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This issue affects 1 person(s).
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IDProjectCategoryView StatusLast Update
20620Bug reportsStatisticspublic2026-08-13 17:21
Reporteraharbich_iis Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status closedResolutionfixed 
Summary20620: statistic export failed with output format PDF and Excel
Description

hello,

when exporting a statistic from a survey with the output format "PDF" and "Excel", the statistic export failed.

Steps To Reproduce

Steps to reproduce

when exporting a statistic from a survey with the following options:

Main options:
Include: "All responses"
Output format: "Excel"
View summary of all available fields: "On"
Show graphs: "Off"

Output options:
Show text responses inline: "On"
Subtotals based on displayed or answered questions: "Off"
Chart type: "As defined in question settings"
Number of columns: "Two"
Graph labels: "Question code"

the export via the button "view statistics" failed with the following error message: "an error occured! Please reload the page!"

Expected result

export statistics with the output format "PDF" and "Excel" works again

Actual result

export statistics with the output format "PDF" and "Excel" not work.

TagsNo tags attached.
Bug heat8
Complete LimeSurvey version number (& build)LimeSurvey-7.0.6-260722
I will donate to the project if issue is resolvedNo
Story point estimate
BrowserChromium
Database type & version11.8.6-MariaDB-0+deb13u1 from Debian
Server OS (if known)
Webserver software & version (if known)
PHP VersionPHP 8.4.23

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There are no users monitoring this issue.

Activities

aharbich_iis

aharbich_iis

2026-07-29 10:15

reporter   ~85276

unable to select version under field "Produktversion" and submit the bug, because it throw a error.
APPLICATION ERROR #29 - https://mantisbt.org/bugs/view.php?id=37320

aharbich_iis

aharbich_iis

2026-07-29 10:22

reporter   ~85277

we use Limesurvey in Produktversion Limesurvey 7.0.x

tibor.pacalat

tibor.pacalat

2026-07-29 11:14

administrator   ~85278

Can you please share lsa file of this survey? Since it probably has something to do with your data.

aharbich_iis

aharbich_iis

2026-07-29 16:07

reporter   ~85280

here you can find the lsa file of the survey.

tibor.pacalat

tibor.pacalat

2026-07-29 16:38

administrator   ~85282

Thank you! So the issue happens when you have "View summary of all available fields" set to ON and "Show text responses inline" set to ON. I will assign someone to take a look.

aharbich_iis

aharbich_iis

2026-08-11 14:04

reporter   ~85415

yes, that is correct.
the Issue happens when we have "View summary of all available fields" set to ON and "Show text responses inline" set to ON

aharbich_iis

aharbich_iis

2026-08-11 14:16

reporter   ~85416

the issue is present on LimeSurvey in Version 7.0.8, too.

c_schmitz

c_schmitz

2026-08-11 18:07

administrator   ~85445

I can reproduce it.

c_schmitz

c_schmitz

2026-08-11 18:12

administrator   ~85446

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=40142

aharbich_iis

aharbich_iis

2026-08-11 20:06

reporter   ~85447

i saw, that some checks failed on the merge into the master branch in github.

what does that means?

LimeBot

LimeBot

2026-08-13 17:21

administrator   ~85471

Fixed in Release 7.0.10+260813

Related Changesets

LimeSurvey: master 3417265a

2026-08-11 18:12

c_schmitz


Details Diff
Fixed issue 20620: Statistic export failed with output format PDF and Excel Affected Issues
20620
mod - application/helpers/admin/statistics_helper.php Diff File

Issue History

Date Modified Username Field Change
2026-07-29 10:11 aharbich_iis New Issue
2026-07-29 10:15 aharbich_iis Note Added: 85276
2026-07-29 10:15 aharbich_iis Bug heat 0 => 2
2026-07-29 10:22 aharbich_iis Note Added: 85277
2026-07-29 11:14 tibor.pacalat Note Added: 85278
2026-07-29 11:14 tibor.pacalat Bug heat 2 => 4
2026-07-29 16:07 aharbich_iis Note Added: 85280
2026-07-29 16:07 aharbich_iis File Added: survey_archive_698113.lsa
2026-07-29 16:38 tibor.pacalat Note Added: 85282
2026-07-29 16:38 tibor.pacalat Assigned To => gabrieljenik
2026-07-29 16:38 tibor.pacalat Status new => assigned
2026-08-11 14:04 aharbich_iis Note Added: 85415
2026-08-11 14:16 aharbich_iis Note Added: 85416
2026-08-11 18:07 c_schmitz Status assigned => confirmed
2026-08-11 18:07 c_schmitz Note Added: 85445
2026-08-11 18:07 c_schmitz Bug heat 4 => 6
2026-08-11 18:12 c_schmitz Changeset attached => LimeSurvey master 3417265a
2026-08-11 18:12 c_schmitz Note Added: 85446
2026-08-11 18:12 c_schmitz Assigned To gabrieljenik => c_schmitz
2026-08-11 18:12 c_schmitz Status confirmed => resolved
2026-08-11 18:12 c_schmitz Resolution open => fixed
2026-08-11 20:06 aharbich_iis Note Added: 85447
2026-08-13 17:21 LimeBot Note Added: 85471
2026-08-13 17:21 LimeBot Status resolved => closed
2026-08-13 17:21 LimeBot Bug heat 6 => 8