View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
19023 | Bug reports | Encryption | public | 2023-08-15 12:04 | 2023-08-15 14:13 |
Reporter | amitshuklabag | Assigned To | ollehar | ||
Priority | none | Severity | crash | ||
Status | closed | Resolution | won't fix | ||
Product Version | 6.2.x | ||||
Summary | 19023: 500: Internal Server Error Wrong decryption key! | ||||
Description | I'm using your Docker image, and whenever I select the "Central participant management" link in the Configuration tab in the header, I experience a problem with an encryption key. When I click on the Central participant management option, I get the following error message: are seeing this "Internal Server Error Wrong decryption key" error again in our service. Do we need to go to a backup to get it fixed? How can we confirm that the values in the environment are being properly set for encryption and decryption? We see this issue when clicking on this link (after authenticating) 500: Internal Server Error Wrong decryption key! Decryption key has changed since this data were last saved, so data can't be decrypted. Please consult our manual at https://manual.limesurvey.org/Data_encryption#Errors. END I've been passing the encryption key in the environment variable since the creation of the instance, but I've been having problems with it since last week after upgrading to the latest version. I've checked your previous documentation on the subject and tried everything suggested there, including trying to reset the SMTP password, but the problem still persists. LIME_ENCRYPTION_KEYPAIR=xxxxxxxxxxxxxxxxxxxxxxxxxx Please investigate this matter and assist me in finding a quick solution. Also, please let me know if you need anything more information from my end. Thanks in advance. | ||||
Steps To Reproduce | (Write here what happened instead) | ||||
Tags | encryption, key | ||||
Attached Files | |||||
Bug heat | 2 | ||||
Complete LimeSurvey version number (& build) | 6.1.7 & latest also tried | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | |||||
Database type & version | Mysql docker image Latest tag | ||||
Server OS (if known) | |||||
Webserver software & version (if known) | |||||
PHP Version | Using MYSQL and Lime survey Docker Image | ||||
Date Modified | Username | Field | Change |
---|---|---|---|
2023-08-15 12:04 | amitshuklabag | New Issue | |
2023-08-15 12:04 | amitshuklabag | File Added: Screenshot 2023-08-15 152338.png | |
2023-08-15 12:05 | amitshuklabag | Tag Attached: encryption | |
2023-08-15 12:06 | amitshuklabag | Tag Attached: key | |
2023-08-15 14:13 | ollehar | Assigned To | => ollehar |
2023-08-15 14:13 | ollehar | Status | new => closed |
2023-08-15 14:13 | ollehar | Resolution | open => won't fix |
2023-08-15 14:13 | ollehar | Note Added: 76600 | |
2023-08-15 14:13 | ollehar | Bug heat | 0 => 2 |