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This bug affects 1 person(s).
 4
IDProjectCategoryView StatusLast Update
16614Bug reportsSurvey takingpublic2021-08-04 15:23
Reporterrjohnson84 Assigned Toollehar  
PrioritynoneSeverityblock 
Status closedResolutionfixed 
Product Version4.3.13 
Summary16614: Intermittant navigation issues.
Description

We are using PostgreSQL with database sessions and are experiencing the following navigation issues:

Clicking Start on the welcome screen sometimes experiences - "We are sorry but your session has expired."

While in a survey clicking next can produce any number of results.
sometimes it goes back to the welcome page
sometimes it goes back to the previous page
sometimes it jumps to a random previously completed page
sometimes it throws " Please use the survey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page."

Have also experienced CSRF token could not be verified. .

Occasionally it will let you get a few screens in before problems start. In about 10 attempts I was able to complete 1 survey.

Tried multiple browsers in and out of private/incognito modes. Clearing data and Cache seems to have no effect.

Happens across all my surveys, with or without custom templates

Steps To Reproduce

Using a Postgres DB with sessions attempt to take a survey.

Additional Information

PostgreSQL with database sessions

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)4.3.13 200824
I will donate to the project if issue is resolvedNo
BrowserFirefox, Chrome, Edge
Database type & versionpgsql - Database driver version 9.2.24 | Database server version 11.5
Server OS (if known)Linux Amazon
Webserver software & version (if known)Apache/2.4.41
PHP Version7.4.3

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Activities

ollehar

ollehar

2021-03-03 15:33

administrator   ~62673

Please check if this bug still exists in the latest patch release. Thank you.

galads

galads

2021-08-04 15:23

reporter   ~65827

Hello rjohnson84,

we have asked for feedback on this issue. Because we did not get an answer we assume that the issue is resolved.
However, should you be able to reproduce the issue using the latest version, please feel free to re-open the issue and give us exact details on how to reproduce it.

Thank you and best regards,

galads

Issue History

Date Modified Username Field Change
2020-08-24 17:59 rjohnson84 New Issue
2021-03-03 15:33 ollehar Assigned To => ollehar
2021-03-03 15:33 ollehar Status new => feedback
2021-03-03 15:33 ollehar Note Added: 62673
2021-08-04 15:23 galads Status feedback => closed
2021-08-04 15:23 galads Resolution open => fixed
2021-08-04 15:23 galads Note Added: 65827
2021-08-04 15:23 galads Bug heat 2 => 4