View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 07775 | Bug reports | Survey editing | public | 2013-04-18 16:41 | 2013-04-23 10:17 |
| Reporter | Mazi | Assigned To | c_schmitz | ||
| Priority | normal | Severity | crash | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 2.00+ | ||||
| Target Version | 2.00+ | ||||
| Summary | 07775: Can't open "Notification & data management" tab at survey settings | ||||
| Description | When trying to edit survey settings at a fresh Limesurvey 2.0 (Build 13406) I can't switch to the "Notification & data management" script. It seems that the related DIV with that content isn't created, see attached screen shots. I see a "uncaught exception: jQuery UI Tabs: Mismatching fragment identifier." error and have tried to find a solution. Most hints point out that jquery-ui and jquery versions do not play well together. Weird thing is that I can NOT reproduce the same problem on another server using the same LS version. I checked the uploaded JS files and also replaced them. They don't seem to be broken or corrupted. | ||||
| Steps To Reproduce | Go to the "Notification & data management" tab at survey settings. | ||||
| Additional Information | On that server a 1.92 version is installed at public_html folder. That system they once tried to update to LS 2.0 but it was buggy so they reverted it. Access to the Limesurvey admin interface and FTP access can be granted on request. | ||||
| Tags | No tags attached. | ||||
| Attached Files | |||||
| Bug heat | 10 | ||||
| Complete LimeSurvey version number (& build) | 130406 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Tested on latest Firefox and Chrome | ||||
| Database type & version | 5.1.68 | ||||
| Server OS (if known) | Linux | ||||
| Webserver software & version (if known) | Apache 2.23 | ||||
| PHP Version | 5.3.19 | ||||
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Tested and no problem with FF18.02 If i launch directly to another windows (and with #notifiaction): showing first the page without the tab and update after. Tested on 2.0 and 2.05 |
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I was assuming that it will be very hard to reproduce this one. I am not sure if this can be related to a PHP version or PHP module at all. The server I could NOT reproduce the problem with uses:
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Added phpinfo() file of the problematic server. |
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Mazi, if you want me to take a look at this please send me a private message with username and password for the limesurvey installation (not ftp) |
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It was a file not completely uploaded. |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2013-04-18 16:41 | Mazi | New Issue | |
| 2013-04-18 16:41 | Mazi | Status | new => assigned |
| 2013-04-18 16:41 | Mazi | Assigned To | => c_schmitz |
| 2013-04-18 16:41 | Mazi | File Added: ff_x.png | |
| 2013-04-18 16:41 | Mazi | File Added: ff_ok.png | |
| 2013-04-18 16:41 | Mazi | File Added: ff_html_x.png | |
| 2013-04-18 16:41 | Mazi | File Added: ff_html_ok.PNG | |
| 2013-04-18 16:46 | Mazi | Issue Monitored: DenisChenu | |
| 2013-04-18 16:47 | Mazi | Issue Monitored: sammousa | |
| 2013-04-18 17:23 | DenisChenu | Note Added: 24983 | |
| 2013-04-18 17:33 | Mazi | Note Added: 24986 | |
| 2013-04-18 17:34 | Mazi | File Added: phpinfo.pdf | |
| 2013-04-18 17:37 | Mazi | Note Added: 24987 | |
| 2013-04-18 17:41 | sammousa | Note Added: 24988 | |
| 2013-04-23 10:17 | c_schmitz | Note Added: 25061 | |
| 2013-04-23 10:17 | c_schmitz | Status | assigned => closed |
| 2013-04-23 10:17 | c_schmitz | Resolution | open => unable to reproduce |
| 2019-11-01 17:25 | c_schmitz | Category | Survey design => Survey editing |