View Issue Details

This bug affects 1 person(s).
 6
IDProjectCategoryView StatusLast Update
03721Bug reportsSurvey participants (Tokens)public2009-11-20 23:05
Reporteruser4971Assigned Toc_schmitz  
PrioritynormalSeveritytext 
Status closedResolutionunable to reproduce 
Product Version1.82+ 
Summary03721: Anonymous registration: confirmation email body: layout problem
Description

The PHPmailer sends the mail both as Content-Type: text/html and as Content-Type: text/plain. While html is ok, the text version has no separating whitespace between the confirmation URL and the following text, so that in english version where the next sentence begins with "If you have any questions" the letters I and f are appended to the URL. Unconscious users will have problems to confirm the request.

TagsNo tags attached.
Attached Files
Email.png (18,197 bytes)   
Email.png (18,197 bytes)   
1 (2,515 bytes)   
Return-Path: <survey@zsi.at>
X-Original-To: simon@zsi.at
Delivered-To: simon@zsi.at
Received: from localhost (localhost.localdomain [127.0.0.1])
	by dmail.zsi.at (Postfix) with ESMTP id A5F4D17E950
	for <simon@zsi.at>; Thu,  8 Oct 2009 10:49:14 +0200 (CEST)
X-Virus-Scanned: Debian amavisd-new at dmail.zsi.at
Received: from dmail.zsi.at ([127.0.0.1])
	by localhost (localhost.localdomain [127.0.0.1]) (amavisd-new, port 10024)
	with ESMTP id UnHegcd7Cirq for <simon@zsi.at>;
	Thu,  8 Oct 2009 10:49:12 +0200 (CEST)
Received: from marduk.zsi.at (marduk.zsi.at [78.46.105.46])
	by dmail.zsi.at (Postfix) with ESMTP id 4AF7017E765
	for <simon@zsi.at>; Thu,  8 Oct 2009 10:49:12 +0200 (CEST)
Received: by marduk.zsi.at (Postfix, from userid 33)
	id 642BA8C0061; Thu,  8 Oct 2009 10:49:10 +0200 (CEST)
To: simon@zsi.at
Subject: =?UTF-8?B?U3VydmV5IHJlZ2lzdHJhdGlvbiBjb25maXJtYXRpb24=?=
Date: Thu, 8 Oct 2009 10:49:10 +0200
From: ZSI Survey Admin <survey@zsi.at>
Message-ID: <712d1b0ffc0cb6b3a11416ebe5eb2dc5@survey60k.zsi.at>
X-Priority: 3
X-Mailer: PHPMailer (phpmailer.sourceforge.net) [version 2.0.2]
X-Surveymailer: ZSI Survey Tool:Emailer (LimeSurvey.sourceforge.net)
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5"


--b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

Dear x,You, or someone using your email address, have registered to participate in an online 
survey titled test1.To complete this survey, click on the following 
URL:http://survey60k.zsi.at/index.php?lang=en&sid=48985&token=hmkzn6vnvxhyqqbIf you have any 
questions about this survey, or if you did not register to participate and believe this email is 
in error, please contact ZSI Survey Admin at survey@zsi.at.


--b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit

Dear x,<br /><br />You, or someone using your email address, have registered to participate in an 
online survey titled test1.<br /><br />To complete this survey, click on the following URL:<br 
/><br /><a 
href='http://survey60k.zsi.at/index.php?lang=en&sid=48985&token=hmkzn6vnvxhyqqb'>http://survey60k.zsi.at/index.php?lang=en&amp;sid=48985&amp;token=hmkzn6vnvxhyqqb</a><br 
/><br />If you have any questions about this survey, or if you did not register to participate and 
believe this email is in error, please contact ZSI Survey Admin at survey@zsi.at.



--b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5--

1 (2,515 bytes)   
Bug heat6
Complete LimeSurvey version number (& build)
I will donate to the project if issue is resolved
Browser
Database type & versionnot affected
Server OS (if known)not affected
Webserver software & version (if known)not affected
PHP Versionnot affected

Users monitoring this issue

There are no users monitoring this issue.

Activities

user372

2009-09-22 17:02

  ~09640

Please attach a screenshot!

user4971

2009-09-24 16:47

  ~09647

this ist the text/plain part of the body of the MIME mail:

Dear j,You, or someone using your email address, have registered to participate in an online survey titled test1.To complete this survey, click on the following URL:http://survey60k.zsi.at/index.php?lang=en&amp;sid=48985&amp;token=8nx3fwbc26dg5stIf you have any questions about this survey, or if you did not register to participate and believe this email is in error, please contact ZSI Survey Admin at survey@zsi.at.

user372

2009-09-24 18:00

  ~09648

Please upgrade to the latest version and build and tell us, if you can reproduce the issue (no one else reported the issue so far).

user372

2009-09-24 18:50

  ~09650

I registered myself at your survey and everythink was OK ==> see attached screenshot.

user372

2009-10-07 23:37

  ~09740

Please provide feedback or we'll close that ticket!

