View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
13686 | Bug reports | Survey taking | public | 2018-05-17 15:45 | 2018-05-18 10:29 |
Reporter | MNwcda | Assigned To | c_schmitz | ||
Priority | none | Severity | minor | ||
Status | closed | Resolution | unable to reproduce | ||
Product Version | 3.7.x | ||||
Summary | 13686: Receiving a session has expired error | ||||
Description | Users trying to take the survey are getting a error when they try to complete a survey. The ERROR screen says, " We are sorry but your session has expired. Either you have been inactive for too long, you have cookies disabled for your browser, or there were problems with your connection." I have also experienced a problem while creating the survey. Whenever I click save I have to log in again. As i go through each step of setting up a survey when I click the save button I have to log in again before going to the next screen. I performed a couple updates to the most current version and the problem persists. During one of the updates I did get a message the there was a PHP error of some kind on my survey. | ||||
Tags | No tags attached. | ||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | Version 3.7.3+180516 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Firefox and Edge | ||||
Database type & version | libmysql - 5.1.73 | ||||
Server OS (if known) | Linix | ||||
Webserver software & version (if known) | cpanel 70.0.42 | ||||
PHP Version | 5.6.30 | ||||
Probably a general problem with your server, but really hard to debug from here. |
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If this was a bug in LimeSurvey alot more people would complain about it so we assume it is a problem with your server. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2018-05-17 15:45 | MNwcda | New Issue | |
2018-05-18 10:26 | ollehar | Note Added: 47680 | |
2018-05-18 10:29 | c_schmitz | Assigned To | => c_schmitz |
2018-05-18 10:29 | c_schmitz | Status | new => closed |
2018-05-18 10:29 | c_schmitz | Resolution | open => unable to reproduce |
2018-05-18 10:29 | c_schmitz | Note Added: 47681 |