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IDProjectCategoryView StatusLast Update
20491Bug reportsSurvey participants (Tokens)public2026-04-16 05:06
Reporterujtwrujtwr Assigned To 
PrioritynoneSeverityminor 
Status newResolutionopen 
Product Version6.16.x 
Summary20491: Behavior when registering the same email address more than once in public registration
Description

When “Allow public registration” in “Participant Settings” is turned on, participants can register by first entering their email address and then responding via the tokenized URL sent to that address. In this situation, if a participant wants to receive the registration email again (for example, because they lost the first email), entering the same email address again on the registration screen results in no visible action.

If the same email address is entered more than once, it would be preferable either to resend the original email or to display a message indicating that the email address has already been registered.

Resending the email as the default behavior seems reasonable. However, it might also be useful to provide an option to disallow duplicate registrations. The appropriate behavior may depend on factors such as whether a response has already been completed or whether multiple submissions are allowed. As an initial approach, resending the original email appears to be the least problematic solution.

Steps To Reproduce

Steps to reproduce

  1. Enable “Allow public registration” in “Participant Settings.”
  2. Start the survey in closed-access mode.
  3. Open the registration page.
  4. Register as a participant.
  5. Receive the email containing the response URL.
  6. Open the registration page again and register using the same email address.

Expected result

The same email as the first one is resent.

Actual result

No email is received on the second registration attempt.

TagsNo tags attached.
Bug heat0
Complete LimeSurvey version number (& build)6.16.17+260414
I will donate to the project if issue is resolvedYes
Browserfirefox / chrome
Database type & versionmysql 8.0.44
Server OS (if known)Linux
Webserver software & version (if known)Apache 2.4
PHP Version8.3.29

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Issue History

Date Modified Username Field Change
2026-04-16 05:06 ujtwrujtwr New Issue