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This bug affects 1 person(s).
 4
IDProjectCategoryView StatusLast Update
18349Bug reportsComfortUpdatepublic2022-09-14 14:25
Reporterdavebostockgmail Assigned Toollehar  
PrioritynoneSeverityblock 
Status closedResolutionfixed 
Product Version5.3.x 
Summary18349: Update to 5.4 not working
Description

Tried to update from 5.3.32+220817 using comfort update to 5.4.0

Message on screen reads

destination_build_not_newer
Unknown error. Please contact the LimeSurvey team.

Steps To Reproduce

Steps to reproduce

Try to update using comfort update

Expected result

Update to latest version

Actual result

(Write here what happened instead)

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)5.3.32+220817
I will donate to the project if issue is resolvedNo
BrowserChrome
Database type & versionMySQL
Server OS (if known)Ubuntu
Webserver software & version (if known)Apache
PHP Version8.0.21

Users monitoring this issue

User List There are no users monitoring this issue.

Activities

ollehar

ollehar

2022-09-14 12:42

administrator   ~71722

Weird

ollehar

ollehar

2022-09-14 12:43

administrator   ~71723

Can you give me a screenshot of the error, please? Include everything that's visible on the screen.

davebostockgmail

davebostockgmail

2022-09-14 12:45

reporter   ~71724

No problem

Capture.PNG (47,153 bytes)   
Capture.PNG (47,153 bytes)   
ollehar

ollehar

2022-09-14 13:10

administrator   ~71728

Thank you, I'll have a closer look in the code.

ollehar

ollehar

2022-09-14 14:01

administrator   ~71731

Can you repeat the process and give me your new error? Should be almost the same, but with a number.

davebostockgmail

davebostockgmail

2022-09-14 14:03

reporter   ~71732

No problem

Here is the output

destination_build_not_newer_1
Unknown error. Please contact the LimeSurvey team.

ollehar

ollehar

2022-09-14 14:13

administrator   ~71735

Great, now one more time for some more info. :) Sorry for the repetition.

davebostockgmail

davebostockgmail

2022-09-14 14:15

reporter   ~71736

Here is the new information :
destination_build_not_newer_1: dest 366, current 488
Unknown error. Please contact the LimeSurvey team

Thanks
Dave

ollehar

ollehar

2022-09-14 14:18

administrator   ~71737

Hm, can you give me a screenshot of the button you pressed before you came to the current screen?

davebostockgmail

davebostockgmail

2022-09-14 14:20

reporter   ~71738

No problem

Highlighted in yellow and from the alert at the top of the screen

Capture-2.PNG (35,286 bytes)   
Capture-2.PNG (35,286 bytes)   
ollehar

ollehar

2022-09-14 14:23

administrator   ~71739

Can you try again, please? I've updated the build data to reflect the proper database version.

davebostockgmail

davebostockgmail

2022-09-14 14:24

reporter   ~71740

Working as expected ... thanks

Dave

ollehar

ollehar

2022-09-14 14:25

administrator   ~71741

Great, thanks for reporting!

Issue History

Date Modified Username Field Change
2022-09-14 12:39 davebostockgmail New Issue
2022-09-14 12:42 ollehar Note Added: 71722
2022-09-14 12:42 ollehar Bug heat 0 => 2
2022-09-14 12:43 ollehar Note Added: 71723
2022-09-14 12:45 davebostockgmail Note Added: 71724
2022-09-14 12:45 davebostockgmail File Added: Capture.PNG
2022-09-14 12:45 davebostockgmail Bug heat 2 => 4
2022-09-14 13:10 ollehar Note Added: 71728
2022-09-14 14:01 ollehar Note Added: 71731
2022-09-14 14:03 davebostockgmail Note Added: 71732
2022-09-14 14:13 ollehar Note Added: 71735
2022-09-14 14:15 davebostockgmail Note Added: 71736
2022-09-14 14:18 ollehar Note Added: 71737
2022-09-14 14:20 davebostockgmail Note Added: 71738
2022-09-14 14:20 davebostockgmail File Added: Capture-2.PNG
2022-09-14 14:23 ollehar Note Added: 71739
2022-09-14 14:24 davebostockgmail Note Added: 71740
2022-09-14 14:25 ollehar Note Added: 71741
2022-09-14 14:25 ollehar Assigned To => ollehar
2022-09-14 14:25 ollehar Status new => closed
2022-09-14 14:25 ollehar Resolution open => fixed