View Issue Details

IDProjectCategoryView StatusLast Update
14230Bug reports[All Projects] Survey takingpublic2018-11-09 17:03
ReportertpartnerAssigned To 
PrioritynoneSeveritymajor 
Status newResolutionopen 
Product Version3.15.x 
Target Version3.15.xFixed in Version 
Summary14230: Fatal JavaScript errors in IE11
Description

In IE11, with JS-Debug mode [Frontend] disabled there is a fatal JS error. See screenshot_1 below.

With JS-Debug mode [Frontend] enabled the errors are not fatal but still exist. See screenshot_2 below.

I tested on my server with version 3.15.2 and on the demo site with 3.15.1.

Steps To Reproduce

Load and activate the attached survey.

Run the survey with JS-Debug mode [Frontend] disabled and then with it enabled.

In both cases, you should get an alert when the first survey page loads.

TagsNo tags attached.
Complete LimeSurvey version number (& build)3.15.2
I will donate to the project if issue is resolvedNo
BrowserIE11
Database & DB-Versionmysqlnd 5.0.12-dev
Operating System (Server)Windows 10
Webserver software & versionApache/2.4.27 (Win32) OpenSSL/1.0.2l PHP/7.1.9
PHP Version7.1.9

Activities

tpartner

tpartner

2018-11-08 15:30

developer  

screenshot-2.png (14,070 bytes)
screenshot-2.png (14,070 bytes)
limesurvey_survey_914872(2).lss (14,933 bytes)
tpartner

tpartner

2018-11-08 15:33

developer  

screenshot-1.png (11,580 bytes)
screenshot-1.png (11,580 bytes)
DenisChenu

DenisChenu

2018-11-08 18:56

developer   ~49586

It's an all page or only welcome ?

tpartner

tpartner

2018-11-08 19:17

developer   ~49587

Not welcome (I never use that), it's on a question page as in the attached survey.

tpartner

tpartner

2018-11-08 19:18

developer   ~49588

BTW, works fine in FF, Chrome, Edge.

jelo

jelo

2018-11-09 14:31

updater   ~49592

IE11 is currently not supported in LS3. Nobody of the heavy users is using IE11. So bugs are seldom discovered.
I checked an older version of LS: 3.14.10+180924
This issue here was introduced later than 3.14.10+180924.
But I see issues in EndURL redirection with IE11 in 3.14.10+180924. Will have to investigate if that is working in the newest version of LS.

What version of LS is ready for production? Regression is so high, it feels slightly out of control.

tpartner

tpartner

2018-11-09 14:45

developer   ~49593

IE11 is supported for the front end (or, it should be as it's still alive at Microsoft).

jelo

jelo

2018-11-09 14:59

updater   ~49595

@tpartner: I was not quoting the requirements of LS. I was pointing at the fact, the IE11 seems to be least tested browser with LS.
I'm quite aware of the difference between IE11 support for front- and backend. Even cutting the backend is problematic for selling into enterprise/university. Cutting the frontend, would be the death for the survey system.

DenisChenu

DenisChenu

2018-11-09 15:22

developer   ~49596

Last edited: 2018-11-09 15:38

View 2 revisions

There are no discussion about not supporting IE11 for front-end ? I don't remember such discussion.

I hear for admin part (and i'm OK with @jelo : think we must support …)

EDIT:
about «But I see issues in EndURL redirection with IE11 in 3.14.10+180924.» : the one answer : deactivate ajax mode

tpartner

tpartner

2018-11-09 15:46

developer   ~49597

That's always the answer. :)

jelo

jelo

2018-11-09 17:03

updater   ~49598

Why is the Ajax-Mode activated by default? If something is not working, deactivate AJAX-Mode is the second common answer. The most common is update to the latest version ;-)

Issue History

Date Modified Username Field Change
2018-11-08 15:30 tpartner New Issue
2018-11-08 15:30 tpartner File Added: screenshot-1.png
2018-11-08 15:30 tpartner File Added: screenshot-2.png
2018-11-08 15:30 tpartner File Added: limesurvey_survey_914872(2).lss
2018-11-08 15:32 tpartner File Deleted: screenshot-1.png
2018-11-08 15:33 tpartner File Added: screenshot-1.png
2018-11-08 18:56 DenisChenu Note Added: 49586
2018-11-08 19:17 tpartner Note Added: 49587
2018-11-08 19:18 tpartner Note Added: 49588
2018-11-09 14:31 jelo Note Added: 49592
2018-11-09 14:45 tpartner Note Added: 49593
2018-11-09 14:59 jelo Note Added: 49595
2018-11-09 15:22 DenisChenu Note Added: 49596
2018-11-09 15:38 DenisChenu Note Edited: 49596 View Revisions
2018-11-09 15:46 tpartner Note Added: 49597
2018-11-09 17:03 jelo Note Added: 49598