View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 16614 | Bug reports | Survey taking | public | 2020-08-24 17:59 | 2021-08-04 15:23 |
| Reporter | rjohnson84 | Assigned To | ollehar | ||
| Priority | none | Severity | block | ||
| Status | closed | Resolution | fixed | ||
| Product Version | 4.3.13 | ||||
| Summary | 16614: Intermittant navigation issues. | ||||
| Description | We are using PostgreSQL with database sessions and are experiencing the following navigation issues: Clicking Start on the welcome screen sometimes experiences - "We are sorry but your session has expired." While in a survey clicking next can produce any number of results. Have also experienced CSRF token could not be verified. . Occasionally it will let you get a few screens in before problems start. In about 10 attempts I was able to complete 1 survey. Tried multiple browsers in and out of private/incognito modes. Clearing data and Cache seems to have no effect. Happens across all my surveys, with or without custom templates | ||||
| Steps To Reproduce | Using a Postgres DB with sessions attempt to take a survey. | ||||
| Additional Information | PostgreSQL with database sessions | ||||
| Tags | No tags attached. | ||||
| Bug heat | 4 | ||||
| Complete LimeSurvey version number (& build) | 4.3.13 200824 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Firefox, Chrome, Edge | ||||
| Database type & version | pgsql - Database driver version 9.2.24 | Database server version 11.5 | ||||
| Server OS (if known) | Linux Amazon | ||||
| Webserver software & version (if known) | Apache/2.4.41 | ||||
| PHP Version | 7.4.3 | ||||
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Please check if this bug still exists in the latest patch release. Thank you. |
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Hello rjohnson84, we have asked for feedback on this issue. Because we did not get an answer we assume that the issue is resolved. Thank you and best regards, galads |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-08-24 17:59 | rjohnson84 | New Issue | |
| 2021-03-03 15:33 | ollehar | Assigned To | => ollehar |
| 2021-03-03 15:33 | ollehar | Status | new => feedback |
| 2021-03-03 15:33 | ollehar | Note Added: 62673 | |
| 2021-08-04 15:23 | galads | Status | feedback => closed |
| 2021-08-04 15:23 | galads | Resolution | open => fixed |
| 2021-08-04 15:23 | galads | Note Added: 65827 | |
| 2021-08-04 15:23 | galads | Bug heat | 2 => 4 |