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IDProjectCategoryView StatusLast Update
07775Bug reportsSurvey editingpublic2013-04-23 10:17
ReporterMazi Assigned Toc_schmitz  
PrioritynormalSeveritycrash 
Status closedResolutionunable to reproduce 
Product Version2.00+ 
Target Version2.00+ 
Summary07775: Can't open "Notification & data management" tab at survey settings
Description

When trying to edit survey settings at a fresh Limesurvey 2.0 (Build 13406) I can't switch to the "Notification & data management" script. It seems that the related DIV with that content isn't created, see attached screen shots.

I see a "uncaught exception: jQuery UI Tabs: Mismatching fragment identifier." error and have tried to find a solution. Most hints point out that jquery-ui and jquery versions do not play well together. Weird thing is that I can NOT reproduce the same problem on another server using the same LS version.
The only difference I notice is that at the buggy system "...#notification" is added to the URL (see screenshots).

I checked the uploaded JS files and also replaced them. They don't seem to be broken or corrupted.

Steps To Reproduce

Go to the "Notification & data management" tab at survey settings.
-> Most probably this is not reproducable.

Additional Information

On that server a 1.92 version is installed at public_html folder. That system they once tried to update to LS 2.0 but it was buggy so they reverted it.
The new LS 2.0 system is located at /public_html/ls2.

Access to the Limesurvey admin interface and FTP access can be granted on request.

TagsNo tags attached.
Attached Files
ff_x.png (90,544 bytes)   
ff_x.png (90,544 bytes)   
ff_ok.png (97,661 bytes)   
ff_ok.png (97,661 bytes)   
ff_html_x.png (30,983 bytes)   
ff_html_x.png (30,983 bytes)   
ff_html_ok.PNG (30,984 bytes)   
ff_html_ok.PNG (30,984 bytes)   
Bug heat10
Complete LimeSurvey version number (& build)130406
I will donate to the project if issue is resolvedNo
BrowserTested on latest Firefox and Chrome
Database type & version5.1.68
Server OS (if known)Linux
Webserver software & version (if known)Apache 2.23
PHP Version5.3.19

Users monitoring this issue

DenisChenu

Activities

DenisChenu

DenisChenu

2013-04-18 17:23

developer   ~24983

Tested and no problem with FF18.02

If i launch directly to another windows (and with #notifiaction): showing first the page without the tab and update after.

Tested on 2.0 and 2.05

Mazi

Mazi

2013-04-18 17:33

updater   ~24986

I was assuming that it will be very hard to reproduce this one. I am not sure if this can be related to a PHP version or PHP module at all.

The server I could NOT reproduce the problem with uses:

  • Ubuntu
  • PHP 5.3.2 Ubuntu 4.19
  • Apache 2
  • MySQL 5.1.67
Mazi

Mazi

2013-04-18 17:37

updater   ~24987

Added phpinfo() file of the problematic server.

sammousa

sammousa

2013-04-18 17:41

reporter   ~24988

Mazi, if you want me to take a look at this please send me a private message with username and password for the limesurvey installation (not ftp)

c_schmitz

c_schmitz

2013-04-23 10:17

administrator   ~25061

It was a file not completely uploaded.

Issue History

Date Modified Username Field Change
2013-04-18 16:41 Mazi New Issue
2013-04-18 16:41 Mazi Status new => assigned
2013-04-18 16:41 Mazi Assigned To => c_schmitz
2013-04-18 16:41 Mazi File Added: ff_x.png
2013-04-18 16:41 Mazi File Added: ff_ok.png
2013-04-18 16:41 Mazi File Added: ff_html_x.png
2013-04-18 16:41 Mazi File Added: ff_html_ok.PNG
2013-04-18 16:46 Mazi Issue Monitored: DenisChenu
2013-04-18 16:47 Mazi Issue Monitored: sammousa
2013-04-18 17:23 DenisChenu Note Added: 24983
2013-04-18 17:33 Mazi Note Added: 24986
2013-04-18 17:34 Mazi File Added: phpinfo.pdf
2013-04-18 17:37 Mazi Note Added: 24987
2013-04-18 17:41 sammousa Note Added: 24988
2013-04-23 10:17 c_schmitz Note Added: 25061
2013-04-23 10:17 c_schmitz Status assigned => closed
2013-04-23 10:17 c_schmitz Resolution open => unable to reproduce
2019-11-01 17:25 c_schmitz Category Survey design => Survey editing