View Issue Details

This bug affects 3 person(s).
 22
IDProjectCategoryView StatusLast Update
17772Bug reportsLimeSurvey Websitepublic2022-06-02 14:58
Reporterholch Assigned Toc_schmitz  
PrioritynoneSeverityminor 
Status assignedResolutionopen 
Summary17772: Deleted spam messages still visible in the forum overview page
Description

We do get quite a bit of spam in the forum, but when we delete it, the message still shows up in the preview of the forum overview page.

Today for example there were 4-5 spam messages showing in the right column of https://forums.limesurvey.org/forum, where there is a preview of the latest post in the specific subforum.

We really should make sure that messages that have been marked as spam do not show up there anymore. It doesn't vie a good impression. It is not a big deal with the subforums with a lot of traffic. But there are some subforums and language forums where it can take weeks until a new post is made and this means that the spam message is still shown on the index page (with a whole preview and everything) as the "latest" post in this forum. Does not only give a bad image to the forum, but also "helps" the spammers.

Steps To Reproduce

Steps to reproduce

(Replace this text with detailed step-by-step instructions on how to reproduce the issue)

Expected result

(Write here what you expected to happen)

Actual result

(Write here what happened instead)

TagsNo tags attached.
Bug heat22
Complete LimeSurvey version number (& build)Forum
I will donate to the project if issue is resolvedNo
Browserall
Database type & versionNA
Server OS (if known)NA
Webserver software & version (if known)NA
PHP VersionNA

Users monitoring this issue

There are no users monitoring this issue.

Activities

holch

holch

2021-12-02 13:06

reporter   ~67647

Here some examples. The arrows show the preview of the already deleted spam messages.

Below I marked some posts that I just did, to get rid of these spam messages in the preview, by creating a newer post so the spam messages get substituted.

Screenshot_4.png (137,606 bytes)
c_schmitz

c_schmitz

2021-12-03 21:25

administrator   ~67673

Last edited: 2021-12-03 21:28

Could it be that only you (as a moderator) see these spam messages as latest topics?
Did you check while also being not logged in?

holch

holch

2021-12-03 22:06

reporter   ~67674

What would the forum software make only me see it?
I mean jelo upped the bug heat from 2 to 8, so I guess he also sees them.
What happens is that the get deleted from the actually forum, but the preview stays until there is a new post in the forum.

So what I did was posting in the subforum, and then obviously there is another post as the latest and they disappear. I mean the latest post in a forum is the same for me as for anyone else, isn't it?

I checked in an incognito window and the Chinese forum post from my screenshot doesn't show anymore. But this is very common for me to see and I thought I'd just say something about it.

And it is not only when I mark the posts as spam, but also when others mark them as spam and I have never actually seen them before, I think.

In anyway, I think this needs some investigation.

@Jelo: Same experience?

jelo

jelo

2021-12-03 22:33

partner   ~67675

The described issue is there since years. I personally got used to it. Looks like the index page query is cached and a deleted topic is not vanishing till a certain amount of time.

holch

holch

2021-12-04 13:36

reporter   ~67677

@Jelo: This, this behavior is old, I thought I got used to it, but finally I got annoyed enough to make a bug report. ;-)

c_schmitz

c_schmitz

2021-12-05 19:35

administrator   ~67682

Last edited: 2021-12-05 19:36

It makes you only see it because you are a moderator and still can see deleted message (they are only soft-deleted).
Same for holch.
That's why I am asking if you tried to see it while being logged out or being logged in with another 'normal' user.
I am pretty sure that normal registered users don't see it.
Next time you have to ban someone, please check it.

jelo

jelo

2022-01-26 12:02

partner   ~68109

The cached messages are shown in the index even when I'm not logged in at all.
Anonymous mode in the browser and looking at the index.
Clicking on the topic leads to an error (as expected, cause it is already removed).

Couldn't it be that the SPAM button is only hiding the posts first (I remember you explained the routine once) and the hiding is not a status, which the index/recent posts displaying routine can handle. They will show the hidden post in the listings.

image.png (25,437 bytes)   
image.png (25,437 bytes)   
image-2.png (46,212 bytes)   
image-2.png (46,212 bytes)   
tammo

tammo

2022-01-26 12:14

developer   ~68110

Idea: invoke cache refresh after ban is entered?

DenisChenu

DenisChenu

2022-01-26 12:38

developer   ~68112

Phone number still shown : https://forums.limesurvey.org/forum/team-only/126483-flood-restriction#224190

More google link ? Unsure

jelo

jelo

2022-02-01 15:12

partner   ~68169

Sometimes no last topic in the index list view.

image-3.png (41,762 bytes)   
image-3.png (41,762 bytes)   
c_schmitz

c_schmitz

2022-06-02 14:58

administrator   ~70208

ok, thanks, will have another look on the message deletion.

Issue History

Date Modified Username Field Change
2021-12-02 13:04 holch New Issue
2021-12-02 13:06 holch Note Added: 67647
2021-12-02 13:06 holch File Added: Screenshot_4.png
2021-12-02 13:06 holch Bug heat 0 => 2
2021-12-02 15:04 jelo Bug heat 2 => 8
2021-12-03 21:25 c_schmitz Assigned To => c_schmitz
2021-12-03 21:25 c_schmitz Status new => feedback
2021-12-03 21:25 c_schmitz Note Added: 67673
2021-12-03 21:25 c_schmitz Bug heat 8 => 10
2021-12-03 21:28 c_schmitz Note Edited: 67673
2021-12-03 22:06 holch Note Added: 67674
2021-12-03 22:06 holch Status feedback => assigned
2021-12-03 22:33 jelo Note Added: 67675
2021-12-03 22:33 jelo Bug heat 10 => 12
2021-12-04 13:36 holch Note Added: 67677
2021-12-05 19:35 c_schmitz Note Added: 67682
2021-12-05 19:36 c_schmitz Note Edited: 67682
2021-12-05 19:36 c_schmitz Status assigned => feedback
2022-01-26 12:02 jelo Note Added: 68109
2022-01-26 12:02 jelo File Added: image.png
2022-01-26 12:02 jelo File Added: image-2.png
2022-01-26 12:14 tammo Note Added: 68110
2022-01-26 12:14 tammo Bug heat 12 => 14
2022-01-26 12:38 DenisChenu Note Added: 68112
2022-01-26 12:38 DenisChenu Bug heat 14 => 16
2022-01-26 12:39 DenisChenu Bug heat 16 => 22
2022-02-01 15:12 jelo Note Added: 68169
2022-02-01 15:12 jelo File Added: image-3.png
2022-06-02 14:58 c_schmitz Note Added: 70208
2022-06-02 14:58 c_schmitz Status feedback => assigned