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 2
IDProjectCategoryView StatusLast Update
19023Bug reportsEncryptionpublic2023-08-15 14:13
Reporteramitshuklabag Assigned Toollehar  
PrioritynoneSeveritycrash 
Status closedResolutionwon't fix 
Product Version6.2.x 
Summary19023: 500: Internal Server Error Wrong decryption key!
Description

I'm using your Docker image, and whenever I select the "Central participant management" link in the Configuration tab in the header, I experience a problem with an encryption key.

When I click on the Central participant management option, I get the following error message:
START
500: Internal Server Error Wrong decryption key! Decryption key has changed since this data were last saved, so data can't be decrypted. Please consult our manual at https://manual.limesurvey.org/Data_encryption#Errors.

are seeing this "Internal Server Error Wrong decryption key" error again in our service. Do we need to go to a backup to get it fixed? How can we confirm that the values in the environment are being properly set for encryption and decryption?

We see this issue when clicking on this link (after authenticating)
https://surveys.prisonfellowship.org/index.php?r=admin/participants/sa/displayParticipants

500: Internal Server Error Wrong decryption key! Decryption key has changed since this data were last saved, so data can't be decrypted. Please consult our manual at https://manual.limesurvey.org/Data_encryption#Errors.

END

I've been passing the encryption key in the environment variable since the creation of the instance, but I've been having problems with it since last week after upgrading to the latest version. I've checked your previous documentation on the subject and tried everything suggested there, including trying to reset the SMTP password, but the problem still persists.

LIME_ENCRYPTION_KEYPAIR=xxxxxxxxxxxxxxxxxxxxxxxxxx
LIME_ENCRYPTION_PUBLIC_KEY=xxxxxxxxxxxxxxxxxxxxxxxxxxx
LIME_ENCRYPTION_SECRET_KEY=xxxxxxxxxxxxxxxxxxxx
LIME_ENCRYPTION_NONCE=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
LIME_ENCRYPTION_SECRET_BOX_KEY=xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Please investigate this matter and assist me in finding a quick solution.

Also, please let me know if you need anything more information from my end.

Thanks in advance.

Steps To Reproduce

(Write here what happened instead)

Tagsencryption, key
Attached Files
Bug heat2
Complete LimeSurvey version number (& build)6.1.7 & latest also tried
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMysql docker image Latest tag
Server OS (if known)
Webserver software & version (if known)
PHP VersionUsing MYSQL and Lime survey Docker Image

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ollehar

ollehar

2023-08-15 14:13

administrator   ~76600

We don't have any official docker image. Feel free to ask on our forum instead for community support, or contact the docker image author.

Issue History

Date Modified Username Field Change
2023-08-15 12:04 amitshuklabag New Issue
2023-08-15 12:04 amitshuklabag File Added: Screenshot 2023-08-15 152338.png
2023-08-15 12:05 amitshuklabag Tag Attached: encryption
2023-08-15 12:06 amitshuklabag Tag Attached: key
2023-08-15 14:13 ollehar Assigned To => ollehar
2023-08-15 14:13 ollehar Status new => closed
2023-08-15 14:13 ollehar Resolution open => won't fix
2023-08-15 14:13 ollehar Note Added: 76600
2023-08-15 14:13 ollehar Bug heat 0 => 2