View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 17329 | Bug reports | File manager | public | 2021-05-27 16:50 | 2021-07-12 11:53 |
| Reporter | samarta | Assigned To | ollehar | ||
| Priority | none | Severity | block | ||
| Status | closed | Resolution | fixed | ||
| Product Version | 5.x | ||||
| Summary | 17329: When clicking on Resources LS hangs (spinning wheel) | ||||
| Description | When clicking on Resources LS hangs (spinning wheel). The URL is https://myserveraddress/index.php/admin/filemanager?surveyid=744879 | ||||
| Steps To Reproduce | 1 - Access to any survey (https://myserveraddress/index.php/surveyAdministration/view/iSurveyID/798641) 2 - On the left menu , select "Resources" 3 - LS hangs (spinning wheel) | ||||
| Tags | No tags attached. | ||||
| Bug heat | 6 | ||||
| Complete LimeSurvey version number (& build) | 5.0.0+210526 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Macos(Safari, Firefox, Chrome) - Windows( Edge, Chrome) | ||||
| Database type & version | 8.0.17 | ||||
| Server OS (if known) | |||||
| Webserver software & version (if known) | Apache/2.4.37 (centos) OpenSSL/1.1.1c | ||||
| PHP Version | 7.4.18 | ||||
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Do you have uploaddir configured in config.php? Can you also click F12 and take a screenshot of any error messages in the console debug window? |
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Hi, No, must I have ? If so, what should be the path for uploaddir ? Thanks, João |
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No, you don't need that. It could be a cause for the error if you did. Can you do the F12 thing described above? |
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Hi, "Can you do the F12 thing described above?" - Yes. Not working on Safari, but did work on Chrome. The last few lines on the console are: ==========
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Well, there's a reason I asked you for a screenshot, not to copy-paste the text. :) There's a lot of information in a screenshot I can check. |
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But ok, the 404 is telling. |
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Can you go to global confirugation --> menu configuration --> click reset. Do the same for "Menu entries configuration". |
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"Can you go to global confirugation --> menu configuration --> click reset. Do the same for "Menu entries configuration"." Done. ANd now ? |
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Try again to go to file manager, please. |
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error: Not the same . Now is a 500 |
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This commit fixes the issue: https://github.com/LimeSurvey/LimeSurvey/commit/6a3f43dc724eaaa9cfbdd21e3a64e7e451a5eda0#diff-f8c970472fc354612651d57fa98027ecd114f95cf42e4594e0b0b61340ec217fR2372 This file: application/controllers/SurveyAdministrationController.php Line 2372. If you want, you can manually change $oSurvey to $survey, or wait for our next patch release on Monday next week. |
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"If you want, you can manually change $oSurvey to $survey, or wait for our next patch release on Monday next week." I'll wait till Monday. |
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I'll mark this as resolved for now. It will be closed automatically on Monday when we release. |
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Release done. |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-05-27 16:50 | samarta | New Issue | |
| 2021-05-27 18:31 | ollehar | Assigned To | => ollehar |
| 2021-05-27 18:31 | ollehar | Status | new => feedback |
| 2021-05-27 18:31 | ollehar | Note Added: 64606 | |
| 2021-05-28 09:45 | samarta | Note Added: 64613 | |
| 2021-05-28 09:45 | samarta | Status | feedback => assigned |
| 2021-05-28 09:47 | ollehar | Note Added: 64614 | |
| 2021-05-28 11:41 | ollehar | Note Edited: 64614 | |
| 2021-05-28 11:55 | samarta | Note Added: 64620 | |
| 2021-05-28 11:57 | ollehar | Note Added: 64621 | |
| 2021-05-28 11:58 | ollehar | Note Added: 64622 | |
| 2021-05-28 11:59 | ollehar | Note Added: 64623 | |
| 2021-05-28 12:32 | samarta | Note Added: 64625 | |
| 2021-05-28 12:33 | ollehar | Note Added: 64626 | |
| 2021-05-28 12:39 | samarta | Note Added: 64627 | |
| 2021-05-28 12:39 | samarta | File Added: Image.png | |
| 2021-05-28 13:56 | ollehar | Note Added: 64628 | |
| 2021-05-28 13:57 | ollehar | Note Edited: 64628 | |
| 2021-05-28 14:00 | ollehar | Note Edited: 64628 | |
| 2021-05-28 14:12 | samarta | Note Added: 64631 | |
| 2021-05-28 14:14 | ollehar | Status | assigned => resolved |
| 2021-05-28 14:14 | ollehar | Resolution | open => fixed |
| 2021-05-28 14:14 | ollehar | Note Added: 64632 | |
| 2021-07-12 11:53 | c_schmitz | Note Added: 65342 | |
| 2021-07-12 11:53 | c_schmitz | Status | resolved => closed |