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This issue affects 1 person(s).
 8
IDProjectCategoryView StatusDate SubmittedLast Update
14024Bug reportsSurvey participants (Tokens)public2018-09-03 11:212018-09-04 11:46
ReporterQuoTil Assigned Toc_schmitz  
PrioritynoneSeveritycrash 
Status closedResolutionunable to reproduce 
Summary14024: closed-access mode - 504 after submission
Description

When switching a survey to "closed-access mode" the survey-submission ends with a 504. The token-authenticated user never reaches the "Completed View". This LS-behavior is not seen when the survey is in "open-access mode" (without participants table).

TagsNo tags attached.
Attached Files
surveys_archive.zip (7,360 bytes)
Bug heat8
Complete LimeSurvey version number (& build)3.14.8+180829
I will donate to the project if issue is resolvedYes
BrowserFF
Database type & versionMariaDB 10.3.9
Server OS (if known)Ubuntu 16.04.1
Webserver software & version (if known)ngnix 1.10.3
PHP Version7.0.30

Users monitoring this issue

QuoTil

Activities

ollehar

ollehar

2018-09-03 15:03

administrator   ~48936

Can you enable debug => 2 in config.php and try again, please?
c_schmitz

c_schmitz

2018-09-03 17:02

administrator   ~48937

Can't reproduce. This might be related to your custom theme. Can you try using a factory theme?
QuoTil

QuoTil

2018-09-04 11:28

reporter   ~48960

My apologies. DevOps did cut off the email configuration. It seems that this blocked the completion of the survey. As much as I could see the debug mode did not report this as an error - which would be nice. Also maybe it would be an option to let LS complete a tokenized survey even if the email configuration fails.

Anyway. Sorry again and thank you for your great work.
c_schmitz

c_schmitz

2018-09-04 11:46

administrator   ~48961

Sure, np.

Issue History

Date Modified Username Field Change
2018-09-03 11:21 QuoTil New Issue
2018-09-03 11:21 QuoTil File Added: surveys_archive.zip
2018-09-03 11:27 QuoTil Issue Monitored: QuoTil
2018-09-03 15:03 ollehar Note Added: 48936
2018-09-03 17:02 c_schmitz Assigned To => c_schmitz
2018-09-03 17:02 c_schmitz Status new => feedback
2018-09-03 17:02 c_schmitz Note Added: 48937
2018-09-04 11:28 QuoTil Note Added: 48960
2018-09-04 11:28 QuoTil Status feedback => assigned
2018-09-04 11:46 c_schmitz Status assigned => closed
2018-09-04 11:46 c_schmitz Resolution open => unable to reproduce
2018-09-04 11:46 c_schmitz Note Added: 48961
2021-09-21 07:51 guest Bug heat 6 => 8