View Issue Details

IDProjectCategoryView StatusLast Update
13758Bug reports[All Projects] Installationpublic2018-06-13 11:51
ReporterprashanttAssigned ToLouisGac 
PrioritynoneSeverityminor 
Status closedResolutionfixed 
Product Version3.10.x 
Target VersionFixed in Version 
Summary13758: After fresh installation of Limesurvey Version 3.10.0+180611 Configuration ->ComfortUpdate menu throws Error
Description

After manual installation of Limesurvey Version 3.10.0+180611 , while visiting Configuration->ComfortUpdate throws the following
error :

Error!

Unknown error!

An unknown error occurred. Please contact the LimeSurvey team.

Error code: build_not_found .

Steps To Reproduce

1.Install lime survey
2.Inside the admin panel visit Configuration->ComfortUpdate.
3.Following error is thrown

Unknown error!

An unknown error occurred. Please contact the LimeSurvey team.

Error code: build_not_found .

TagsNo tags attached.
Complete LimeSurvey version number (& build)3.10.0+180611
I will donate to the project if issue is resolvedNo
BrowserMozilla Firefox
Database & DB-VersionMYSQL 5.5.54
Operating System (Server)CentOS release 6.4 (Final)
Webserver software & versionApache/2.2.34
PHP VersionPHP 5.5.38

Activities

prashantt

prashantt

2018-06-12 09:00

reporter  

screen.png (28,696 bytes)
screen.png (28,696 bytes)
LouisGac

LouisGac

2018-06-12 12:02

manager   ~48061

from where did you get LimeSurvey?
official website? github?

prashantt

prashantt

2018-06-12 12:39

reporter   ~48063

@LouisGac i have downloaded Limesurvey from the official website link :
https://www.limesurvey.org/stable-release?download=2390:limesurvey3100%20180611zip

prashantt

prashantt

2018-06-13 08:08

reporter   ~48072

The same above issue persists in LimeSurvey Version 3.11.0+180612 as well. Could you please take a look at it.Downloaded from here
https://www.limesurvey.org/stable-release?download=2395:limesurvey3110%20180612zip

LouisGac

LouisGac

2018-06-13 11:21

manager   ~48075

yes this is normal, those version are not available in comfortUpdate for now, so CU doesn't know them

Issue History

Date Modified Username Field Change
2018-06-12 09:00 prashantt New Issue
2018-06-12 09:00 prashantt File Added: screen.png
2018-06-12 11:56 DenisChenu Assigned To => LouisGac
2018-06-12 11:56 DenisChenu Status new => assigned
2018-06-12 12:02 LouisGac Note Added: 48061
2018-06-12 12:39 prashantt Note Added: 48063
2018-06-13 08:08 prashantt Note Added: 48072
2018-06-13 11:21 LouisGac Note Added: 48075
2018-06-13 11:51 LouisGac Status assigned => closed
2018-06-13 11:51 LouisGac Resolution open => fixed