Hello, sorry to hear about your problem. Can you give us a screenshot of the error, please? Also try to set debug => 2 in application/config/config.php. Thank you.

Hi,

I would like to, but the update to 5.5.0 seems to be not available (anymore) via CU?

Kind regards
Benny

Correct, I disabled the update after you reported your problems. So you can use the application now? Or is it completely broken?

It was broken, but I copied the backup archive of 5.4.15 generated by CU into the LS-folder. so I am back to a working 5.4.15 installation. Not sure, if there have been made database changes while the update process, but right now nobody seems to have issues with their surveys.

OK, it would be nice if we test it on our machine first before going public again.

Sure, let me know how

I've tried the patch locally, which worked fine. The update is public again. Please try, and make sure to give me a screenshot of any error. You can also try with debug set to 2 in application/config/config.php.

Ok, I have tried the CU again and it has crashed as before. Attached you see the error list.

I can confirm I also tried updating about 40 minutes after last post from bbraeuer and ComfortUpdate broke my installation. I was able to restore using the zip backup file.

Thank you for reporting, and sorry for the problem. I've disabled the update again. From the screenshot it seems related to pclzip lib and the fact that it got moved to another folder.

The fix will probably have to wait until after Christmas holiday. Lots of people sick too. Sorry for the delay.

Y'all take your time. Get well soon and Merry Christmas :-)

We've now released a patch to fix the issue. Please try again and let us know if you have any other problems. Thank you!

Hi, happy new year. Thanks for the update, for me 5.5.1 is still broken.

Hm looks like the updater itself didn't get updated then. Maybe my error, one sec...

Yes, small error in the release by me that prevented the full update. Please try again now.

Ok, thanks, now it's working and the update has run through successfully.
But debug message is still showing a fatal error.

Hm ok. You have debug => 2 in config.php?

yes

OK, I'll leave this issue open then, and we will try to debug it. Thank you!

Let me know if I should test something :-)

Just to be sure: is the update currently available on CU safe or should I wait for more debugging by the devs? Thanks!

@cbm.it
For me the update to 5.5.1 (and further) has worked properly now.

Yep, should be good to go. :)