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IDProjectCategoryView StatusLast Update
13653Bug reportsImport/Exportpublic2018-05-16 11:24
ReporterBBCMResearch Assigned ToLouisGac 
PrioritynoneSeveritypartial_block 
Status closedResolutionno change required 
Product Version3.7.x 
Summary13653: LimeSurvey fails to properly export responses in CSV or Excel format
Description

Since upgrading, LimeSurvey has not been properly formatting response data for CSVs. It will for participant data, but for responses, all values have been combined into one column, in what appears to be a semicolon delimited format. For example, the first row of my data, rather than containing multiple cells with individual variable labels instead has

Response ID;"Date submitted";"Last page";"Start language";"Seed";"Token";"Date started";"Date last action";....etc

in column A.

When I try to export to a regular excel format, I receive the error message:

"Internal Server Error
Class 'ZipArchive' not found
An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.

Thank you."

As far as we can tell, SPSS is exporting correctly.

TagsNo tags attached.
Attached Files
results-survey734593.csv (180,686 bytes)
internal server error.JPG (35,315 bytes)   
internal server error.JPG (35,315 bytes)   
Bug heat6
Complete LimeSurvey version number (& build)Version 3.7.1+180424
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMySQL: Percona-Server-client-56.x86_64 5.6.39
Server OS (if known)Linux
Webserver software & version (if known)HTTP: Apache 2.4.33
PHP Versionphp70.x86_64 7.0.29-1.28.amzn1

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Activities

orvil

orvil

2018-05-05 10:56

reporter   ~47567

Tried this too (with some panic ;) but export - csv, xlsx - working fine for me in 3.7.1. May be an installation problem? => The file containing the class is not installed?

BBCMResearch

BBCMResearch

2018-05-14 21:25

reporter   ~47588

Our IT guy tinkered with the server and install last week and now .xlsx works for responses. However, when I try to export as a .csv it's still creating a semi-colon delimited format. I can read it if I go into windows control panel and change my number settings so that " ; " is chosen as the system's list separator, but then I can no longer read properly-formatted .csv's.

LouisGac

LouisGac

2018-05-16 11:24

developer   ~47602

it's a server configuration problem

Issue History

Date Modified Username Field Change
2018-05-04 20:50 BBCMResearch New Issue
2018-05-04 20:50 BBCMResearch File Added: results-survey734593.csv
2018-05-04 20:50 BBCMResearch File Added: internal server error.JPG
2018-05-05 10:56 orvil Note Added: 47567
2018-05-14 21:25 BBCMResearch Note Added: 47588
2018-05-16 11:24 LouisGac Assigned To => LouisGac
2018-05-16 11:24 LouisGac Status new => closed
2018-05-16 11:24 LouisGac Resolution open => no change required
2018-05-16 11:24 LouisGac Note Added: 47602