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IDProjectCategoryView StatusDate SubmittedLast Update
16826Bug reportsComfortUpdatepublic2020-11-11 03:182020-12-10 11:25
Reporterdanielptlopes Assigned ToLimeBot  
PrioritynoneSeverityblock 
Status closedResolutionfixed 
Summary16826: Updating from Version 2.50+ (160425) to Version 3.24.6 (201109) is not working
Description

Hi, could anyone give me a piece of advice on how to perform a comfort update from

Right after click on update (easy install), I receive the following message and cannot continue the process:

"you have an error, or a notice, inside your local installation of limesurvey. See :
PHP Error [500]
Call to undefined function convertToGlobalSettingFormat()"

Thanks in advance

TagsNo tags attached.
Bug heat2
Complete LimeSurvey version number (& build)2.50+ (160425)
I will donate to the project if issue is resolvedNo
BrowserChrome
Database type & version10.2.35-MariaDB
Server OS (if known)linux
Webserver software & version (if known)Cpanel 90.0 (build 16)
PHP Version7.3.21

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LimeBot

LimeBot

2020-11-11 10:32

administrator   ~60609

This specific version has some problems with the comfortupdate tool .

1) Turn off the debug mode (set debug to 0 on your config file located at application/config/config.php)
2) Replace common_helper.php (Located at application/helpers/common_helper.php)
3) Replace _updateContainer.php (Located at application/views/admin/update/_updateContainer.php)
4) Log out and Log In. Try to update again.

comfort_update_patcher.zip (60,290 bytes)

Issue History

Date Modified Username Field Change
2020-11-11 03:18 danielptlopes New Issue
2020-11-11 10:29 LimeBot Assigned To => LimeBot
2020-11-11 10:29 LimeBot Status new => assigned
2020-11-11 10:32 LimeBot Note Added: 60609
2020-11-11 10:32 LimeBot File Added: comfort_update_patcher.zip
2020-12-10 11:25 LimeBot Status assigned => closed
2020-12-10 11:25 LimeBot Resolution open => fixed