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 4
IDProjectCategoryView StatusDate SubmittedLast Update
07809Bug reportsComfortUpdatepublic2013-05-05 23:032013-06-14 14:00
Reporterfassadenkletterer Assigned Toc_schmitz  
PriorityhighSeveritypartial_block 
Status closedResolutionno change required 
Product Version2.00+ 
Summary07809: ComfortUpdate blank page in step 3
Description

ComfortUpdate shows a blank page in step 3 while trying to update from version 2.00+ 130317 to 2.00+ 130428.
No error output from php.
Used Filezilla 3.6.0.2

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)130317
I will donate to the project if issue is resolvedNo
Browserfirefox
Database type & versionmysql 5.1.66-nmm3-log
Server OS (if known)Ubuntu
Webserver software & version (if known)Apache 2.0
PHP VersionPHP/5.2.12-nmm4
Git branch / Pull Request URL

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Activities

c_schmitz

c_schmitz

2013-05-09 17:39

administrator   ~25200

Can't see anything unusual here. Activate debug mode in /application/config/config.php and see if you get a more detailed error.
c_schmitz

c_schmitz

2013-05-17 13:01

administrator   ~25285

Feedback please?
fassadenkletterer

fassadenkletterer

2013-05-23 20:11

reporter   ~25344

Thanks, this helped. I needed to set debug as 1. Step 3 of comfort update 3 again did not work but this time an error message appeared:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 24 bytes) in /www/htdocs/w007e45f/limesurvey/framework/db/CDbDataReader.php on line 122

w007e45f is my username with my web provider.
What do I do?
c_schmitz

c_schmitz

2013-06-14 14:00

administrator   ~25524

You will need to raise your memory limit for PHP scripts.
It might be easier to just update manually - this issue should be already fixed in later versions.

Issue History

Date Modified Username Field Change
2013-05-05 23:03 fassadenkletterer New Issue
2013-05-05 23:03 fassadenkletterer Status new => assigned
2013-05-05 23:03 fassadenkletterer Assigned To => c_schmitz
2013-05-09 17:39 c_schmitz Note Added: 25200
2013-05-09 17:39 c_schmitz Status assigned => feedback
2013-05-17 13:01 c_schmitz Note Added: 25285
2013-05-23 20:11 fassadenkletterer Note Added: 25344
2013-05-23 20:11 fassadenkletterer Status feedback => assigned
2013-06-14 14:00 c_schmitz Note Added: 25524
2013-06-14 14:00 c_schmitz Status assigned => closed
2013-06-14 14:00 c_schmitz Resolution open => no change required