View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
18584 | Bug reports | Survey editing | public | 2023-01-09 10:55 | 2023-01-19 17:13 |
Reporter | samarta | Assigned To | gabrieljenik | ||
Priority | high | Severity | block | ||
Status | closed | Resolution | unable to reproduce | ||
Product Version | 5.5.x | ||||
Summary | 18584: Internal server Error when clicking on the item "resources" on the left menu | ||||
Description | Clicking on the item "Resources" on the left menu (Survey menu) of any survey we get the following error: require(conf/config.php): failed to open stream: No such file or directory An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem. Thank you. | ||||
Steps To Reproduce | Steps to reproduceClick on the item "Resources" of the left menu (Survey menu) Expected resultWindow with the list of files (Write here what you expected to happen) Actual resultInternal Server Error require(conf/config.php): failed to open stream: No such file or directory An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 8 | ||||
Complete LimeSurvey version number (& build) | Version 5.5.1+230103 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Safari/ Chrome | ||||
Database type & version | Mysql - Database server version 8.0.17 | ||||
Server OS (if known) | CentOs | ||||
Webserver software & version (if known) | Apache/2.4.37 | ||||
PHP Version | 7.4.21 | ||||
Can you activate debug mode please ? |
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I also got this error when trying to add a image to a survey text element. The URL of the popup window is: |
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Debug mod =2 |
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Oh yes … debugmode didn't goes to kcfinder … I can't reproduce on my local install … :( |
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Yeah tricky one. One way is to use xdebug with breakpoints, another to spam kcfinder PHP with with error_log statement and see where it fails. |
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I've noticed that the file config.php does not exists in the kcfinder/conf directory ls -al /var/www/html/limesurvey/vendor/kcfinder/conf/ The file config.php misses , right? |
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https://github.com/LimeSurvey/LimeSurvey/blob/master/vendor/kcfinder/conf/config.php You update via zip file or git pull ? |
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I've updated via ComfortUpdate . |
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Hi, |
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Can you check with right-click, open in new tab ?
Great @ollehar : ComfortUpdate issue ? Disable config.php globally ? |
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Weird. Wonder if anyone else had similar problem after update. |
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No public survey broken, only happen if you need to upload a file since the last update. |
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Hi All, What's the status on this issue. |
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Hi, I've compared all the directories permissions on the two servers and there are no differences. I have tested again today, in several surveys, and now it seems to work. Sorry for the inconvenience. João |
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As per the comments, will be closing the ticket. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2023-01-09 10:55 | samarta | New Issue | |
2023-01-09 10:55 | samarta | File Added: image.png | |
2023-01-09 10:55 | samarta | File Added: image-2.png | |
2023-01-09 11:06 | DenisChenu | Note Added: 73393 | |
2023-01-09 11:06 | DenisChenu | Bug heat | 0 => 2 |
2023-01-09 11:07 | samarta | Note Added: 73394 | |
2023-01-09 11:07 | samarta | File Added: image-3.png | |
2023-01-09 11:07 | samarta | Bug heat | 2 => 4 |
2023-01-09 11:09 | samarta | Note Added: 73395 | |
2023-01-09 11:11 | DenisChenu | Note Added: 73396 | |
2023-01-09 11:25 | ollehar | Priority | none => high |
2023-01-09 11:46 | ollehar | Note Added: 73400 | |
2023-01-09 11:46 | ollehar | Bug heat | 4 => 6 |
2023-01-09 11:49 | samarta | Note Added: 73401 | |
2023-01-09 11:51 | DenisChenu | Note Added: 73402 | |
2023-01-09 12:11 | samarta | Note Added: 73403 | |
2023-01-10 09:17 | samarta | Note Added: 73408 | |
2023-01-10 10:59 | DenisChenu | Note Added: 73411 | |
2023-01-10 11:29 | ollehar | Note Added: 73412 | |
2023-01-10 11:32 | DenisChenu | Note Added: 73413 | |
2023-01-11 13:53 | gabrieljenik | Status | new => acknowledged |
2023-01-19 13:35 | gabrieljenik | Note Added: 73496 | |
2023-01-19 13:35 | gabrieljenik | Bug heat | 6 => 8 |
2023-01-19 16:39 | samarta | Note Added: 73503 | |
2023-01-19 17:13 | gabrieljenik | Assigned To | => gabrieljenik |
2023-01-19 17:13 | gabrieljenik | Status | acknowledged => closed |
2023-01-19 17:13 | gabrieljenik | Resolution | open => unable to reproduce |
2023-01-19 17:13 | gabrieljenik | Note Added: 73504 |