46 |
| Reporter | hansgroen | Assigned To | c_schmitz | ||
| Priority | normal | Severity | partial_block | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 2.00+ | ||||
| Summary | 08287: Do not receive reset of password | ||||
| Description | At the main login screen, one can request a reset of password. filled out username and emailadress. How can i reset the password or receive the email for it? | ||||
| Steps To Reproduce | go to main loginscreen; | ||||
| Additional Information | I donated before, but no problem tot do it again :) | ||||
| Tags | No tags attached. | ||||
| Bug heat | 4 | ||||
| Complete LimeSurvey version number (& build) | 2unkowns | ||||
| I will donate to the project if issue is resolved | Yes | ||||
| Browser | firefox 24.0 | ||||
| Database type & version | MySQL client version: 5.0.95 | ||||
| Server OS (if known) | windows 8 | ||||
| Webserver software & version (if known) | apache | ||||
| PHP Version | unknown | ||||
| Git branch / Pull Request URL | |||||
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I tried multiple combination of user / pswd. Retrieved stored pswd in FF from backup files. No luck at all. so running out of options. |
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Most likely LimeSurvey or your server is not configured correctly email-wise. which is the hash for word 'password'. Let us know if that helped. |
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Much thanks for your quick reply. To make sure I take the right files etc. To which file do you refer and were can this be found in which folder. |
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This is not a file. You will need a database tool, like phpMyAdmin and edit the contents of the users table in your MySQL database. |
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Hi, that worked :) |
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Add: Still weird though :) |
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Yeah, weird. Can you retry the password reminder function now and see if you get an reminder email? I tested it here and it worked fine. It seems that that there might a difference between the confirmation and the reminder email which would be, again, weird. |
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hi, As i have now manually set my passwords, i have no login issues, but i remains weird. some paramter in the DB? If you require printscreen of spec DB parts, please let me know rgds |
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If you get the email on one email address, then it is most likely a 'problem' of the receiving email server, maybe thinking it is spam. |
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I verified that before, by switching off the spam settings. Also checked the spam box on the server. It never arrives at the mailserver. |
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If you have your own root server you should be able to check your mail server logs on the outgoing email. |
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hi regards |
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Any news? |
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Nope. Just checked the helpticket. Still outstanding, although they did see it. Forwarded another mail to them. |
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? |
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finally got my answer pffff. Below between brackets their suggestion] On the basis of this bounce message can we actually find out if the message Now the question is, how to setup such an return path |
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THat explains the difference. The Return-path is set by the 'bounce email address' setting. You need to properly configure it globally and for related to your survey. |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2013-10-15 13:45 | hansgroen | New Issue | |
| 2013-10-15 16:58 | hansgroen | Issue Monitored: hansgroen | |
| 2013-10-15 16:58 | hansgroen | Issue End Monitor: hansgroen | |
| 2013-10-15 16:59 | hansgroen | Note Added: 26807 | |
| 2013-10-15 17:42 | c_schmitz | Note Added: 26808 | |
| 2013-10-15 17:42 | c_schmitz | Assigned To | => c_schmitz |
| 2013-10-15 17:42 | c_schmitz | Status | new => feedback |
| 2013-10-15 20:41 | hansgroen | Note Added: 26811 | |
| 2013-10-15 20:41 | hansgroen | Status | feedback => assigned |
| 2013-10-15 22:02 | c_schmitz | Note Added: 26812 | |
| 2013-10-16 10:49 | hansgroen | Note Added: 26817 | |
| 2013-10-16 10:53 | hansgroen | Note Added: 26818 | |
| 2013-10-21 15:58 | c_schmitz | Note Added: 26877 | |
| 2013-10-21 15:58 | c_schmitz | Status | assigned => feedback |
| 2013-10-21 17:16 | hansgroen | Note Added: 26883 | |
| 2013-10-21 17:16 | hansgroen | Status | feedback => assigned |
| 2013-10-21 21:30 | c_schmitz | Note Added: 26889 | |
| 2013-10-21 22:31 | hansgroen | Note Added: 26891 | |
| 2013-10-22 00:22 | c_schmitz | Note Added: 26892 | |
| 2013-10-22 00:22 | c_schmitz | Status | assigned => feedback |
| 2013-10-27 22:23 | hansgroen | Note Added: 26998 | |
| 2013-10-27 22:23 | hansgroen | Status | feedback => assigned |
| 2013-10-30 09:57 | c_schmitz | Note Added: 27026 | |
| 2013-10-30 09:57 | c_schmitz | Status | assigned => feedback |
| 2013-10-30 22:05 | hansgroen | Note Added: 27046 | |
| 2013-10-30 22:05 | hansgroen | Status | feedback => assigned |
| 2013-10-30 22:07 | c_schmitz | Status | assigned => feedback |
| 2013-11-07 12:14 | c_schmitz | Note Added: 27112 | |
| 2013-11-08 20:55 | hansgroen | Note Added: 27166 | |
| 2013-11-08 20:55 | hansgroen | Status | feedback => assigned |
| 2013-11-08 21:46 | c_schmitz | Note Added: 27168 | |
| 2013-11-08 21:46 | c_schmitz | Status | assigned => closed |
| 2013-11-08 21:46 | c_schmitz | Resolution | open => unable to reproduce |