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IDProjectCategoryView StatusLast Update
20221Bug reportsStatisticspublic2025-08-19 14:01
ReporterFreda Assigned To 
PrioritynoneSeverityblock 
Status newResolutionopen 
Summary20221: Export statistics to PDF freezes
Description

When attempting to export survey statistics (with graphics enabled) in HTML mode and selecting “Export this question as a PDF”, the export process freezes. The screen shows “Please wait while the data loads” indefinitely. No PDF download starts.

Steps To Reproduce

Steps to reproduce

Open survey results.

Go to Statistics → enable Show Graphs.

View a question in HTML statistics mode.

Click Export this question as a PDF.

Screen freezes with the message “Please wait while the data loads”.

Expected result

A PDF download containing the question statistics and chart should start.

Actual result

“Please wait while the data loads” with no download. The issue persists across browsers, devices, and networks. Waiting does not resolve it.

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Bug heat0
Complete LimeSurvey version number (& build).
I will donate to the project if issue is resolvedNo
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Issue History

Date Modified Username Field Change
2025-08-19 14:01 Freda New Issue
2025-08-19 14:01 Freda File Added: Screenshot 2025-08-19 at 13.58.31.png