View Issue Details

IDProjectCategoryView StatusLast Update
16056Bug reportsSurvey takingpublic2020-04-07 00:20
Reportercdorin Assigned Tocdorin  
PriorityhighSeveritypartial_block 
Status closedResolutionfixed 
Summary16056: Video plays without audio in Safari
Description
  • Upload in LS3 via question editor an mp4 video.
  • Preview the survey -> no sound.
Additional Information

I tried with midori & epiphany but couldn't reproduce the issue

TagsNo tags attached.
Complete LimeSurvey version number (& build)LimeSurvey Professional
I will donate to the project if issue is resolvedNo
BrowserSafari - latest (both macOS and iphone)
Database & DB-Versionirrelevant
Server OS (if known)
Webserver software & version (if known)
PHP Versionirrelevant

Activities

f_funke

f_funke

2020-04-06 12:15

developer   ~56966

Could not confirm: Upload and preview of video (.mp4) with sound working on MacOS 10.14.6 (current version is 10.15.x) and Safari 13.0.4

f_funke

f_funke

2020-04-06 12:19

developer   ~56967

... LimeSurvey was 3.22.3

jelo

jelo

2020-04-06 12:46

partner   ~56968

MP4 is a container. So we would need to guess what kind of video and audio streams are in that MP4 file.
If you cannot play the audio stream, it might be just an unusual format.
You would need to attach a mp4 file to allow reproducing the issue.
Or check different MP4 files for testing.

This older stuff here, but the testfile might help to rule out certain issues:
http://camendesign.com/code/video_for_everybody/test.html

jelo

jelo

2020-04-06 12:48

partner   ~56969

Sorry, I haven't got the permission to edit my comments here:
The file is here: http://clips.vorwaerts-gmbh.de/big_buck_bunny.mp4

cdorin

cdorin

2020-04-07 00:20

manager   ~56986

Yes, you are right, @jelo. I will now close the issue.

Issue History

Date Modified Username Field Change
2020-03-27 16:42 cdorin New Issue
2020-03-30 21:00 cdorin Priority none => high
2020-03-30 21:00 cdorin Status new => confirmed
2020-04-06 12:15 f_funke Note Added: 56966
2020-04-06 12:19 f_funke Note Added: 56967
2020-04-06 12:46 jelo Note Added: 56968
2020-04-06 12:48 jelo Note Added: 56969
2020-04-07 00:20 cdorin Assigned To => cdorin
2020-04-07 00:20 cdorin Status confirmed => closed
2020-04-07 00:20 cdorin Resolution open => fixed
2020-04-07 00:20 cdorin Note Added: 56986