View Issue Details

IDProjectCategoryView StatusLast Update
16264Bug reportsOtherpublic2020-08-07 01:18
Reporterymca Assigned To 
PriorityhighSeveritycrash 
Status confirmedResolutionopen 
Product Version4.2.x 
Summary16264: After update to Version 4.2.3+200511 the preview of the any language will not pass welcome
Description

When trying to preview the survey, only when using english, I can pass the welcome screen:
"
This survey is anonymous.
The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses.
"

Other languages will loop to same screen no matter the survey.

TagsNo tags attached.
Complete LimeSurvey version number (& build)Version 4.2.3+200511
I will donate to the project if issue is resolvedNo
Browser
Database & DB-Versionsame
Server OS (if known)
Webserver software & version (if known)
PHP Versionsame

Activities

ymca

ymca

2020-05-13 03:12

reporter   ~57717

Also saw I cannot save text in hebrew translation.
It gave me an empty green bubble warning.

ymca

ymca

2020-05-13 15:28

reporter   ~57756

Last edited: 2020-07-29 23:05

Also tested in a new cleaned from cookies in IE and it also made a loop.
Then tried again to go in that survey and it told me "This response was already submitted."
Went to the responses and saw just 1 response:
"View response ID 2
[submitdate] Submission date 01/01/1980 00:00:00
Completed Y
[id] Response ID 2
[startlanguage] Start language he
[seed] Seed 1159566575
"

ymca

ymca

2020-05-13 16:45

reporter   ~57760

Last edited: 2020-07-29 23:05

I have tried to downgrade the version but it didn't help.
Only way is to wait to next fix?

ymca

ymca

2020-06-07 12:30

reporter   ~58213

Last edited: 2020-07-29 23:05

Downgraded successfully to 4.2.1.
Also made a testing DB site with the 4.2.1, and after deleting the survey with the problem somehow I get error message only with the "extends_fruity" that I've copied from the working 4.2.1.
The error is:
500: Internal Server Error
Calling "__tostring" method on a "stdClass" object is not allowed.
An internal error occurred while the Web server was processing your request.

Please contact Administrator to report this problem.

ymca

ymca

2020-06-14 18:17

reporter   ~58274

Last edited: 2020-07-29 23:05

Have been able to upgrade from 4.2.1 to 4.2.8 after deleting the attached survey.
It gave me some errors when trying to delete it in the survey list before, so tried to delete it from the survey itself.

  1. Imported the "corona pandemic 2020_713456.lss".
  2. Activated it
  3. Changed the language to Hebrew.
  4. Got into the survey.
  5. Survey got to a loop of the welcome page.
sushmanadendla

sushmanadendla

2020-06-23 17:00

manager   ~58415

Last edited: 2020-07-29 23:05

View 2 revisions

Tested in the latest verion(4.3.1), issue still exist when i execute the survey for other languages(Arabic,Portugese,Hebrew) it loops in welcome page only .

gabrieljenik

gabrieljenik

2020-08-06 17:38

developer   ~59348

That survey seems corrupted.
Example:

  • The question in hebrew doesn't exist in the lime_question_l10ns table, so the fieldmap has no questions when executing the survey in hebrew.
  • There is a subquestion of the only question in the survey, but the question type is Huge Free Text.

Does this happen on a single survey or in other new surveys happen as well?

ymca

ymca

2020-08-06 19:15

reporter   ~59354

@gabrieljenik
For me it was only on that survey.

gabrieljenik

gabrieljenik

2020-08-06 21:47

developer   ~59355

That lss file is corrupted. So not sure there is an actual bug to solve.
The least we could do is try to fix the survey, or re do it (if it is short)

Thanks!

ymca

ymca

2020-08-07 01:18

reporter   ~59363

Thanks I've made/had a duplicate.

  1. Why surveys get corrupted?
  2. How can we know of they're corrupted?
    Is there a way to prevent corruption in surveys?

Issue History

Date Modified Username Field Change
2020-05-13 02:45 ymca New Issue
2020-05-13 03:12 ymca Note Added: 57717
2020-05-13 03:12 ymca File Added: cannot save text in hebrew translation+ preview in any language except English.lss
2020-05-13 10:30 ollehar Product Version => 4.2.x
2020-05-13 10:30 ollehar Priority none => high
2020-05-13 10:30 ollehar Severity partial_block => crash
2020-05-13 15:28 ymca Note Added: 57756
2020-05-13 16:45 ymca Note Added: 57760
2020-06-07 12:30 ymca Note Added: 58213
2020-06-14 18:17 ymca Note Added: 58274
2020-06-14 18:17 ymca File Added: corona pandemic 2020_713456.lss
2020-06-23 17:00 sushmanadendla Note Added: 58415
2020-06-23 17:01 sushmanadendla Status new => confirmed
2020-06-24 11:09 sushmanadendla Note Edited: 58415 View Revisions
2020-08-06 17:38 gabrieljenik Note Added: 59348
2020-08-06 19:15 ymca Note Added: 59354
2020-08-06 21:47 gabrieljenik Note Added: 59355
2020-08-07 01:18 ymca Note Added: 59363