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IDProjectCategoryView StatusDate SubmittedLast Update
20380Bug reportsOtherpublic2025-12-04 06:112025-12-04 06:11
ReportersdsAdm1n Assigned To 
PrioritynoneSeveritycrash 
Status newResolutionopen 
Product Version6.12.x 
Summary20380: Session Timeout (We are sorry but your session has expired)
Description

Hi,
We are using LimeSurvey Community Edition Version 6.15.11+250909 with SQL server 2016, and IIS.
Above message is showing for participants after click to access a token-based survey or click on next.

Below are session settings in PHP on the server:
session.cookie_httponly =
session.cookie_samesite =
session.gc_divisor = 1000
session.gc_maxlifetime = 1440

Regards,

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Expected result

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TagsNo tags attached.
Attached Files
image.png (99,527 bytes)   
image.png (99,527 bytes)   
image-2.png (117,478 bytes)
Bug heat0
Complete LimeSurvey version number (& build)LimeSurvey Community Edition Version 6.15.11+250909
I will donate to the project if issue is resolvedNo
BrowserChrome
Database type & versionSQL Server
Server OS (if known)Windows Server 2019
Webserver software & version (if known)
PHP Version8.0.30

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Issue History

Date Modified Username Field Change
2025-12-04 06:11 sdsAdm1n New Issue
2025-12-04 06:11 sdsAdm1n File Added: image.png
2025-12-04 06:11 sdsAdm1n File Added: image-2.png