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IDProjectCategoryView StatusLast Update
18478Bug reportsOtherpublic2022-11-14 19:12
ReporterTrack_132poi Assigned To 
PrioritynormalSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version5.4.x 
Summary18478: Error in export is not explained
Description

I can only export if the survey has at least one question. My survey does not have a question. When i tried to export, the dialogue disappeared, but nothing was exported. No error message came.

Steps To Reproduce

Steps to reproduce

Impossible, because I cannot export a survey without a question.

Expected result

(Write here what you expected to happen)

Actual result

(Write here what happened instead)

TagsNo tags attached.
Bug heat8
Complete LimeSurvey version number (& build)Version 5.4.10+221107
I will donate to the project if issue is resolvedNo
BrowserFirefox, current
Database type & versionMysql 5.7.37
Server OS (if known)
Webserver software & version (if known)CMS is Typo 3, if that helps
PHP Version8.1

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Activities

ollehar

ollehar

2022-11-09 12:35

administrator   ~72672

Can you enable debug = 2 in application/config/config.php and try again, please? Paste the complete error message here.

Track_132poi

Track_132poi

2022-11-09 12:40

reporter   ~72674

Sorry, I have no idea where application/config/config.php is. I have a community edition installed on my website. Would I have to ask the website administrator?
Currently, there is no error message.

ollehar

ollehar

2022-11-09 12:41

administrator   ~72675

No, it's OK, we can test it. Thank you for reporting the issue.

gabrieljenik

gabrieljenik

2022-11-09 14:37

manager   ~72684

How you get to a survey with out a question?
Just create an empty survey and try to export?

Track_132poi

Track_132poi

2022-11-09 18:45

reporter   ~72689

That is how you could get there.
I wanted to report a bug in an existing survey. The bug was on the welcome page. So I copied it, deleted all questions for confidentiality and tried to export. Not possible, no error message, so I added a question, and the result is what i uploaded here.

gabrieljenik

gabrieljenik

2022-11-11 13:26

manager   ~72703

I couldn't reproduce the issue. Can you please show a step by step explanation?

DenisChenu

DenisChenu

2022-11-12 16:22

developer   ~72707

I couldn't reproduce the issue. Can you please show a step by step explanation?

Same,

  1. Create survey with default question+group
  2. delete question
  3. delete group
  4. export : you have an empty LSS survey.

Maybe you need to go to checkintegrity ?

Track_132poi

Track_132poi

2022-11-12 18:03

reporter   ~72708

Well trying. But now, I find no way to delete the only remaining question group. I cannot remember how I did it last time.

Check integrity? I find only "check data integrity" and "check question logic". That does not seem to apply, there are no data and questions.

DenisChenu

DenisChenu

2022-11-14 17:50

developer   ~72732

Check integrity? I find only "check data integrity"

Yes : it's that, sometimes bug happen to base database …

Track_132poi

Track_132poi

2022-11-14 17:56

reporter   ~72733

I suggest you close this as unresolved, I will not pursue it further

Issue History

Date Modified Username Field Change
2022-11-09 12:19 Track_132poi New Issue
2022-11-09 12:34 ollehar Priority none => normal
2022-11-09 12:35 ollehar Note Added: 72672
2022-11-09 12:35 ollehar Bug heat 0 => 2
2022-11-09 12:40 Track_132poi Note Added: 72674
2022-11-09 12:40 Track_132poi Bug heat 2 => 4
2022-11-09 12:41 ollehar Note Added: 72675
2022-11-09 14:37 gabrieljenik Status new => acknowledged
2022-11-09 14:37 gabrieljenik Note Added: 72684
2022-11-09 14:37 gabrieljenik Bug heat 4 => 6
2022-11-09 18:45 Track_132poi Note Added: 72689
2022-11-11 13:26 gabrieljenik Assigned To => gabrieljenik
2022-11-11 13:26 gabrieljenik Status acknowledged => feedback
2022-11-11 13:26 gabrieljenik Note Added: 72703
2022-11-11 13:26 gabrieljenik Assigned To gabrieljenik =>
2022-11-12 16:22 DenisChenu Note Added: 72707
2022-11-12 16:22 DenisChenu Bug heat 6 => 8
2022-11-12 18:03 Track_132poi Note Added: 72708
2022-11-12 18:03 Track_132poi Status feedback => new
2022-11-14 17:49 gabrieljenik Status new => feedback
2022-11-14 17:50 DenisChenu Note Added: 72732
2022-11-14 17:56 Track_132poi Note Added: 72733
2022-11-14 17:56 Track_132poi Status feedback => new
2022-11-14 19:12 gabrieljenik Status new => closed
2022-11-14 19:12 gabrieljenik Resolution open => unable to reproduce