View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
15812 | Bug reports | Import/Export | public | 2020-02-02 11:38 | 2021-03-22 10:25 |
Reporter | paulierco | Assigned To | ollehar | ||
Priority | none | Severity | block | ||
Status | feedback | Resolution | open | ||
Product Version | 4.1.0 | ||||
Summary | 15812: export pdf/csv/doc not working anymore | ||||
Description | Since i did the upgrade to 4.1.0 from 3.2.1, export of surveys is not working anymore. PDF export error -> [image.png] attached. If i'm trying to | ||||
Steps To Reproduce | PDF export error -> [image.png] attached. If i'm trying to export Word, i have this error: "File not found Firefox can’t find the file at http://survey.domain.com/index.php/admin/export/sa/exportresults/surveyid/135786. Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted." | ||||
Additional Information | php -v PHP 7.2.27-5+ubuntu16.04.1+deb.sury.org+2 (cli) (built: Feb 1 2020 18:00:16) ( NTS ) Copyright (c) 1997-2018 The PHP Group Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies with Zend OPcache v7.2.27-5+ubuntu16.04.1+deb.sury.org+2, Copyright (c) 1999-2018, by Zend Technologies mysql -V mysql Ver 14.14 Distrib 5.7.29, for Linux (x86_64) using EditLine wrapper | ||||
Tags | No tags attached. | ||||
Complete LimeSurvey version number (& build) | Version 4.1.0+200128 | ||||
I will donate to the project if issue is resolved | Yes | ||||
Browser | Firefox 71 | ||||
Database & DB-Version | mysql Ver 14.14 Distrib 5.7.29 | ||||
Server OS (if known) | Ubuntu 16.04 | ||||
Webserver software & version (if known) | |||||
PHP Version | PHP 7.2.27-5+ubuntu16.04.1 | ||||
Whoever fixes this, please make a regression test. | |
Please put debug = 0 and try again. | |
This only happens to certain surveys. I've managed to reproduce it on a big survey, but not a small one yet. | |
As a workaround you have to disable the timing when you enable the survey. Also, if the survey is already active, when you tried to export the PDF, you have to uncheck the the interviewtime and everything is related to timing. Export to PDF will work then. |
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Hello paulierco, This should already be fixed in recent versions. Can you please check if this issue still exists in the latest version of LimeSurvey and let us know? Thank you! |
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Date Modified | Username | Field | Change |
---|---|---|---|
2020-02-02 11:38 | paulierco | New Issue | |
2020-02-02 11:38 | paulierco | File Added: image.png | |
2020-02-03 10:00 | ollehar | Note Added: 55630 | |
2020-02-03 11:20 | ollehar | Assigned To | => ollehar |
2020-02-03 11:20 | ollehar | Status | new => confirmed |
2020-02-03 11:39 | ollehar | Note Added: 55639 | |
2020-02-03 11:44 | ollehar | Note Added: 55640 | |
2020-02-03 11:46 | ollehar | File Added: survey_archive_614243.lsa | |
2020-02-03 14:54 | paulierco | Note Added: 55654 | |
2021-03-02 18:22 | ollehar | Status | confirmed => feedback |
2021-03-22 10:25 | c_schmitz | Note Added: 63515 |