| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 16860 | Bug reports | ComfortUpdate | public | 2020-11-25 13:15 | 2020-12-19 13:43 |
| Reporter | davebostockgmail | Assigned To | cdorin | ||
| Priority | none | Severity | block | ||
| Status | closed | Resolution | no change required | ||
| Product Version | 3.23.7 | ||||
| Summary | 16860: Comfort Update Not Working | ||||
| Description | The comfort update goes through all the steps (although the Fie System stage takes about 90 minutes) and then triggers a download error .... Attached image is the error screen | ||||
| Additional Information | I have updated the PHP ini to allow for no timeouts .. no upload file size limits .. no post limits. | ||||
| Tags | No tags attached. | ||||
| Bug heat | 2 | ||||
| Complete LimeSurvey version number (& build) | Version 3.23.7+201006 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Chrome and Edge | ||||
| Database type & version | MYSQL | ||||
| Server OS (if known) | Ubuntu | ||||
| Webserver software & version (if known) | Apache | ||||
| PHP Version | PHP 7.3 | ||||
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Hello, could you please email us at support@limesurvey.org with the issue? Can you also check console and see what errors are you getting? |
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No feedback provided - closed |
