Cannot reproduce. More info?

Hi,

I upload a survey and 4 screenshots.

test01a.png and test-01b.png shows initial position of questions at screen and database

I move 4th question [RepresentantNIF] to top of question group and I get

test-02a.png and test02-b.png.

As you can see, the rows of the table of the database do not correspond with the order wished of the questions.

Thank's in advance.

test-01a.png (32,229 bytes)   

test-01a.png (32,229 bytes)   

test-01b.png (13,520 bytes)   

test-01b.png (13,520 bytes)   

test-02a.png (12,354 bytes)   

test-02a.png (12,354 bytes)   

test-02b.png (11,963 bytes)   

test-02b.png (11,963 bytes)   

Ah, you use the question tree, and not the old organizer: index.php/admin/survey/sa/organize/surveyid/999

Still, I can't reproduce. Can you enable debug => 2 in config.php? Also check the browser debug console, F12, for possible JavaScript errors, or if the network/server returns 500.

Also, which page are you on when doing the rearrangement? Can you give me the full URL?

Tried with both MySQL and Postgres.

Perhaps will be a good idea include and menu entry to access to old organizer as a workaround.

I check JS console, but I have no errors.

I set debug=2. Where the log file is?

The old organizer is accessible if you collapse the side-menu.

When debug is set to 2, you can check the network tab in the browser dev tool (F12). The new order is saved using an Ajax call to the server. You should be able to see if that call returns any errors. Is this too technical to follow, or do you think you can do it?

I modify ./application/config/config.php as is:

'config'=>array(
// debug: Set this to 1 if you are looking for errors. If you still get no errors after enabling this
// then please check your error-logs - either in your hosting provider admin panel or in some /logs directory
// on your webspace.
// LimeSurvey developers: Set this to 2 to additionally display STRICT PHP error messages and get full access to standard templates
'debug'=>2,
'debugsql'=>0, // Set this to 1 to enanble sql logging, only active when debug = 2
// Update default LimeSurvey config here
)

It's rigth?

I check the network ('Xarxa' in catalan) tab in the browser dev tool (F12). I move questions and I get first screenshot and JS tab shows second screenshot.

Screenshot_20180228_103222.png (35,546 bytes)   

Screenshot_20180228_103222.png (35,546 bytes)   

Screenshot_20180228_103536.png (42,785 bytes)   

Screenshot_20180228_103536.png (42,785 bytes)   

Well, this all looks good. And you can still reproduce the issue?

Yes, I can.

@markusfluer, can you reproduce this issue? I couldn't.

Because exists a workaround, I think severity can be lower than major.

Thank's for you work.

Reproduced it!
I will fix it.

Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=26665

Thank you very much!

Version 3.5.0 180309 released