View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 05303 | Bug reports | Response browsing | public | 2011-06-25 20:32 | 2011-07-13 19:52 |
| Reporter | rockster | Assigned To | c_schmitz | ||
| Priority | normal | Severity | minor | ||
| Status | closed | Resolution | unable to reproduce | ||
| Product Version | 1.91+ | ||||
| Summary | 05303: Responses not visible in old surveys after upgrade | ||||
| Description | Created a new Limsurvey instance Version 1.91+ Build 10315. Imported surveys from older versions. Cannot view new responses for these surveys. We are using the mssqlnative driver and a SQL 2008 DB. | ||||
| Steps To Reproduce | View survey #34896. There are 20 responses, but you can only see a couple. | ||||
| Tags | No tags attached. | ||||
| Bug heat | 6 | ||||
| Complete LimeSurvey version number (& build) | 10315 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | any | ||||
| Database type & version | SQL 2008 | ||||
| Server OS (if known) | Windows 2008 R2 | ||||
| Webserver software & version (if known) | IIS 7 | ||||
| PHP Version | 5.3.6 | ||||
| Git branch / Pull Request URL | |||||
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Reminder sent to: c_schmitz Hi, |
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Clear browser cache and cookies and try again. |
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I've tried clearing the cache many times. Still nothing. Is there some other way you are viewing these? |
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I attached a screenshot. Have a look. |
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Your looks good. Mine only ever shows survey 83, 84, 85. The header for column PROCEDURES INVOLVED IN THE RESEARCH " is very large. I have to scroll down quite far in the browser just to get to the responses. Could the header be causing the issue? |
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AS said: that is only a minor fix and should not have any effect on the responses. I fixed it anyway for the next 1.91+ release. |
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As long as I cannot reproduce this I can't fix it. Unless you can get me direct access to your installation (FTP etc) I will have to close the issue. |
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Yes, that would be great. |
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When trying to connect by FTP the message '534 Policy requires SSL.' appears and the connect is stopped. |
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? |
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Canada Day long weekend at the cottage.... |
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Are you able to connect now? |
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I tried, but it does not even connect now on port 21 |
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which ftp client are you using? what error message are u receving? |
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I now raised the timeout and it seems to connect. |
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That's the right url. The server is brand new Windows 2008 4GB. Limesurvey is pretty much the only thing running on it. I checked and there are no other processes running... |
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ok, connect works now. Next Problem: I can't modify any files on the server using FTP. That's essential for debugging. Can you pleae fix that? |
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try now... |
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Nope, still access denied when trying to save the file. |
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try now... |
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Yes, it works now. |
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We had hoped that upgrading to 1.91+ would fix the issue of people not seeing survey results. We found that after the upgrade people could not see their surveys let alone results. We had to roll back to 1.90 so people could see and access their surveys. The issue of not being able to see results still exists... |
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I think it is a problem with your database. You should check it for corruption. I can't see anything wrong with the software - the database is just not giving back all the data when selecting all the fields from the results table - it does when selecting only for a couple fields. Anyway I think it is definately not a LimeSurvey issue. I will be happy to help further but I already invested several hours in this and I would need to bill you for any future efforts. Please let me know, otherwise I will close the issue. |
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Database isn't corrupt. |
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Closing issue. Offer was done by email. |
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Att: Set issue to public. |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2011-06-25 20:32 | rockster | New Issue | |
| 2011-06-25 20:32 | rockster | Status | new => assigned |
| 2011-06-25 20:32 | rockster | Assigned To | => c_schmitz |
| 2011-06-25 20:32 | rockster | File Added: limesurvey_6_25_2011.zip | |
| 2011-06-27 04:13 | rockster | Issue Monitored: rockster | |
| 2011-06-28 15:44 | rockster | Note Added: 15579 | |
| 2011-06-28 18:39 | c_schmitz | Note Added: 15587 | |
| 2011-06-28 19:18 | rockster | Note Added: 15588 | |
| 2011-06-28 19:18 | rockster | Note Edited: 15588 | |
| 2011-06-28 20:57 | c_schmitz | File Added: LimeSurvey_1309287398449.png | |
| 2011-06-28 20:57 | c_schmitz | Note Added: 15590 | |
| 2011-06-28 20:57 | c_schmitz | Status | assigned => feedback |
| 2011-06-28 21:11 | rockster | Note Added: 15591 | |
| 2011-06-28 21:11 | rockster | Status | feedback => assigned |
| 2011-06-28 22:23 | c_schmitz | Note Added: 15592 | |
| 2011-06-29 23:23 | c_schmitz | Note Added: 15596 | |
| 2011-06-29 23:23 | c_schmitz | Status | assigned => feedback |
| 2011-06-29 23:27 | c_schmitz | Category | LimeSurvey Website => Response browsing |
| 2011-06-30 15:28 | rockster | Status | feedback => assigned |
| 2011-06-30 15:41 | c_schmitz | Note Added: 15604 | |
| 2011-06-30 22:38 | c_schmitz | Note Added: 15606 | |
| 2011-07-03 12:00 | c_schmitz | Note Added: 15622 | |
| 2011-07-03 12:00 | c_schmitz | Status | assigned => feedback |
| 2011-07-03 19:07 | rockster | Note Added: 15623 | |
| 2011-07-03 19:07 | rockster | Status | feedback => assigned |
| 2011-07-05 16:11 | rockster | Note Added: 15633 | |
| 2011-07-05 17:56 | c_schmitz | Note Added: 15637 | |
| 2011-07-05 18:00 | rockster | Note Added: 15638 | |
| 2011-07-05 18:15 | c_schmitz | Note Added: 15642 | |
| 2011-07-05 18:23 | rockster | Note Added: 15644 | |
| 2011-07-05 18:42 | c_schmitz | Note Added: 15645 | |
| 2011-07-05 18:47 | rockster | Note Added: 15647 | |
| 2011-07-05 18:50 | c_schmitz | Note Added: 15649 | |
| 2011-07-05 19:04 | rockster | Note Added: 15650 | |
| 2011-07-05 19:13 | c_schmitz | Note Added: 15651 | |
| 2011-07-05 19:14 | c_schmitz | Note Edited: 15651 | |
| 2011-07-05 19:19 | rockster | Note Added: 15652 | |
| 2011-07-05 22:56 | c_schmitz | Note Added: 15653 | |
| 2011-07-06 15:49 | rockster | Note Added: 15659 | |
| 2011-07-13 19:50 | c_schmitz | Note Added: 15761 | |
| 2011-07-13 19:50 | c_schmitz | Status | assigned => closed |
| 2011-07-13 19:50 | c_schmitz | Resolution | open => unable to reproduce |
| 2011-07-13 19:50 | c_schmitz | File Deleted: limesurvey_6_25_2011.zip | |
| 2011-07-13 19:51 | c_schmitz | File Deleted: LimeSurvey_1309287398449.png | |
| 2011-07-13 19:52 | c_schmitz | Note Added: 15762 | |
| 2011-07-13 19:52 | c_schmitz | View Status | private => public |