View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
16475 | Bug reports | Question editor | public | 2020-07-08 21:07 | 2020-12-22 16:13 |
Reporter | rjohnson84 | Assigned To | cdorin | ||
Priority | high | Severity | partial_block | ||
Status | closed | Resolution | fixed | ||
Product Version | 4.3.0 | ||||
Summary | 16475: Answer Option Disappearing | ||||
Description | Answer Options seem to disappear from survey when using the question editor. . Survey was imported with no errors from 2.58. The responses still show up in answer options but they are not on the survey itself. | ||||
Steps To Reproduce | Choose a question from a survey using the structure tab | ||||
Additional Information | Even occurs when I re-input the response options. Changing any setting for a question or just clicking save in the editor seems to break it. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 6 | ||||
Complete LimeSurvey version number (& build) | 4.3.0 | 200616 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | |||||
Database type & version | pgsql - Database driver version 9.2.24 | Database server version 11.5 | ||||
Server OS (if known) | Linux Amazon | ||||
Webserver software & version (if known) | Apache/2.4.41 | ||||
PHP Version | 7.4.3 | ||||
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Debug mode provides the following error in the otherwise empty oranage box. Question has been stored, but an error happened: Answer option couldn't be saved. Error: Array ( [code] => Array ( [0] => Answer codes must be unique by question ) ) (/home/websurvey/limesurvey/application/controllers/QuestionEditorController.php:339) #0 /home/websurvey/limesurvey/framework/base/CErrorHandler.php(131): CErrorHandler->handleException() |
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Hey, and thank you for your report. Please update first to the latest release. Second, could you please attach an .lss file? I think it's related to a specific question attribute but must double check if that is the case. A couple of weeks ago it was bcs of random_order |
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Updated to current version still exhibits same behavior. I have seen this since we first updated to 4 earlier this year. Attached lss of a few questions. You can see in the admin panel that there are responses however viewing the survey they are not there. |
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I tried importing the survey and it worked for me there was no issue at all. I was getting the same issue a few days ago but now I feel its fixed. Can you please confirm on this |
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Are you using postgres or mysql when testing this. I updated this morning to 4.3.4+200713 and still have the same behavior. The answer code and options i attempted were. Does assessment value have to be unique? 01 - None PHP Error [500] Question has been stored, but an error happened: Answer option couldn't be saved. Error: Array ( [code] => Array ( [0] => Answer codes must be unique by question ) ) (/home/websurvey/limesurvey/application/controllers/QuestionEditorController.php:346) #0 /home/websurvey/limesurvey/framework/base/CErrorHandler.php(131): CErrorHandler->handleException() |
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I use mysql. Ok let me try once more with these values |
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Have there been any updates or movement on this issue? I am still experiencing the same behavior. |
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This still occurs on the latest release. Have you been able to replicate? |
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Perhaps related to 16550 - do you have conditions in there? Can you please send us an .lss file where the issue exists? Could also be a question attribute |
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Changing to MySQL database seems to have fixed any issues I have been having. Please check Postgres compatibility with Version 4. |
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We saw multiple pgsql issues. Fixes will come in the upcoming weeks. |
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Could you please try 4.3.10 ? |
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We reverted the vuejs from question editor - everything looks fine in 4.4.0 RC1. It would be great if you can help us testing it: https://community.limesurvey.org/downloads/ |
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Date Modified | Username | Field | Change |
---|---|---|---|
2020-07-08 21:07 | rjohnson84 | New Issue | |
2020-07-08 21:07 | rjohnson84 | File Added: MissingResponses.PNG | |
2020-07-08 21:07 | rjohnson84 | File Added: OrangeBox.PNG | |
2020-07-08 21:07 | rjohnson84 | File Added: Step1.PNG | |
2020-07-08 21:07 | rjohnson84 | File Added: Step2.PNG | |
2020-07-08 21:08 | rjohnson84 | File Deleted: MissingResponses.PNG | |
2020-07-08 21:09 | rjohnson84 | Note Added: 58813 | |
2020-07-08 21:09 | rjohnson84 | File Added: MissingResponses.PNG | |
2020-07-08 21:20 | rjohnson84 | Note Added: 58814 | |
2020-07-09 17:05 | cdorin | Status | new => feedback |
2020-07-09 17:05 | cdorin | Note Added: 58874 | |
2020-07-10 17:42 | rjohnson84 | Note Added: 58902 | |
2020-07-10 17:42 | rjohnson84 | File Added: limesurvey_survey_579721.lss | |
2020-07-10 17:42 | rjohnson84 | Status | feedback => new |
2020-07-17 15:00 |
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Note Added: 58986 | |
2020-07-17 15:00 |
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File Added: 16475_Savedsuccessfully.png | |
2020-07-17 15:17 | rjohnson84 | Note Added: 58987 | |
2020-07-17 15:20 |
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Note Added: 58988 | |
2020-07-27 19:01 | rjohnson84 | Note Added: 59107 | |
2020-07-30 18:22 | rjohnson84 | Note Added: 59226 | |
2020-07-30 18:35 | cdorin | Note Added: 59227 | |
2020-07-30 18:36 | cdorin | Note Edited: 59227 | |
2020-07-31 19:00 | rjohnson84 | Note Added: 59239 | |
2020-08-06 16:47 | cdorin | Assigned To | => cdorin |
2020-08-06 16:47 | cdorin | Priority | none => high |
2020-08-06 16:47 | cdorin | Status | new => assigned |
2020-08-06 16:47 | cdorin | Note Added: 59344 | |
2020-08-12 14:04 | cdorin | Note Added: 59443 | |
2020-08-12 14:05 | cdorin | Assigned To | cdorin => |
2020-08-12 14:05 | cdorin | Status | assigned => feedback |
2020-12-22 16:13 | cdorin | Assigned To | => cdorin |
2020-12-22 16:13 | cdorin | Status | feedback => closed |
2020-12-22 16:13 | cdorin | Resolution | open => fixed |
2020-12-22 16:13 | cdorin | Note Added: 61040 |