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This issue affects 1 person(s).
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IDProjectCategoryView StatusLast Update
12171Bug reportsImport/Exportpublic2017-03-04 14:24
Reporterahouari Assigned Toc_schmitz  
PrioritynoneSeveritypartial_block 
Status closedResolutionno change required 
Product Version2.63.x 
Summary12171: Getting error when opening survey after importing .txt survey structure
Description

Greetings,
I have a subscription for a hosted Limesurvey instance.
I downloaded a survey structure in tab separated format, then:
1) opened the ;txt file
2) copied and pasted a few questions inside the file (changing question codes of courses),
3) saved the file
4) imported the file (with sucess)
5) tried to open the new survey in admin section, got an error message:

"Internal Server Error
Survey and its behaviors do not have a method or closure named "getController".
An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.
Thank you."

Thank you for you support, it is much appreciated, I have clients waiting...
Regards,
Amine Houari

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)Version 2.63.1
I will donate to the project if issue is resolvedNo
Browser
Database type & versionNot sure, paid hosting at limequery.com
Server OS (if known)Not sure, paid hosting at limequery.com
Webserver software & version (if known)Not sure, paid hosting at limequery.com
PHP VersionNot sure, paid hosting at limequery.com

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Activities

DenisChenu

DenisChenu

2017-03-03 21:36

developer   ~43154

limequery

c_schmitz

c_schmitz

2017-03-04 14:24

administrator   ~43159

Hello ahouari,

please contact us directly on support@limesurvey.org about this.
Please attach the file you are trying to import to your email.
Thank you!

Issue History

Date Modified Username Field Change
2017-03-03 18:44 ahouari New Issue
2017-03-03 21:36 DenisChenu Assigned To => c_schmitz
2017-03-03 21:36 DenisChenu Status new => assigned
2017-03-03 21:36 DenisChenu Note Added: 43154
2017-03-04 14:24 c_schmitz Status assigned => closed
2017-03-04 14:24 c_schmitz Resolution open => no change required
2017-03-04 14:24 c_schmitz Note Added: 43159