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This issue affects 1 person(s).
 8
IDProjectCategoryView StatusDate SubmittedLast Update
13636Bug reportsComfortUpdatepublic2018-04-25 15:252018-05-16 11:54
Reporterelissa Assigned ToLouisGac 
PrioritynoneSeveritypartial_block 
Status closedResolutionno change required 
Product Version3.7.x 
Summary13636: Internal Server Error after Comfort Update - cannot preview nor execute survey
Description

After the last Comfort Updated to LS 3.7.1+180424 I cannot preview or execute survey. I get the error:

"Internal Server Error
Call to undefined method LimeExpressionManager::FinishProcessPublicPage()
Please contact..."

Someone else reports it after the update from 3.6.1+180406 to 3.7.1+180424 using the Comfort Update.

More information on forum: https://www.limesurvey.org/forum/installation-a-update-issues/115055-cant-preview-or-execute-any-survey-anymore

TagsNo tags attached.
Bug heat8
Complete LimeSurvey version number (& build)LS 3.7.1+180424
I will donate to the project if issue is resolvedNo
Browser
Database type & versionNA
Server OS (if known)Linux
Webserver software & version (if known)Apache/2.2.22 (Debian)
PHP Version7.1.10

Users monitoring this issue

duvemyster, elissa

Activities

LouisGac

LouisGac

2018-05-02 18:27

developer   ~47561

I can't reproduce this bug. The function FinishProcessPublicPage() exists in both version 180424 and 180406.
It's hard to say what happened...
An easy fix for you would consist in downloading the last version of LimeSurvey:

https://www.limesurvey.org/stable-release

and to extract the zip file at the root of your LimeSurvey installation. All the DB upgrade has been done, so it will work fine.
elissa

elissa

2018-05-09 09:56

reporter   ~47577

I did a completely new installation with a new database (LS 3.7.2+180508 ). Now I'm getting another error when try to preview survey:
Internal Server Error
Class 'Twig_Lexer' not found
I asked about it on forum: https://www.limesurvey.org/forum/installation-a-update-issues/115213-new-installation-and-error
LouisGac

LouisGac

2018-05-16 11:54

developer   ~47610

FTP error while copying files

Issue History

Date Modified Username Field Change
2018-04-25 15:25 elissa New Issue
2018-04-25 15:25 elissa Status new => assigned
2018-04-25 15:25 elissa Assigned To => LouisGac
2018-04-27 17:45 duvemyster Issue Monitored: duvemyster
2018-05-02 18:27 LouisGac Note Added: 47561
2018-05-09 09:52 elissa Issue Monitored: elissa
2018-05-09 09:56 elissa Note Added: 47577
2018-05-16 11:54 LouisGac Status assigned => closed
2018-05-16 11:54 LouisGac Resolution open => no change required
2018-05-16 11:54 LouisGac Note Added: 47610
2021-08-06 10:25 guest Bug heat 4 => 8