View Issue Details

This issue affects 1 person(s).
 6
IDProjectCategoryView StatusLast Update
08064Bug reportsSurvey takingpublic2013-08-24 23:03
Reporteriersurvey Assigned Toc_schmitz  
PriorityimmediateSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version2.00+ 
Summary08064: RESUME LATER key not saving respones
Description

. I personally used the RESUME LATER button. When I did so – it did not save my responses. participants are having the same issue. Also want to be sure how to NOT have survey time out.

http://ieronline.com/survey/index.php/575871/lang-en

Steps To Reproduce

submit to survey and see that it doesn't save anything

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)dont know
I will donate to the project if issue is resolvedYes
Browser
Database type & versiondon't know
Server OS (if known)secureserver
Webserver software & version (if known)don't know
PHP Versiondon't know
Git branch / Pull Request URL

Relationships

related to 08063 closedmdekker Save and resume not working 

Users monitoring this issue

There are no users monitoring this issue.

Activities

Mazi

Mazi

2013-08-05 18:43

updater   ~25931

Please let us know about your Limesurvey version und build. This can be found at the bottom of the admin screen, e.g. Limesurvey 2.0 (130706).

Please also attach your survey for testing.

Mazi

Mazi

2013-08-05 18:43

updater   ~25932

Please provide additional information as requested.

mdekker

mdekker

2013-08-12 12:05

reporter   ~25966

This could be two things:
If using tokens (and it seems you are doing that) the people can just resume using their token from the original invitation email they don't need a button for that.

When not using tokens, on the welcome page of the survey the button will show where people can continue using the name/password combination they picked theirselves. You can see partial / saved responses in the admin backend.

To prevent timeouts on a survey, you can insert some javascript that triggers a sort of 'keep alive' request (no out of the box solution there). In general you should try to keep response time per page under the server time out limit. Using save / resume could be something that works when people are well instructed.

Mazi

Mazi

2013-08-16 12:04

updater   ~26003

Please provide some more feedback or we will have to close this issue.

c_schmitz

c_schmitz

2013-08-24 23:03

administrator   ~26078

Closed due to missing feedback.

Issue History

Date Modified Username Field Change
2013-07-31 15:13 iersurvey New Issue
2013-08-05 18:43 Mazi Note Added: 25931
2013-08-05 18:43 Mazi Assigned To => Mazi
2013-08-05 18:43 Mazi Status new => assigned
2013-08-05 18:43 Mazi Note Added: 25932
2013-08-05 18:43 Mazi Status assigned => feedback
2013-08-12 11:52 mdekker Relationship added related to 08063
2013-08-12 12:05 mdekker Note Added: 25966
2013-08-16 12:04 Mazi Note Added: 26003
2013-08-24 23:03 c_schmitz Note Added: 26078
2013-08-24 23:03 c_schmitz Status feedback => closed
2013-08-24 23:03 c_schmitz Assigned To Mazi => c_schmitz
2013-08-24 23:03 c_schmitz Resolution open => unable to reproduce