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This issue affects 1 person(s).
 6
IDProjectCategoryView StatusDate SubmittedLast Update
17961Bug reportsSurvey editingpublic2022-03-15 14:112022-04-11 14:08
ReporterRiekertvs Assigned Toollehar  
PrioritynoneSeveritycrash 
Status closedResolutionno change required 
Product Version5.2.x 
Summary17961: Version 5.3.4+220309 Unable to access survey settings
Description

I am unable to access the survey settings tab. Selecting the button causes the program to hang.

Steps To Reproduce

Steps to reproduce

Open edu limesurvey online, edit survey that is not yet active. Click on survey settings tab.

Expected result

Settings page loads, giving access to enable backwards navigation in survey.

Actual result

No response

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)Version 5.3.4+220309
I will donate to the project if issue is resolvedNo
BrowserFirefox
Database type & versionVersion 5.3.4+220309
Server OS (if known)
Webserver software & version (if known)
PHP VersionVersion 5.3.4+220309

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Activities

ollehar

ollehar

2022-03-15 14:14

administrator   ~68673

Can you elaborate on "no response"? White page? 404? If you click F12 and inspect the console tab, what do you see?
ollehar

ollehar

2022-03-15 14:45

administrator   ~68676

You can try to reset menu entries. "Configuration" menu, then "Survey menus". Reset both survey menus and survey menu entries.
galads

galads

2022-04-11 14:07

reporter   ~68993

Hello Riekertvs,

we have asked for feedback on this issue. Because we did not get an answer we assume that the issue is resolved.
However, should you be able to reproduce the issue using the latest version, please feel free to re-open the issue and give us exact details on how to reproduce it.

Thank you and best regards,

galads

Issue History

Date Modified Username Field Change
2022-03-15 14:11 Riekertvs New Issue
2022-03-15 14:14 ollehar Note Added: 68673
2022-03-15 14:14 ollehar Bug heat 0 => 2
2022-03-15 14:37 Riekertvs Bug heat 2 => 4
2022-03-15 14:45 ollehar Note Added: 68676
2022-03-15 16:52 ollehar Assigned To => ollehar
2022-03-15 16:52 ollehar Status new => feedback
2022-04-11 14:07 galads Note Added: 68993
2022-04-11 14:07 galads Bug heat 4 => 6
2022-04-11 14:08 galads Status feedback => closed
2022-04-11 14:08 galads Resolution open => no change required