user4971

2009-10-08 10:55

  ~09751

To see the problem you either have to view your mail with MIME type text/plain (which some user prefer to text/html, and which is delivered by PHPmailer as alternative MIME type), or you have to view the source of the mail. The source looks like this:

Return-Path: <survey@zsi.at>
X-Original-To: simon@zsi.at
Delivered-To: simon@zsi.at
Received: from localhost (localhost.localdomain [127.0.0.1])
by dmail.zsi.at (Postfix) with ESMTP id A5F4D17E950
for <simon@zsi.at>; Thu, 8 Oct 2009 10:49:14 +0200 (CEST)
X-Virus-Scanned: Debian amavisd-new at dmail.zsi.at
Received: from dmail.zsi.at ([127.0.0.1])
by localhost (localhost.localdomain [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id UnHegcd7Cirq for <simon@zsi.at>;
Thu, 8 Oct 2009 10:49:12 +0200 (CEST)
Received: from marduk.zsi.at (marduk.zsi.at [78.46.105.46])
by dmail.zsi.at (Postfix) with ESMTP id 4AF7017E765
for <simon@zsi.at>; Thu, 8 Oct 2009 10:49:12 +0200 (CEST)
Received: by marduk.zsi.at (Postfix, from userid 33)
id 642BA8C0061; Thu, 8 Oct 2009 10:49:10 +0200 (CEST)
To: simon@zsi.at
Subject: =?UTF-8?B?U3VydmV5IHJlZ2lzdHJhdGlvbiBjb25maXJtYXRpb24=?=
Date: Thu, 8 Oct 2009 10:49:10 +0200
From: ZSI Survey Admin <survey@zsi.at>
Message-ID: <712d1b0ffc0cb6b3a11416ebe5eb2dc5@survey60k.zsi.at>
X-Priority: 3
X-Mailer: PHPMailer (phpmailer.sourceforge.net) [version 2.0.2]
X-Surveymailer: ZSI Survey Tool:Emailer (LimeSurvey.sourceforge.net)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5"

--b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

Dear x,You, or someone using your email address, have registered to participate in an online survey titled test1.To complete this survey, click on the following URL:http://survey60k.zsi.at/index.php?lang=en&amp;sid=48985&amp;token=hmkzn6vnvxhyqqbIf you have any questions about this survey, or if you did not register to participate and believe this email is in error, please contact ZSI Survey Admin at survey@zsi.at.

--b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit

Dear x,<br /><br />You, or someone using your email address, have registered to participate in an online survey titled test1.<br /><br />To complete this survey, click on the following URL:<br /><br /><a href='http://survey60k.zsi.at/index.php?lang=en&amp;sid=48985&amp;token=hmkzn6vnvxhyqqb'>http://survey60k.zsi.at/index.php?lang=en&amp;sid=48985&amp;token=hmkzn6vnvxhyqqb&lt;/a><br /><br />If you have any questions about this survey, or if you did not register to participate and believe this email is in error, please contact ZSI Survey Admin at survey@zsi.at.

--b1_712d1b0ffc0cb6b3a11416ebe5eb2dc5--

user4971

2009-10-08 10:57

  ~09752

I also append the mail source as file, since it gets rendered in this BTS.

user4971

2009-10-08 11:01

  ~09753

And of course, the solution is as simple as adding a single space before the linebreak.

c_schmitz

c_schmitz

2009-11-20 23:05

administrator   ~10172

I can't reproduce this bug on 1.86. Please upgrade to the latest version.
If the bug persists using the latest stable version please reopen this issue.

Issue History

Date Modified Username Field Change
2009-09-22 16:21 user4971 New Issue
2009-09-22 16:21 user4971 Status new => assigned
2009-09-22 16:21 user4971 Assigned To => user372
2009-09-22 16:21 user4971 Database & DB-Version => not affected
2009-09-22 16:21 user4971 Operating System (Server) => not affected
2009-09-22 16:21 user4971 Webserver => not affected
2009-09-22 16:21 user4971 PHP Version => not affected
2009-09-22 17:02 user372 Note Added: 09640
2009-09-22 17:03 user372 Status assigned => feedback
2009-09-24 16:47 user4971 Note Added: 09647
2009-09-24 18:00 user372 Note Added: 09648
2009-09-24 18:50 user372 Note Added: 09650
2009-09-24 18:51 user372 File Added: Email.png
2009-10-07 23:37 user372 Note Added: 09740
2009-10-08 10:55 user4971 Note Added: 09751
2009-10-08 10:57 user4971 Note Added: 09752
2009-10-08 10:57 user4971 File Added: 1
2009-10-08 11:01 user4971 Note Added: 09753
2009-11-18 00:53 user372 Status feedback => assigned
2009-11-18 00:53 user372 Assigned To user372 => c_schmitz
2009-11-20 23:05 c_schmitz Note Added: 10172
2009-11-20 23:05 c_schmitz Status assigned => closed
2009-11-20 23:05 c_schmitz Resolution open => unable to reproduce
2016-12-08 10:39 c_schmitz Category Tokens => Survey participants (Tokens)