View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 12429 | Bug reports | _ Unknown | public | 2017-05-26 01:03 | 2017-06-14 16:09 |
| Reporter | polaborkiewicz | Assigned To | c_schmitz | ||
| Priority | none | Severity | partial_block | ||
| Status | closed | Resolution | no change required | ||
| Product Version | 2.64.x | ||||
| Summary | 12429: Can't access / log in to my survey admin panel | ||||
| Description | Today there was an automatic renewal of my subscription, and all of a sudden I can't log in to my survey admin panel (I didn't change ANYTHING in the way I log in, I didn't change anything in the settings of my account). At the same time, I'm able to login to the limesurvey website, so most probably there is something wrong with your system... This is EXTREMELY annoying - I lead a couple of paid studies that I'm responsible for, and now I can't access the research responses and data. When I was trying to log in today, I received the message that the password is wrong. I tried once more a second ago, and I received the following message: Bad Request The CSRF token could not be verified. The request could not be understood by the server due to malformed syntax. Please do not repeat the request without modifications. If you think this is a server error, please contact the webmaster. | ||||
| Tags | No tags attached. | ||||
| Bug heat | 2 | ||||
| Complete LimeSurvey version number (& build) | I use your limesurvey server service, so I guess it's the newest | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Google Chrome | ||||
| Database type & version | I use your limesurvey server service, so I guess it's the newest | ||||
| Server OS (if known) | I use your limesurvey server service, so I guess it's the newest | ||||
| Webserver software & version (if known) | I use your limesurvey server service, so I guess it's the newest | ||||
| PHP Version | I use your limesurvey server service, so I guess it's the newest | ||||
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If you are subscriber please contact LimeSurvey support directly at https://www.limesurvey.org/contact-us . Thank you! |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2017-05-26 01:03 | polaborkiewicz | New Issue | |
| 2017-06-14 16:09 | c_schmitz | Assigned To | => c_schmitz |
| 2017-06-14 16:09 | c_schmitz | Status | new => closed |
| 2017-06-14 16:09 | c_schmitz | Resolution | open => no change required |
| 2017-06-14 16:09 | c_schmitz | Note Added: 43904 |
