| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 17888 | Bug reports | Other | public | 2022-02-14 10:39 | 2022-02-14 11:17 |
| Reporter | davebostockgmail | Assigned To | ollehar | ||
| Priority | none | Severity | partial_block | ||
| Status | closed | Resolution | no change required | ||
| Product Version | 5.2.x | ||||
| Summary | 17888: The Wysiwyg editor is not showing in the email templates page | ||||
| Description | The ability to format the text or view the HTML source code does not exist in the email templates or reminder page. This means we cannot customise the links that are sent out or the text by adding in bold etc. or change the fonts. | ||||
| Steps To Reproduce | Steps to reproduceGo to the email templates for a survey Expected resultThe HTML editor should be available for formatting the email text Actual resultThere is no HTML editor available as seen in the screenshot attached. | ||||
| Tags | No tags attached. | ||||
| Bug heat | 4 | ||||
| Complete LimeSurvey version number (& build) | 5.2.13+220207 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Chrome | ||||
| Database type & version | MYSQL 5.7 | ||||
| Server OS (if known) | ubuntu 18.04.1 | ||||
| Webserver software & version (if known) | apache | ||||
| PHP Version | 7.3.24-3 | ||||
 |
Did you enable HTML emails in the survey settings? |
 |
Morning ... no it was set to off ... which is strange as it is defaulted to on in the global settings. Thanks for reminding me about that .. it is working now. |
