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 6
IDProjectCategoryView StatusDate SubmittedLast Update
13706Bug reports_ Unknownpublic2018-05-24 13:302018-05-24 16:39
Reporteramajer Assigned Toollehar  
PrioritynoneSeverityblock 
Status closedResolutionno change required 
Product Version3.8.x 
Summary13706: Error 500 Internal Error
Description

Hello,

after upgrade limesurvey from 3.8.0+180516 to 3.8.0+180522 i got error when I try just to open page:
"500 Internal Error
The server encountered an internal error and could not complete your request. "
When i try to log in to administaror panel everything is fine.
But when I will go to preview some survey i got the same error.

TagsNo tags attached.
Attached Files
Bug heat6
Complete LimeSurvey version number (& build)3.8.0+180522
I will donate to the project if issue is resolvedNo
Browser
Database type & version2016.10
Server OS (if known)Linux v100.home.net.pl
Webserver software & version (if known)IdeaWebServer/0.83 (like Apache)
PHP Version5.6.34

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Activities

ollehar

ollehar

2018-05-24 14:24

administrator   ~47797

Could you please enable debug => 2 in config.php and try again?
amajer

amajer

2018-05-24 14:47

reporter   ~47798

I got:
Fatal error: Call to undefined method LimeExpressionManager::FinishProcessPublicPage() in /autoinstalator/limesurvey/application/core/LSETwigViewRenderer.php on line 43
amajer

amajer

2018-05-24 14:51

reporter   ~47799

Sorry, I attach printscreen what I got

PHP.jpg (74,912 bytes)   
PHP.jpg (74,912 bytes)   
PHP1.jpg (181,785 bytes)
ollehar

ollehar

2018-05-24 15:17

administrator   ~47800

Are you sure your update was completed successfully? The method is definitely there in em_manager_helper.php.
LouisGac

LouisGac

2018-05-24 15:53

developer   ~47801

this come from a wrong transfer to FTP
please, transfer again your files to your production server
ollehar

ollehar

2018-05-24 16:39

administrator   ~47802

Please re-open if issue persists.

Issue History

Date Modified Username Field Change
2018-05-24 13:30 amajer New Issue
2018-05-24 14:24 ollehar Note Added: 47797
2018-05-24 14:25 ollehar Status new => feedback
2018-05-24 14:47 amajer Note Added: 47798
2018-05-24 14:47 amajer Status feedback => new
2018-05-24 14:51 amajer File Added: PHP.jpg
2018-05-24 14:51 amajer File Added: PHP1.jpg
2018-05-24 14:51 amajer Note Added: 47799
2018-05-24 15:17 ollehar Note Added: 47800
2018-05-24 15:53 LouisGac Note Added: 47801
2018-05-24 16:39 ollehar Assigned To => ollehar
2018-05-24 16:39 ollehar Status new => closed
2018-05-24 16:39 ollehar Resolution open => no change required
2018-05-24 16:39 ollehar Note Added: 47802